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Email and Bounce probes timeout #bouncedemails

Chuck Palmer
 

I searched thru the Wiki and Help docs but didn't see anything regarding this weirdity I'm having with one particular member's emails bouncing to his gmail address that I know is good.

I just sent him a Bounce Probe then checked his Email Delivery History.? The bounce probe and previous emails all say:
<ip address>: dial tcp4 <ip address>:25: i/o timeout

I don't see any references to this "i/o timeout" anywhere but these old eyes may have missed it!? As I mentioned above, I have no probs sending/recieving emails to his gmail address.? Any ideas??

I'm tempted to just delete him then re-Direct Add him in but thought I'd check here first.
thanks!


Re: Subgroup members

 

On Fri, Aug 7, 2020 at 03:19 AM, Andy Wedge wrote:
We had initially intended to allow the subgroup Mods to add members to their subgroup from the pre-approved main group list but as there's as there is no distinction between the privilege of adding or inviting a member, allowing a Mod to invite someone to a subgroup effectively gives them some control over the main group member list.
I presume you mean that a subgroup Mod can cause someone to be added to the main group that the main group Mod(s) didn't previously know about or approve (and therefore, is beyond the control of the main group Mod(s).? Is that what you meant when you said "gives them [a subgroup Mod] some control over the main group member list"?


Re: member unsubscribed for 'marking a message as spam'?

 

Bruce,

Lots of people still have Yahoo Mail accounts because for awhile you
*had* to...in order to subscribe to Yahoo Groups.
That actually was never true, for email-only use of Y!Groups. Their -subscribe email command will create a subscription to a group without a need to visit any part of Yahoo's site. Just reply to the confirmation request.

The part that's true is in regards to accessing a group's web pages as a logged in member. For that you've always needed a Yahoo account, and that has (almost) always automatically created a Yahoo Mail address for you. But you still didn't need to use that address for anything: even with a web-access Y!Groups membership you can have your choice of delivery email address.

But I think Duane was talking about Yahoo Groups and Google Groups
here, not Yahoo and Google as email providers. Those two listservs (or
whatever you want to call them) were "too big to fail," and can thus
better afford to ignore incoming FBL notifications.
In the case of Y!Groups I think the situation is more that FBLs are a relatively new innovation by email service providers, and Y!Groups effectively ceased development of email-related features in around 2010. It isn't so much that they can afford to ignore FBLs, its that they've been ignoring everything.

Yes, there was the calendar redesign of 2012, and the ill-fated "neo" web interface redesign in 2013. But core email processing for Y!Groups hasn't changed in a *very* long (internet) time.

Yahoo Group members do pay a price for this. Non-delivery of Y!Group messages has always been a frequent complaint. It got so bad that the Yahoo Groups team had to publicly post the IP addresses of its servers in hopes that they could convince email service providers to whitelist them.


I'm pretty sure that if the "good old" Y!Groups team were still in place, they'd be working with FBLs too.

Shal


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Re: Customizing invitations

 

Have you used the owners' manual to review the correct process?

It's covered at?/helpcenter/ownersmanual/1/inviting-people-to-join-a-group/overview?single=true

When in doubt, first review the Owners or the Members' manuals, use ctl & F to search after opening help at:?/helpcenter


--

Bob Bellizzi


Re: Help figure out DMARC failure

 

@Mark Berry, thanks for the link to Valimail but it wants me to sign up so I will consider doing that soon.

FYI, the DMARC reports only specify?how?a message or set of messages pass or fail (DMARC, DKIM or SPF) as well as originating server IP but provide no message details beyond that. This may be why Valimail provides no other details. By the way, MxToolBox has an excellent??for the reports you will receive.
--
Jim


Re: Help figure out DMARC failure

 

@Duane - No I haven't notified Mark / support. The only offer to change headers that I've seen on public posts is about Exchange, and that's already being done according to my account page.

@Jim - I'm just using a free Valimail account, so I don't expect them to really diagnose much unless I have proof of a bug in their system. In the meantime, I've updated my DNS to also forward DMARC reports directly to me so I can look at some details.


Re: Customizing invitations

 

On Fri, Aug 7, 2020 at 08:22 AM, Jill Ingle wrote:
I've followed your instructions but can't find how to make it active.
Jill -- You have to select one each time invitations are sent by pulling down the "Notices" menu below the "Customize Message" editor. There is no "active" checkbox.?

If you'd like the ability to set a default, please say so in my active topic on the beta group ().?

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Help figure out DMARC failure

 

We do not use an aggregator. However, after reading this??and this , I can see where there could be a problem even though it's not clear exactly why Valimail finds an issue. I would press them for a thoroughly articulated reason. I would be genuinely interested to hear it.

Separately, I think the short answer may be to simply add GIO to the DNS TXT entry for SPF on your domain by inserting "include:groups.io" before your "~all" or "-all" statement. This may be enough to appease the interrogator at Valimail. I am now thinking we should do the same.
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Jim


Re: Digest Response links not working?

 

It's a setting on their computer. They need to choose which program opens when they click a mailto link. Details depend on whether they are using a Mac or different versions of Windows.

As to why the problem only started recently, maybe they installed or uninstalled an email program or reinstalled the operating system, or it is a new computer. In any event, not a problem with Groups.IO. They would see the same thing with any other reply type of link.

On Fri, Aug 7, 2020 at 7:22 AM Yvette Money via <yveterinarian=[email protected]> wrote:
Good morning all.? I received this message in one of the groups I moderate and am not sure what to tell the person who is experiencing this:

"Is anyone else having problems responding to? email from the group? I'm on digest and the 'respond to group' and 'respond to individual' links at the bottom of each email no longer work. I get a pop up box asking me to open a new email account with microsoft or google or one of several other choices. I have to go to 'visit your group on line' to reply. This started about two weeks ago and makes no sense.? "

Does anyone have any ideas?


