Re: What does NC ("not confirmed") next to their email address mean? (was: question)
BTW if you have a premium or enterprise group and it is restricted, meaning that you have to approve memberships, then approving someone's membership will automatically confirm them on the assumption that you know the person.?
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J
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Re: Reply to option issue
It sounds like you want most replies online to go to the sender and not the group.? If so, you should go to Admin > Settings and scroll down to the Message Policies section.? Under Reply To, set it for Sender instead of Group.
When replying online, just below the composition box, right side, there's a button to toggle the action taken.? If you've set the default to Group (which is probably where yours is now, It will say Private.? Once you click on that, the button on the left will be blue and say Reply to Sender instead of green and Reply to Group.
Duane
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Re: What does NC ("not confirmed") next to their email address mean? (was: question)
Thank you for this information! Very helpful!? Erienne? Sent from my iPhone
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On Jan 5, 2018, at 5:41 PM, J_Catlady < j.olivia.catlady@...> wrote: When someone requests membership in a group, and is not yet in any other groups (i.e., they are not yet a member of ), sends an email asking them to "confirm" that they requested membership. This is to prevent someone from signing up someone else (like, if I ordered 10 pizzas sent to your house:). The person needs to click on the "confirm membership" link within the email to confirm that they, indeed, requested the membership. Sometimes they don't, or the email goes into spam, or who knows what. If you continue to see the "NC," you can click on the option to "resend confirmation email" and hope they get the resent email. If it still continues, you can try to contact the person outside the system (via your own email) in case emails are going into the person's spam folder, and ask them to locate the confirmation email and click on on the link. If they STILL can't find it (and this has happened a number of times in my own group), and you know you want to admit the person to your group, you can email Mark and ask him to let them in.
Until the person is confirmed, even though they look like a member of your group they will not be able to post messages to the group or access any group content. They're essentially on hold.
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J
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Re: Reply to option issue
If I have this right - and there's guarantee of that - add a #hashtag set to Reply to Sender and nothing will be sent to the group. Haven't tested it yet, but that's what I read in the HELP files.,
Norman
On Fri, Jan 5, 2018 at 4:45 PM, NYILLogistics via Groups.Io <nyillogistics@...> wrote: ? I have a new group The only item I have to configure to mimic the way my Yahoo Group was working Is the Reply to ? Apparently everyone who is selecting the reply to online in the messages is replying to the entire group There is no selection to reply to sender ¨C see attachment Reply to options This is requiring a lot of additional moderation to screen these reply¡¯s so that everyone in the group ?????does not have to receive extra emails that they do not need to see ? ? These are the options in the email that is sent to the member email address This has the additional option to reply to sender ? Groups.io Links: You receive all messages sent to this group. | Reply To Group | Reply To Sender | Mute This Topic | ? Any suggestions or answers will be appreciated ? ? ? Al Rosen NYIL Logistics 631-786-7300 (cell) nyillogistics@...
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Re: What does NC ("not confirmed") next to their email address mean? (was: question)
When someone requests membership in a group, and is not yet in any other groups.io groups (i.e., they are not yet a member of groups.io), groups.io sends an email asking them to "confirm" that they requested membership. This is to prevent someone from signing up someone else (like, if I ordered 10 pizzas sent to your house:). The person needs to click on the "confirm membership" link within the email to confirm that they, indeed, requested the membership. Sometimes they don't, or the email goes into spam, or who knows what. If you continue to see the "NC," you can click on the option to "resend confirmation email" and hope they get the resent email. If it still continues, you can try to contact the person outside the system (via your own email) in case groups.io emails are going into the person's spam folder, and ask them to locate the confirmation email and click on on the link. If they STILL can't find it (and this has happened a number of times in my own group), and you know you want to admit the person to your group, you can email Mark and ask him to let them in.
Until the person is confirmed, even though they look like a member of your group they will not be able to post messages to the group or access any group content. They're essentially on hold.
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J
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? I have a new group The only item I have to configure to mimic the way my Yahoo Group was working Is the Reply to ? Apparently everyone who is selecting the reply to online in the messages is replying to the entire group There is no selection to reply to sender ¨C see attachment Reply to options This is requiring a lot of additional moderation to screen these reply¡¯s so that everyone in the group ?????does not have to receive extra emails that they do not need to see ? ? These are the options in the email that is sent to the member email address This has the additional option to reply to sender ? Groups.io Links: You receive all messages sent to this group. | Reply To Group | Reply To Sender | Mute This Topic | ? Any suggestions or answers will be appreciated ? ? ? Al Rosen NYIL Logistics 631-786-7300 (cell) nyillogistics@... ?
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What does NC ("not confirmed") next to their email address mean? (was: question)
Hello,? Someone has requested to join our group and there is an NC next to their email address. It says "not confirmed". What does this mean? Other people who have requested to join have not had the NC next to their email address, so I didn't know what this refers to.?
Thank you, Erienne
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On Fri, Jan 5, 2018 at 11:25 am, Norman C. Berns wrote:
Wonder if there's an online guide to using the groups?
