On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:

Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.

"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?

Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?

This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?

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Check out the groups.io Help Center?and?groups.io Owners Manual

Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?

I just want to clean up the members ist by removing those who may have changed email address and not deleted that account.

Alan

On 2020-10-30 9:50 AM, Jeff McAffer wrote:

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply.

A common convention that manyemail clients--but far from all--use is that anything after a signature delimiter is omitted when replying. The conventional signature delimiter is "-- " on a line by itself. Notice that there is a trailing space.

You could encourage your members to set their signatures up this way.

In no way is this bulletproof. :-) Yes, it requires each member to change a setting on their side. Yes, this works better if the group is already using the inline quoting style. No, I don't know a good way to get people to switch from top posting to inline quoting. :-)

My signature below uses this delimiter.

--
Christopher Warrington

Thanks for the context @Frances. I misunderstood that doc. Perhaps I had in my mind that "there had to be a way" so I glossed over the doc saying "there isn't a way".? Sorry 'bout that.

I searched in GMF and while I did find some passing references to "you can't do that", I did not see anything saying why? Seems like folks are either using mail to reply etc or the site. In mail they just reply all, in the site the footer doesn't show and isn't needed. Mail users who need to admin their use can just go to groups.io in a browser.?

In reading the doc I came across the following

Remove Other Reply Options

Removes links on the website and digest to reply options other than your selected Reply To option.

Does that affect the footer for individual messages? Seems to identify just the website and the digest. That might help cut down on the size of the footer.

Jeff

On Fri, Oct 30, 2020 at 01:49 PM, Beth Minahan wrote:

Not sure what you mean by legacy enabled?

Beth -- Basic groups can have various grandfathered features based on when the group was created.?See?/g/GroupManagersForum/files/Groups.io%20features%20%28includes%20legacy%20stuff%29.pdf?for details.

This does not apply to Premium groups.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Fri, Oct 30, 2020 at 01:49 PM, Beth Minahan wrote:

Our group is Premium at this time...not sure we need that, but for now it is.?
It was created at groups.io about a year ago (on Yahoo in about 2000).
Not sure what you mean by legacy enabled?

I have a basic group. However I have features that are no longer available for basic (free) groups since I had it before Mark (Groups.io) made changes to basic groups.

See:
/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/downgrading-a-premium-or-enterprise-group

and

/g/GroupManagersForum/files/Groups.io%20features%20%28includes%20legacy%20stuff%29.pdf

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

On Fri, Oct 30, 2020 at 06:53 PM, West Coast Compa?eros Staff wrote:

My diagnosis is that the mailto: link (which includes a Subject as well as the
appropriate e-mail address) is not encoding the Subject properly. By hovering
over the link, you can see that the Subject displays actual spaces (and other
special characters) instead of using the proper ASCII codes (%20 etc.).

"Full Featured Digest" from my group (Plain Text Only, Reply To Group, Remove Other Reply Options) contains "Reply To Group" mailto links with %20. Look at your HTML source.

Our group is Premium at this time...not sure we need that, but for now it is.?
It was created at groups.io about a year ago (on Yahoo in about 2000).
Not sure what you mean by legacy enabled?

On Fri, Oct 30, 2020 at 12:53 PM, Dan wrote:

I have made a huge mistake.

I changed a property of one of the imported databases from yahoo.? This deleted all 125 entries of the column I changed from single line text to paragraph html.

Poof all data disappeared.

Dan -- If that's all you did, change the column Type back to single line text and the data should still be there.

Regards,
Bruce
--

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Check out the groups.io Help Center?and?groups.io Owners Manual

开云体育

You do have another option.? In Thunderbird, I see the sender's address in the "From" line.? All I did in this case was to copy that address and paste it into this message as a "Cc:".?? Of course, that doesn't work if you have the sender's address hidden.

Pat H.

开云体育

I tried the "Reply to Group" option in the email and it did bring up a blank message in Thunderbird with the group in the TO: blank.? However, to get it to quote part of your message (see below), I had to use the "Reply" in Thunderbird which automatically sends it to the group.? Highlighting the text works with the Reply in Thunderbird, but not when replying using the "Reply to Group" within the email itself.

Pat H.

On Fri, Oct 30, 2020 at 11:53 AM, Dan wrote:

Is there a way this can be restored by ?

No.? You'll need to use your backup (you do have one, right ;>) to add the information back.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

I also have Thunderbird and have no problem but I only click on the Thunderbird options to? send to sender or group.
Stan

On Fri, Oct 30, 2020 at 12:53 PM, Jeff McAffer wrote:

I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something that might ok (though still a challenge on mobile). For most of our users, they either use the site to interact with the group or they use their mail app's send/reply to interact. For changing settings they can just go to groups.io.

From Help: ?You cannot edit, remove, or replace the system-generated footers.

I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something that might ok (though still a challenge on mobile). For most of our users, they either use the site to interact with the group or they use their mail app's send/reply to interact. For changing settings they can just go to groups.io.

Guidance greatly appreciated.
Jeff

On Thu, Oct 29, 2020 at 11:20 PM, Duane wrote:

Apparently there's an issue with recent versions of TB,

Duane

I first reported the problem a year ago, on 10/20/19, in the midst of the Great Migration from Yahoo! Groups. The topic thread, which somehow doesn't have my original post, is /g/GroupManagersForum/topic/problem_replying_in/35484913. The thread is littered with red herrings and wild goose chases. Pablo Sanchez submitted a Thunderbird bug report, but it was never acted on. See /g/GroupManagersForum/message/19756.

The bottom line is that, in all versions of Thunderbird on Windows and Macintosh going back at least a year, attempting to use the Reply to Group and Reply to Sender footer links in either an individual message or in a digest fails. A new tab opens in Thunderbird labeled "Loading..." and nothing further happens. My diagnosis is that the mailto: link (which includes a Subject as well as the appropriate e-mail address) is not encoding the Subject properly. By hovering over the link, you can see that the Subject displays actual spaces (and other special characters) instead of using the proper ASCII codes (%20 etc.). Apple Mail, Gmail, and other e-mail clients do the proper URL encoding using the percent sign with two hexadecimal digits.

The only straightforward workaround I can come up with for Reply to Group or Reply to Sender in a digest is to use the Groups.io web interface, which is still daunting for some members. I would love it if Shal, a veteran Thunderbird user, would chime in on this.
--
Robert R.