Re: Customizing invitations

 

Hi Shal,?

I've followed your instructions but can't find how to make it active.

Best wishes,

Jill?


Digest Response links not working?

Yvette Money
 

Good morning all.? I received this message in one of the groups I moderate and am not sure what to tell the person who is experiencing this:

"Is anyone else having problems responding to? email from the group? I'm on digest and the 'respond to group' and 'respond to individual' links at the bottom of each email no longer work. I get a pop up box asking me to open a new email account with microsoft or google or one of several other choices. I have to go to 'visit your group on line' to reply. This started about two weeks ago and makes no sense.? "

Does anyone have any ideas?
--
Yvette in Ontario


Re: Subgroup members

 

On Thu, Aug 6, 2020 at 09:50 PM, Cal wrote:
I'll experiment to see what happens with someone who's invited to a subgroup.
If you invite someone to a subgroup and they accept, they are automatically added to the main group. Previously it didn't happen but this change was made around March 2019 and we had to change our plans for Moderators for our subgroups. We had initially intended to allow the subgroup Mods to add members to their subgroup from the pre-approved main group list but as there's as there is no distinction between the privilege of adding or inviting a member, allowing a Mod to invite someone to a subgroup effectively gives them some control over the main group member list.

Andy


Re: Subgroup members

 

Yes, if you invite someone to a sub-group, they will, on accepting,also be added to the main group, if not already a member. But there are deficiences in the way this is handled - although they are joining two groups (main and sub), only one welcome message, and one log record will be created. ?

Jeremy


Re: Help figure out DMARC failure

 

On Tue, Aug 4, 2020 at 05:29 PM, Mark Berry wrote:
My domain's mail is hosted on Exchange/Office 365.
An off the wall thought.? Have you notified Mark about what you're doing?? He may need to make a tweak related to your domain so that the proper headers are inserted.? I know he's had to do have some people contact him about something similar.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Re: Help figure out DMARC failure

 

Jim,

Sorry for that confusion. The screen shot reports on a 7/29 message. I don't have the original of that message. The headers in message 33185 are from message 33183. I did put the entire, obfuscated From line in there but it was modified by the system or a moderator.

I was ready to write off that 7/29 message as a fluke but decided to check Valimail one more time. They say that there were two more messages on 8/3, then since posting to this forum, a total of 705 messages from my domain on 8/4 and 8/5. The DMARC failure rate is 97%. So either (a) I don't understand the report, (b) the report is wrong, or (c) 97% of recipients consider groups.io DMARC to be wrong. (See attached screen shot)

Do you use an aggregator? What are they reporting about groups.io, if anything?

Thanks,

Mark Berry


Re: Following a Facebook group

 

Samuel,

I don't know if that would work, but it's worth a try:

1. Create a "forwarder" email address.
2. Create an FB account with that email, address, set it to only email notifications and group notification ON, plus set it to private account, no friends, and all that stuff.
3. Login to FB with that account, join the FB group, and set the group notifications to ALL.
4. create a .io login for that email address and add it to your group.
5. Setup a rule in that account's mailbox to forward just the FB group notification emails to the .io group.

If it works at all, it may do what you want, maybe with some additional tweaking on FB & group notification settings, and on the forwarding email rule, to ensure only group-related and not FB-account related messages get forwarded. ?

I'd be curious if it does work!

Cheers,
Christos


Re: Subgroup members

 

On Thu, Aug 6, 2020 at 04:50 PM, Cal wrote:
Also, I'm on the 30-day free trial -- which I thought allowed one to try out all the premium features -- but when I go to add people, it says that Direct Add is disabled for the trial period.
Cal -- Yes, two features are not available in the free trial, see???I believe these two were omitted because they could be used to a spammer's advantage (i.e.: set up a free group and shanghai unsuspecting people into it). But Mark has never seen fit to explain this...that's my own conjecture.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: dummyfile."n"

 

On Thu, Aug 6, 2020 at 04:50 PM, Ken Kloeber wrote:
in many cases it **seems** to be when a reply included the pics ¡ª the original file had a *proper* name.?
I'm sure that can happen, too...if the person replying (or his mail client/server) strips out the file name.?

Generally, whenever groups.io encounters an image in a message that lacks a filename it assigns one using the dummyfile.##.part convention. They all seem to be stored as base64-encoded PNGs...at least all the ones I've investigated.
?
Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: member unsubscribed for 'marking a message as spam'?

 

I know some who do and some who don't. Shouldn't the system work for everyone?

Jim

On 5 Aug 2020 at 17:39, Donald Hellen wrote:

Jim . . .

On Wed, 05 Aug 2020 20:22:10 +0100, "Jim Fisher" <ejf@...>
wrote:

Lots of people going
away on holiday deliberately avoid using the internet while away, and that
often means two weeks or more off-line.
Everyone I know who goes on a vacation or camping takes their
electronic devices with them to keep in touch, take pictures of their
memories, etc.

There are very few that I know who leave them behind to get away from
everything.

Donald


Re: Receiving Multiple Copies of Same Daily Digest

 

Hi Bruce
Yes this helps a lot. I forwarded the relevant part of your message.

In his mail reader, he should click the "View Source" or "Show Original" or whatever button is available to display the raw message (including the header). Then paste the header of one of the late digests into the analyzer found at?? Whichever server is holding up these late digests is the source of the problem.

He said to thank you and he is going to check the header and use the Google app you linked. He said it happened again but only two copies of a daily digest. The first at 6:07am EDST and the second about two hours later. At this point I think he and I are both pretty certain it's going to turn out to be an email glitch.

tommy0421