There's some of it in the "Help" page, which is clickable at the bottom of every groups.io page. ? -- J
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Thanks all for the quick responses. I've found it all now (at least some of it), but no doubt I'll have new questions tomorrow. ?
In quick observation, I find the new groups powerful and complex, but with a plethora of commands tucked in places I'd never think to look. Obviously I should look harder, but mouse-overs or pop-up options would make things so much easier.
Wonder if there's an online guide to using the groups? It's probably too early to ask for that, but I'm already getting questions from group members who seem (almost) as befuddled as I.?
Norman
On Fri, Jan 5, 2018 at 1:44 PM, Douglas Swearingen via Groups.Io <dougiebehr460@...> wrote: I am supposing you are the group owner.? If not you cannot view owner messages.
If you log into your group, look on the left bars.? You will see a tab for Admin.? This will show you any pending messages or members.
That is the only place?I am aware of.? I am sure there are any other number of places to look I am unaware of.
Doug?
On Friday, January 5, 2018 9:33 AM, Norman C. Berns <ncberns@...> wrote:
Where do I find messages sent to main+owner@...??Can't seem to find it.
Norman
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On Fri, Jan 5, 2018 at 10:45 am, Douglas Swearingen wrote:
I am supposing you are the group owner.? If not you cannot view owner messages.
Not quite true. Any moderator whom the group owner has checked to receive owner messages will get them. It's a bit of a misnomer. :) ? -- J
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I am supposing you are the group owner.? If not you cannot view owner messages.
If you log into your group, look on the left bars.? You will see a tab for Admin.? This will show you any pending messages or members.
That is the only place?I am aware of.? I am sure there are any other number of places to look I am unaware of.
Doug?
On Friday, January 5, 2018 9:33 AM, Norman C. Berns <ncberns@...> wrote:
Where do I find messages sent to main+owner@...??Can't seem to find it.
Norman
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Oh. Yeah ?I always do tings via email, I never use the website for such things so if someone wants to email the owner address and we all get it in our inboxes that's good enough for me. I can take care of any problems on the road.
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On Fri, Jan 5, 2018 at 09:34 am, Sarah k Alawami wrote:
Should that not in theory just be the email you signed up with
You're talking about which email address receives the message. I think the question was where to find the emails within . The answer to "who receives the message" is all moderators whose "Owner Email" boxes are checked, all or in part. ? -- J
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On Fri, Jan 5, 2018 at 09:34 am, Sarah k Alawami wrote:
Should that not in theory just be the email you signed up with
You're talking about which email address receives the message. I think the question was where to find the emails within groups.io. The answer to "who receives the message" is all moderators whose "Owner Email" boxes are checked, all or in part. ? -- J
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On Fri, Jan 5, 2018 at 09:34 am, Norman C. Berns wrote:
Just have to know which buttons to push when. And there are a lot of buttons
If you've been traumatized by yahoo groups, it takes awhile to realize that Mark never does anything overtly stupid. :) Welcome aboard. :) ? -- J
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On Fri, Jan 5, 2018 at 09:32 am, J_Catlady wrote:
Member page under "+owner messages."
To expand on that...? Currently, you have to click on each member to see the "+owner messages" button for that person.? There's been discussion on beta@ to have a single page for this, and other, information for the group owner.
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Should that not in theory just be the email you signed up with, that is if you are logged into with jane@... would that not be the owner address for all of your groups? I'm ?guessing but that has ben my experience so far with other groups I've run on verious platforms
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On Jan 5, 2018, at 8:04 AM, Norman C. Berns < ncberns@...> wrote:
Where do I find messages sent to main+owner@...??Can't seem to find it.
Norman
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Thanks, Duane. Just have to know which buttons to push when. And there are a lot of buttons....
Norman
On 5 Jan 2018 at 7:44, Duane wrote:
> On Fri, Jan 5, 2018 at 07:42 am, Norman C. Berns wrote:
>
> >
> > I'd have thought ADMIN, MEMBERS would work but it only shows those
> > members waiting for approval to join, not the whole group.
>
> You're looking at something different than I am.? Those waiting for
> approval are on the Pending page.? The Members page has all members and
> can be searched.
>
> Duane
>
? ? ? ? ?Norman C. Berns ? ? ? ? ?
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Where do I find messages sent to main+owner@...??Can't seem to find it.
Norman
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If there are pending members the default view of admin/members shows those pending (presumably because you are expected to do something about them). Just click on the the 'pending' box and select members to show them all. If there are no pending it opens by default to all members. I am puzzled you are having issues with this. I search members all the time there and it just works. Dave On 5 Jan 2018 at 7:44, Duane wrote: On Fri, Jan 5, 2018 at 07:42 am, Norman C. Berns wrote:
I'd have thought ADMIN, MEMBERS would work but it only shows those
members waiting for approval to join, not the whole group.
You're looking at something different than I am.? Those waiting for
approval are on the Pending page.? The Members page has all members and
can be searched.
Duane
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Duane
NYIL Logistics - Al
Douglas Swearingen
Sarah k Alawami
Dave Sergeant