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Re: MAC questions

 

¿ªÔÆÌåÓý

I have just posted a message to one of my groups with a picture, when I double-click on the pic, it brings it up in Preview. If you right-click or control-click you get a menu one of which is ¡°Open with¡± there a number of options in there, one of which shoud suffice??


It would be useful to see the message ¡­ so I can test what you are trying to do.


Best wises Peter ??Keep safe ?Stay sane



______________________________________
Peter Tucker peter@...
Oxford Mac Users Group, UK

On 7 Feb 2022, at 14:54, Frances <frances@...> wrote:

On Sun, Feb 6, 2022 at 06:53 PM, Annick Phillips wrote:
I can look at photos, I can bring up the files, but cannot print the patterns on the computer. ?I can no longer bring up the files on the iPad, nor can I enlarge the photos so I can see the details everyone talks about. ?So very frustrating! ?That is on iMac and iPad both. When I click on a link (a link to an album photo that a member has put into their message), it no longer brings me to the photo in the photos. ?It brings me to a list of groups, then I choose the group, then choose photos, then open the album to finally see the picture, which I cannot enlarge to see detail.
Annick, you replied that files are PDFs and these should open on a Mac computer and iPad. I am reposting your member's full query in hopes that someone else can help.?I wonder about the printing issue.

About the last question - being brought to a list of groups when the member clicks on a link in a message - I think it is because your member is not logged into and / or deletes her browser cookies if not using a password.
See?/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account

Frances
--
Help available from Groups.io help and GMF wiki.
?
Re: MAC questions

 

On Mon, Feb 7, 2022 at 09:54 AM, Frances wrote:
being brought to a list of groups when the member clicks on a link in a message - I think it is because your member is not logged into Groups.io and
Wouldn't the member be brought to the login screen if that were the case? That's what happens to me if I click on a link when not logged in.

Pete
Re: MAC questions

 

On Sun, Feb 6, 2022 at 06:53 PM, Annick Phillips wrote:
I can look at photos, I can bring up the files, but cannot print the patterns on the computer. ?I can no longer bring up the files on the iPad, nor can I enlarge the photos so I can see the details everyone talks about. ?So very frustrating! ?That is on iMac and iPad both. When I click on a link (a link to an album photo that a member has put into their message), it no longer brings me to the photo in the photos. ?It brings me to a list of groups, then I choose the group, then choose photos, then open the album to finally see the picture, which I cannot enlarge to see detail.
Annick, you replied that files are PDFs and these should open on a Mac computer and iPad. I am reposting your member's full query in hopes that someone else can help.?I wonder about the printing issue.

About the last question - being brought to a list of groups when the member clicks on a link in a message - I think it is because your member is not logged into Groups.io and / or deletes her browser cookies if not using a password.
See?/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account

Frances
--
Help available from Groups.io help and GMF wiki.

?
help [remove attachments]

Shadow Grafix
 

I asked yesterday about removing attachments and was kindly sent a note on how to do it.? Unfortunately, this isn¡¯t working for Windows 11.? Thoughts?

Peace,

Judy

The truth is out there

[subject enhanced by moderator]

?
Re: MAC questions

 

Frances, I make sure that any files in our files folders are uploaded as pdf files as I know many of our members don't have the ability to open docx files. As the devices are new to this member, I have a feeling she has some default settings in her devices that are causing the problems she is experiencing.
Annick
Re: question

 

On Sun, Feb 6, 2022 at 06:02 PM, Shadow Grafix wrote:
Is there a way to remove attachments in my group on groups.io?
Photo attachments can be deleted directly from the Emailed Photos folder. Otherwise, you remove an attachment by editing the corresponding message.

See?/g/GroupManagersForum/wiki/7120?for details.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: MAC questions

 

On Sun, Feb 6, 2022 at 06:53 PM, Annick Phillips wrote:
"Is the site up to date with the latest ?Apple updates? ?I can look at photos, I can bring up the files, but cannot print the patterns on the computer. ?I can no longer bring up the files on the iPad,
Here's a reply to this part of your member's query:

If the member's computer is up-to-date, then the Groups.io website is too!

