开云体育

On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:

Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.

"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?

Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?

This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?

---

Check out the groups.io Help Center?and?groups.io Owners Manual