Transfer Process for second group "Stuck"

#24102

Hi there,

You have successfully completed one transfer for us of one of our Yahoo Groups (THANKS!), but the transfer process for our second Yahoo group is currently "stuck" ?in a bit of a loop, and I'm not sure what I should do next to ensure it can be completed. Here's where things are at:

I had sent an invite from our Yahoo group to [email protected]. (Step 1) When I check the transfer status page to check on the progress it says "needs your attention", so I look it up and it tells me that [email protected] has accepted the invite and I need to now make groups.io a Moderator of the Yahoo group. (Step 2) EXCEPT: When I go into the Yahoo group to change them to a Moderator, they are not showing up in the members list for that group (as though the invite was not accepted or did not go through properly). So, I tried a few times to re-send an invite from the Yahoo Group to [email protected],?hoping you might receive the request and accept it and then I can see you as a member and make you a moderator, but that hasn't happened. ?

The Yahoo Group in question is:?
I am wanting to transfer the contents of that Yahoo group to a subgroup of my paid subscription main group on groups.io.

Do I need to cancel the request and start over? Is there a way you can "reset" the invite status so that I can re-send the invite again and have you try to accept it anew?

Please advise how best for me to proceed.

Thank You,
pnrt

Re: adding a photo or changing the photo on home page

#24101

On Sun, Nov 17, 2019 at 10:54 PM, Dale Putnam wrote:

How could the home page photo be changed?

?

In Admin, Settings, go to the third button.

3) Cover Photo button:

You can add a photo for your group home page as well as a group icon for use on mobile devices. Upload a file containing the cover photo. It will be scaled to fit within 900 x 300 pixels - 3:1 ratio.

For an overview of settings, etc. see

/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation

Frances
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adding a photo or changing the photo on home page

#24100

开云体育

How could the home page photo be changed?

Thank you,?

Dale

Re: Multiple e-mail problem

#24099

Hi Shal,
Fingers crossed that I’ve got it fixed. I deleted the wrong account. I then e-mailed the owner of the group in question to have her check my membership. It would only be two e-mail addresses - the Hotmail one or the wrong one. She confirmed that I was only listed once in the membership under the Hotmail address. 
I’m really sorry for all the confusion. I know all of the moderators here have their hands full with so many questions. I do appreciate all of you taking the time to answer my and every one’s many questions. 
Ginger

Show quoted text

On Nov 17, 2019, at 7:56 PM, Shal Farley <shals2nd@...> wrote:

?Ginger,

My group still shows up under my Hotmail account, so hopefully,
I will now get messages delivered there.Whether or not you receive messages from a particular group is controlled by the settings in the Subscription page of that group, when signed in using the email address in question.

Since I deleted the account with the "wrong" address will my messages
now go to the hotmail address, or is there something else I need to
do?Deleting that account won't have any effect on delivery to another account.

I was able to delete the account under the "wrong" e-mail.
...
I can't see the membership list on that group to know if I am
subscribed under two different e-mail addresses.If you deleted the account for the wrong address, then it is no longer subscribed to any groups. The mods on that group may not know how to tell how many subscriptions you have, unless you've given them a list of all of your email addresses to check.

Shal


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Re: Is registration required?

#24098

Suzanne,

Please point me to where it explains that if your members were
transferred from a yahoogroups, if they were getting emails there,
they should get emails from the new io group and be able to post via
email or reply to someone else's post via email.Being a member implies the ability to receive and post messages by email.

More detail is found in the second bullet point on the transfer instructions page:
"We will add all members that are currently confirmed and not bouncing
 to your group. Members' subscription preferences (email, no email,
 digest, etc.) will be preserved. Members' posting privileges (group
 default, override - moderated, etc.) will also be preserved."
/yahootransfer

If I understand correctly, they only have to register with groups.io
if they want to use the web UI.  Is this correct?That is correct.

Note that the word "register" implies a lot more formality than is actually required. All they need do is log in - they're already signed up. On the Log In page they can use either the Forgot password link or the the email a login link button.
/g/GroupManagersForum/wiki/Logging-In

Shal


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Re: Is registration required?

#24097

And just to say it again, those that transfer from Yahoo Groups LOG IN, not sign up.

When they are moved, they are registered.

Their email address is their account ID.

See the links in the other email for info. Feel free to share them.?

Frances

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Re: Is registration required?

#24096

On Sun, Nov 17, 2019 at 08:58 PM, Suzanne H wrote:

I apologize in advance because I know I read this somewhere but can't find it.? Please point me to where it explains that if your members were transferred from a yahoogroups, if they were getting emails there, they should get emails from the new io group and be able to post via reply or reply to someone else's post via email.? If I understand correctly, they only have to register with groups.io if they want to use the web UI.? Is this correct?