How do you post files on your site? As pdf's or as .docx?

If the files are PDF's, they open in the window. If they are .docx's, they are downloaded to the Downloads folder.

On an iPad, PDF's open in the same window and .docx prompt "would you like to download it".

Frances

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--
Help available from Groups.io help and GMF wiki.

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MAC questions

 

One of my group members is having some problems with her membership using her IMAC computer and new Ipad. As I use a PC, I am not able to diagnose what is going on with her issues. Can someone here who uses those devices answer her questions?

This is what she is asking:
"Is the site up to date with the latest ?Apple updates? ?I can look at photos, I can bring up the files, but cannot print the patterns on the computer. ?I can no longer bring up the files on the iPad, nor can I enlarge the photos so I can see the details everyone talks about. ?So very frustrating! ?That is on iMac and iPad both. When I click on a link (a link to an album photo that a member has put into their message), it no longer brings me to the photo in the photos. ?It brings me to a list of groups, then I choose the group, then choose photos, then open the album to finally see the picture, which I cannot enlarge to see detail.

Annick
Re: question

 

On Sun, Feb 6, 2022 at 05:02 PM, Shadow Grafix wrote:
Is there a way to remove attachments in my group on groups.io?
There are a couple of ways, one manual, one automatic (at the bottom of that page.)

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Comcast problems. Is there a **good** Comcast tech support communication method

 

I'll give it a try.? Thanks.

In general I've found that the standard communication methods end up talking to a person who has a script ("you must go through this ten step router reset procedure" - that doesn't do anything about the problem) and knows nothing about complicated issues.?

Steve


On Sunday, February 6, 2022, 06:02:09 PM EST, Frances <frances@...> wrote:


Hi all, is this useful?


I know with our ISP we get quicker service with online chats than with phone calls. At least we can save the conversation!

Frances
--
Help available from Groups.io help and GMF wiki.

?
Re: question

 

Judy . . .

On Sun, 6 Feb 2022 17:50:57 -0500, "Shadow Grafix" <shadowgrafix@...>
wrote:

Is there a way to remove attachments in my group on groups.io?
How about not allowing attachments in the first place in your group settings?

Donald

[Unrelated tagline removed by Moderator]
question

Shadow Grafix
 

Is there a way to remove attachments in my group on groups.io?

Peace,

Judy

[Unrelated tagline removed by Moderator]
Re: Comcast problems. Is there a **good** Comcast tech support communication method

 

Hi all, is this useful?


I know with our ISP we get quicker service with online chats than with phone calls. At least we can save the conversation!

Frances
--
Help available from Groups.io help and GMF wiki.

?
Re: Comcast problems. Is there a **good** Comcast tech support communication method

 

Larry . . .

On Sun, 6 Feb 2022 15:04:05 -0500, "Larry Finch" <Finches@...> wrote:

I advise my comcast subscribers to use a different email provider, at least for the list messages.
L
If enough Comcast subscribers called tech support and often enough to bother
them about this, it might get fed upstream and might be fixed.



Donald KX8K



----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

Re: Comcast problems. Is there a **good** Comcast tech support communication method

 

Unfortunately, I don't think you can use "good" and "comcast" in the same sentence. I administer a listserv?environment (real L-Soft listserv) and I have constant problems with perfectly legitimate posts being blocked by Comcast as spam, and no way to communicate with anyone about it. I advise my comcast subscribers to use a different email provider, at least for the list messages.

