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Increditmail used to use web beacons. Not sure if they still do. Would that have any effect on the problem? mike bader

Anita, "Came back"? I assume you're talking about back into your inbox. At which email service? Can you look at that same message in the group's Messages pages? How does it look there? No, I think the

As a work around I made a hashtag, red in color and named it “Admin”. It works to draw attention. Plus, any questions on the topic I can say “check the messages with the red hashtag”.

Thanks, Shal. That fixed the problem! Take care, Matt

Thanks, Shai. Since it's only these two members that I know of, it just seems strange that they both use Yahoo mail. Ann

Ann, Possibly. Or maybe "doubtful". There is a "Group by conversation" feature in Yahoo Mail, so that might confuse them if they weren't used to it. But it seems unlikely that they would have changed

Ah, thank you, Shal. Glad you were able to reproduce it. I enabled the "Set Member Subscription Options" now. I'm about to let him know about it so we give it a whirl. Thanks for the advice! I'll let

Matt, Check that moderator's permissions. I reproduce your description when the moderator has "Approve Pending Members" but none of the three permissions which allow access to the member list. I've

The service that starts with A and ends with L (and has been known to auto-delete posts that mention them, on the assumption that any mention will not be favorable) is notorious for this behavior.

Yessir, he's looking under Admin>Members. He's sent me a couple of screen shots that seem to show him doing it the right way, and that's why I can't figure it out. Thanks, Matt

Is he looking under Admin > Members? That would be where he would search. Anything under Subscription would be for his account. Duane

Yep, it's set to "Moderators and Owners". Thanks for the idea. Any other ideas? Thanks! Matt King

That would be a good idea to bring up on beta@ since it's the official suggestion group, https://beta.groups.io/g/main I don't believe it's been suggested before. Duane

I just checked my group's membership list and the two members who are having the problem are both using Yahoo mail, probably a hold over from Yahoo groups. Could there be a setting in Yahoo mail that

Anita, Certain email services require that Groups.io (or any mailing list) cease sending message to a user if that user marks a message from the list as spam. When that happens*, Groups.io

They are all on individual emails. I will tell them to check their SPAM folders. But it seems weird that it would just start happening. We haven't added any new members or changed anything. Thanks for

Check under Admin > Settings, in the Privacy area, to make sure you have it set so that Members Visible is set to Moderators and Owners instead of only Owners. Duane

Ann, Are they receiving messages individually, or in a digest? I can't think of any whey they could have that result with individual messages, unless their email interface is in something like Gmail's

This has happened to two of my members. Is there a way to turn this feature off? Ann -- Sent from my Android device with K-9 Mail. Please excuse my brevity.

I'm the owner of the 070 Club and 070 Club Contest groups. I have a moderator, Larry Brown, who is unable to use the SUBSCRIPTION>MEMBERS function to search for members by email address.? When he