You don't have to do anything. When they are transferred from YahooGroups by Groups.io transfer process, they are migrated with the proper status. (Except no mail, unless the new group doesn't permit no mail. If so, the person's subscription would be Special Notices.)

The only issue is that they must login with their Yahoo Groups email address. Once they login to Groups.io, they can change their email address.

See -?

/g/GroupManagersForum/wiki/Logging-in-and-How-to-Set-a-Personal-Password

/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts

I am assuming you DIDN'T set up your group as "announcement" in Spam Control. That setting only allows the owner / moderators to post.
See more about settings -?
/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation

Frances
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Re: Picture Attributions Changed

#24095

开云体育

Thank you Chris.

IMO, the interface needs work. For example, it should be possible to paste in an owner's name, rather than having to pick it from an unsorted list.

In doing it per your instructions, I'm puzzled. One of my groups with this issue has two Owners, myself, the Founder, and a co-owner.
The orphaned pictures have all been assigned to the co-owner. Do you know how the orphan owner is assigned by Groups when there are several Owners?

============================

On 11/17/2019 4:28 PM, Chris Jones via Groups.Io wrote:

Show quoted text

On Sun, Nov 17, 2019 at 09:16 PM, J Forster wrote:

I don't see any applicablke tools. Where are they please?
Jhn; it's unremittingly tedious; trust me I know.

The process is as follows:

Go to the photo the ownership of which you want to reassign.

Click on the photo.

Click on Edit

Find the box called Owner

Click on the drop - down arrow at the right hand side of the box.

This brings up a list of all your members' Display Names, but not in alphabetical order.

Using your keyboard enter the initial letter of the Display Name of the member to whom you want to assign the photo.

Continue to enter that letter until the required Display Name appears. Overshoot and you will have to start again; AFAIK there is no reverse gear!

Once found click on it and the photo will be reassigned to the new owner.

Procede to the next photo and repeat until you realise that you shouldn't have started...

Chris

Re: Bounce reason?

#24094

Susan B,

Is there any general opinion as to why members of a premium
transferred group are bouncing?Generally, because the address had been bad before transfer, but Yahoo didn't detect that fact. See this section of GMF's wiki page:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups#Groups.io-after-the-transfer

Yahoo used to tell you why there was a bounce.Yup. Before the 2013 Neo redesign they did a pretty good job of it. After that, not so much.

Groups.io does a much better job of telling you what's going on with message delivery.
/g/GroupManagersForum/wiki/dealing-with-bouncing

Shal


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Re: fixed width line in footer forces sideways scrolling

#24093

Thank you, Samuel.

I didn't see this before I submitted one too, so Mark is getting two of them.

Much appreciated.

Isis

Re: Is there a way to automatically respond to people posting in my old yahoo group telling them to move to groups.io? #yahoo

#24092

I changed my Yahoo group description on my groups. The new description informs my group members where to find us. And why we moved! It also informs Yahoo, if they happen to read it, that we need more than a glorified email group.

Group Description

THIS GROUP HAS MOVED

New Location for Group

/g/? Group Name

We have moved in order to preserve our vitally important historical information, our photos of our ancestors and documents and our precious archives of files and attachments.I

Notice to members:
All group activity and messaging will be at the new location. Participation in the group is only possible at the new location.?
Therefore, all members of this Yahoo group are required to also be members at the new location. Members who leave the new group will also be removed from the Yahoo group.

Is registration required?

#24091
Edited

I apologize in advance because I know I read this somewhere but can't find it.? Please point me to where it explains that if your members were transferred from a yahoogroups, if they were getting emails there, they should get emails from the new io group and be able to post via email or reply to someone else's post via email.? If I understand correctly, they only have to register with groups.io if they want to use the web UI.? Is this correct?

Re: How much time does it take to manage a group?

#24090

On Sun, Nov 17, 2019 at 08:48 PM, Ken KM4NFQ wrote:

In the past I have joined groups that requested a reason why I wanted
to join. I may consider doing that if I start to get too many of the
wrong sort of people in the group. I just don't know what the wrong
sort is at the moment. I guess I'll play it by ear. I would rather not
have to do too much extra work if I don't have to, because it takes
time.

If you find you need to, you can set up and activate a pending subscription notice. Not too much work. Just about all happens automatically. But it might save you some grief.
/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice

Frances

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Re: How much time does it take to manage a group?