L

On Sun, Feb 6, 2022 at 2:35 PM Steve <stevendmann@...> via <stevendmann=[email protected]> wrote:

All, I searched the messages and found that Comcast seems to be a regular problem in various ways with Groups.io emails.? Is there reasonable communication method for Comcast where one can communicate with knowledgeable tech support to have issues resolved?? In brief,? my problem is this: By default, Comcast blocks all Groups.io invitation emails, discarding them so that the recipient doesn't have any way of seeing them.? More details:

I started a new group for a sailing club.? The group will have over 100 people in it.? We are doing a dry-run with six board members to work out kinks, make sure we understand Groups.io, etc.? The problem I have is that **all** invitation emails sent to a email address do not arrive.? Another post here ( /g/GroupManagersForum/message/31011 ) says that it is Comcast's default settings of **not** saving spam emails that makes it so the invitation emails are completely discarded without even going to the spam box.? Is there a reasonable way to contact Comcast asking them to **not** mark as spam invitation emails?? Interestingly, once the email account is subscribed through a different subscription method all list emails seem to not be marked as spam.? Comcast is only doing this for the invitation emails.? All other email accounts that I've sent to (Gmail, Yahoo, and Verizon) have no issues.

Any help will be appreciated.
Steve





--
Larry Finch

N 40¡ã 53' 50"
W 74¡ã 02' 55"
Comcast problems. Is there a **good** Comcast tech support communication method

 

All, I searched the messages and found that Comcast seems to be a regular problem in various ways with Groups.io emails.? Is there reasonable communication method for Comcast where one can communicate with knowledgeable tech support to have issues resolved?? In brief,? my problem is this: By default, Comcast blocks all Groups.io invitation emails, discarding them so that the recipient doesn't have any way of seeing them.? More details:

I started a new group for a sailing club.? The group will have over 100 people in it.? We are doing a dry-run with six board members to work out kinks, make sure we understand Groups.io, etc.? The problem I have is that **all** groups.io invitation emails sent to a comcast.net email address do not arrive.? Another post here ( /g/GroupManagersForum/message/31011 ) says that it is Comcast's default settings of **not** saving spam emails that makes it so the groups.io invitation emails are completely discarded without even going to the spam box.? Is there a reasonable way to contact Comcast asking them to **not** mark as spam groups.io invitation emails?? Interestingly, once the email account is subscribed through a different subscription method all groups.io list emails seem to not be marked as spam.? Comcast is only doing this for the groups.io invitation emails.? All other email accounts that I've sent to (Gmail, Yahoo, and Verizon) have no issues.

Any help will be appreciated.
Steve
Re: No Email Formatting vsible

 

Thanks Frances,
?
I thought I had done this. But checked and 'strip all different fonts and colours from html emails' was ticked!? Don't know if that happened with an update, but all sorted now. FYI anyone needing to do this, it has to be done for each group you have, it's not a global setting.
?
Best,
Lynda
?

------ Original Message ------
From: "Frances" <frances@...>
Sent: 06-Feb-22 14:46:07
Subject: Re: [GMF] No Email Formatting vsible
?
On Sun, Feb 6, 2022 at 07:56 AM, Lynda Kane wrote:
When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happening
Check Admin, Settings. Message Formatting:

Force HTML Emails
Make all emails HTML and remove the plain text digest option.
Normalize HTML Emails
Strip all different fonts and colors from HTML emails.
Plain Text Only
Strip out HTML messages.

Frances
?
--
Help available from Groups.io help and GMF wiki.

?

[useless ad removed by moderator]
Re: Using Donation to collect club dues #donations

 

On Sat, Feb 5, 2022 at 11:22 AM, Lew Volk wrote:
Is anyone here using the Donation feature to collect club dues?? If so how is working for you.?
Lew -- I don't know of anyone who has done this. Although it could work, individual subscribers do have the option of leaving at any time, changing their email address or Display Name, etc. I think it could prove difficult to keep track of.

Is there a way to setup alerts when the membership is about expire??
I'm not aware of any way to set up a subscription expiration date, much less alert you of it.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: No Email Formatting vsible

 

On Sun, Feb 6, 2022 at 07:56 AM, Lynda Kane wrote:
When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happening
Check Admin, Settings. Message Formatting:

Force HTML Emails
Make all emails HTML and remove the plain text digest option.
Normalize HTML Emails
Strip all different fonts and colors from HTML emails.
Plain Text Only
Strip out HTML messages.

Frances
?
--
Help available from Groups.io help and GMF wiki.

?
No Email Formatting vsible

 

Hi,

When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happening

How can I enable this?

Thanks,
Lynda
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