If she marks in as Not Spam yahoo mail should automatically move it to their in-box.
As I have a yahoo e-mail account which I use for only certain mail: Ex from family or from my doctor's and at first they were getting marked as spam and moved to that folder.
After marking them as not spam I have had no further issues other than the occasional new messages that would get marked as spam.

On Wed, Oct 21, 2020 at 01:52 AM, Duane wrote:

so reporting it as a #bug on the beta group may get an explanation

This from Mark on beta...

Groups.io has received letters from a law firm apparently representing the Freecycle trademark holder in the UK, stating that a particular group with freecycle in the name is infringing on their trademark. I have not yet asked that group?to change their name, but I may have to. To head off any new issues, no more groups with freecycle in their name. Note, I have no idea if the demand is legally valid or not.

The above is part of .

Chris

Even if there were such a facility it wouldn't tell you very much

Unless all subscribers use the web page, anyone receiving posts by email and reading online or on their computer will not be included

Nivard Ovington in Cornwall (UK)

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Most of our local Freecycle groups have switched to groups.io with no problems; all have the word "freecycle" in the group name.? Most of us transferred from running our groups on Yahoo, having left the Freecycle.org fold long ago.

Anne, Freecycle-SilverSpringMD+owner

On Wed, Oct 21, 2020 at 02:36 AM, Michael Pavan wrote:

Anyone know how much of a queue there is now (and how long a wait) to have messages uploaded to a Premium group?

I wouldn't think there's much, if any, of a line.? One thing I noticed in Mark's message is "I ask that people put their archive on a file sharing service, like Dropbox, and then send a link to that to support, because sending large files over email, especially to the CRM system I use for support, does not work very well."? Maybe there was a problem with the files you attached?


Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Anyone know how much of a queue there is now (and how long a wait) to have messages uploaded to a Premium group?

I upgraded a group (created 2020-01-14) to Premium ($220 payment) on 2020-10-15.
(Upgrade confirmed in Billing section with 2020-10-15 renewal date)

I emailed <[email protected]> Fri 2020-01-16 6:09pm EDT to upload 2 zip files of messages (attached)
my YahooGroups GetMyData download, and 2019-12-29 to 2020-10-15 message in (we think) mboxrd ) format.
(message receipt confirmed "Your request (15549) has been received and is being reviewed by our support staff.")

Members are getting restless waiting for the messages upload to use Groups.io instead of YahooGroups...

I just replied to confirmation messages asking:
"Please advise where we are in the queue (and when) to have our archived messages uploaded to <group name>"

Thanks,
Michael

On Tue, Oct 20, 2020 at 08:02 PM, Iris Trieb wrote:

I only had to change the group title; I was able to leave the email intact

Based on a quick test, if either contains the word freecycle, it will report it as an invalid group name.? I'll post it as a #bug on beta and see what happens.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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On Tue, Oct 20, 2020 at 08:50 PM, Iris Trieb wrote:

Thank you?Duane- modifying the word Freecycle solved the issue.?

Iris -- See?/g/GroupManagersForum/wiki/8127?for consequences of changing the group email address.

Duane -- Yikes. I just did a search for "freecycle" and the engine found 80 groups. This may become a recurring issue.

Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Tue, Oct 13, 2020 at 08:31 PM, Marilyn wrote:

That seems to me to be 2 different issues.

Someone else is now having a problem creating a group with Freecycle in the name/email, /g/GroupManagersForum/topic/77694487? As I stated over there, I think it's Freecycle.org that has gummed up the works, so reporting it as a #bug on the beta group may get an explanation.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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On Tue, Oct 20, 2020 at 07:26 PM, Iris Trieb wrote:

I get the error in the image below

Someone else recently had a problem with a group name that contained the word Freecycle, /g/GroupManagersForum/topic/77489327.? I wonder if Freecycle.org complained to Mark and he doesn't allow it in group names any more?? It would work for existing groups unless you try to change something, as you're doing.? That's the only thing I can think of.? The other group changed to Phreecycle to get around it.? I'd post it as a #bug on the beta group and hope Mark responds with what's going on.? (I had a similar thing happen when I was on BigTent for awhile, they discontinued allowing a hyphen in group names, so it gave me an error when I tried to make changes on an existing group with one.)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Tue, Oct 20, 2020 at 11:42 AM, Ilana DeBare wrote:

: dial tcp4 52.0.124.244:25: i/o timeout

I believe that says that there's a configuration error at the well.com site.? Internal connections aren't being made properly when GIO sends an email.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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On Tue, Oct 20, 2020 at 07:22 PM, Iris Trieb wrote:

The group was started last year, and is currently on premium/paid. However, I can't change any group settings (moderation, photo size, etc.)- when I try to save the setting changes, I get "invalid email" for the group email (the email has not changed since the group was started last year) and it does not allow me to save. Has anyone encountered this, and do you know how to get it fixed?

Can you give more details? Screenshots??

When you say "group email", I assume that you mean your email address that you use for the group.
Since you say that you are able to see settings, you are logging in.
But are you set as owner or moderator? If moderator, do you have permissions to make changes to settings?
Have you checked your activity and group activity?

Frances


?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

So I followed up with my email service, which is The Well. They are a small and wonderful online community that has been around since the dawn of the Internet era. They are stymied as to why some of my Group emails come through fine, but others get turned away. Not bounced, but turned away.

They have asked me to get in touch with groups.io tech support, but I am not a Premium member and so don't have access to tech support.

The Well apparently had some kind of spam-type blocking mechanism in place. To solve my problem, they tried removing the block. My tech support contact there writes, "after I removed the block, suddenly??started flooding us with attempts, over 43,000 in a matter of minutes.?I think there's something wrong over there. Could you get in touch with their support? I reinstated the blocking mechanism for now."

I am not sure what to do.

All my messages were coming through fine until about a week ago. Now, when I look at it, it seems like the groups that I subscribe to as Summaries come through, but the Digests don't.

Is there any way to have someone at groups.io talk to the people at The Well?

Ilana

On Tue, Oct 20, 2020 at 05:36 PM, M Parker wrote:

I have told her to move them to her In box in the hope that <yahoo.au> will learn.

That's the first step to try, and many a time it fixes this. ?But make sure to not just drag them to the inbox, but select them all first, "Mark as not spam/junk", then drag them to the inbox; sometimes with these free email systems, just dragging them to the inbox doesn't always work, but marking them as not-spam/junk first and then moving to the inbox seems to always work.

She should also add the group email address in her yahoo contact list, that also seems to help prevent this from happening.

Cheers,
Christos