Ken KM4NFQ

#24089

Thank you for your reply Dano.

In the past I have joined groups that requested a reason why I wanted
to join. I may consider doing that if I start to get too many of the
wrong sort of people in the group. I just don't know what the wrong
sort is at the moment. I guess I'll play it by ear. I would rather not
have to do too much extra work if I don't have to, because it takes
time. Then again, having to actively moderate a list takes time as
well. I prefer to let a group moderate itself if at all possible. The
theory is that most of the people joining the list will want to stay
on topic. But I know how that can go. So I'll just have to see who
joins, and what the dynamic of the group is. The main thing, for me,
is to not have to be putting too much time twiddling with the
dashboard in the background.

Regards,
Ken, KM4NFQ "Not Fully Qualified"

Show quoted text

On Sun, Nov 17, 2019 at 7:21 PM D R Stinson <dano@...> wrote:

Shal noted:
I'm not sure if you also need Restricted Membership. That's up
to you as a matter of the group's "culture" - whether you're open
to people of all backgrounds and level of experience who are
interested in your topic, or whether you want to qualify members
by some criteria.I set all my groups to moderated. If the messages are visible to members and there's no approval process for members it lets anyone in to scan your archives. In one group, I ask applicants to tell me why they want to join. I get all kinds of answers, but it tells me most people are interested. On the others I can just watch for suspicious members. I think of it like having a screen door on an open back door - it doesn't keep out a determined wind, but it helps keep the flies out.

Dano

Re: yahoo group transfer

#24088

Jessica,

doesn't seem to be happening.  As many of the members from the old
group are emailing me seperatetly.What are they telling you?

followed step by step  Messge says it's in progress.Can you screenshot that message for us? Or at least quote the message exactly?

Are you at a screen like the screenshot in Step 5 here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

But this has been going on for about six weeksThen you are stuck somewhere, Groups.io is caught up. Go over the sequence in the wiki page above and do every step in order.

Shal


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Bounce reason?

#24087

Is there any general opinion as to why members of a premium transferred group are bouncing? I know it has been discussed but I don’t know if anything was decided. Yahoo used to tell you why there was a bounce. 

Thank you 
Susan B

Re: Is there a way to automatically respond to people posting in my old yahoo group telling them to move to groups.io? #yahoo

#24086

Adam, Chris,

Set it to "Announcement" and they will not be able to post and that
/should/ get their attention.In the controls of a Yahoo Group that would be on the Access Control tab of the Control Panel. In the row for "Messages-Who can post" move the selector to the Moderators Only column.

Or, as I did, on the Moderation tab select Moderated, and use the Reject with Reply function to remind the stragglers about the change of posting address.

Shal


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Transfers caught up #migration

#24085

There was a message on Friday morning from Mark (Groups.io).?From November 15, 2019

Hi All,

As of this morning, we've completely worked through the backlog of Yahoo Group transfer requests. It took 29 days, but we did it. :-)

I've removed the option to pay for a priority transfer.

?I'm still only responding to support emails from premium group owners right now. There's just too much otherwise. Also, the beta group is still moderated.

A reminder: please get your transfer requests in by the end of the month.

Thanks,

Mark

?

If you are still in limbo, you need to find out what's happening. Check the status of your transfer.
To check status of an ongoing transfer: ?/g/GroupManagersForum/message/19948

People are reporting really quick turn around. Earlier today someone said: "taking about an hour from go-ahead to completion."

Frances

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Re: Multiple e-mail problem

#24084

Ginger,

My group still shows up under my Hotmail account, so hopefully,
I will now get messages delivered there.Whether or not you receive messages from a particular group is controlled by the settings in the Subscription page of that group, when signed in using the email address in question.

Since I deleted the account with the "wrong" address will my messages
now go to the hotmail address, or is there something else I need to
do?Deleting that account won't have any effect on delivery to another account.

I was able to delete the account under the "wrong" e-mail.
...
I can't see the membership list on that group to know if I am
subscribed under two different e-mail addresses.If you deleted the account for the wrong address, then it is no longer subscribed to any groups. The mods on that group may not know how to tell how many subscriptions you have, unless you've given them a list of all of your email addresses to check.

Shal


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Re: yahoo group transfer

#24083

doesn't seem to be happening.? As many of the members from the old group are emailing me seperatetly.?followed step by step? Messge says it's in progress. But this has been going on for about six weeks. ?any thoughts?

What step does it say you are at when you check the transfer?

To check status of an ongoing transfer: ?/g/GroupManagersForum/message/19948

Frances

FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers