On Tue, Nov 5, 2019 at 03:41 PM, Susan B wrote:

I am owner but need to add a second one.

Go to the Members tab at the left hand side of the web UI for your group. Either by scrolling through the list of members presented, or by searching on their Display Name or email address (or just a part thereof) click on the "member's line" anywhere other than the checkbox at the left hand side of their entry in the list.

That "click" will take you to the page detailing that person's Membership. The fourth section on the page is called Role. It will (or should!) say Member.

At the right hand side of the line with "Member" in it is a drop - down arrow. Click on the arrow and a drop - down list will appear with the options of Member / Moderator / Owner available. Clcik on Owner, and "Owner" will appear in the place where Member previously appeared.

Scroll to the bottom of the page and click on Save.

Job done, put kettle on. :)

Chris

On Tue, Nov 5, 2019 at 10:41 AM, Ann Wild wrote:

I have now run into this problem twice. ?I try to change a member's email address to the one that person now prefers, but I am told by groups.io that that new address is already registered. ?Yet when I try to search both the registered address and also her display name, that address is nowhere to be found.

The email address is an Account identifier, not a Subscription identifier. As a group Owner, you do not have access to other people's account information, only subscription records in your own group.

It is possible for owners of Premium groups to change a subscriber's email address for them, but you should really go lightly on that. Doing so affects all their other subscriptions, with perhaps unintended consequences. To that end, I'm actually glad that you got the error message, so your actions didn't overwrite her subscription information in another group.

I finally solved it by deleting her old membership, waiting awhile, and then direct adding her at the new address. ?It worked.

As a group Owner, that's really the only appropriate thing to do.

The subscriber herself could have merged the two accounts under one email address, if that was the desired action. More on account merging at?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts

But how did this happen in the first place? I checked the old Yahoo member records, and there is only that member's one, old email address, not the one that groups.io says is registered.

Perhaps she signed up for another group using that address?

An individual subscriber can have multiple accounts here...one for each email address.?

As I said, I have just run into this again and wonder how often it will happen. Help!

Nothing is broken. It's just a different way of managing accounts and you will eventually grow accustomed to it.

Regards,
Bruce

开云体育

I clicked on the member, I looked at Actions, I don’t see where you can change the role. Where s that spot?

On Tue, Nov 5, 2019 at 10:41 AM, Ann Wild wrote:

I try to change a member's email address to the one that person now prefers, but I am told by groups.io that that new address is already registered. ?Yet when I try to search both the registered address and also her display name, that address is nowhere to be found.

You say that you searched "both the registered address and also her display name".
Did you look for the new (preferred) address?

Also I assume that you looked for members in Admin, Members, not in the Directory.

About display name - not all email addresses have display names listed.

Hopefully those cases were anomalies!

Frances
?
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

See the wiki -?
/g/GroupManagersForum/wiki/Promotion%2C-Status-or-Permissions-Change-to-Moderator-or-Owner

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

Can someone please walk me through how to make a person a second owner in our group? I am owner but need to add a second one. Thank you.

Susan B

I have now run into this problem twice. ?I try to change a member's email address to the one that person now prefers, but I am told by groups.io that that new address is already registered. ?Yet when I try to search both the registered address and also her display name, that address is nowhere to be found.

I finally solved it by deleting her old membership, waiting awhile, and then direct adding her at the new address. ?It worked.

But how did this happen in the first place? I checked the old Yahoo member records, and there is only that member's one, old email address, not the one that groups.io says is registered.

As I said, I have just run into this again and wonder how often it will happen. Help!

On Tue, Nov 5, 2019 at 10:37 AM, Nancy Goldman wrote:

I have seen a mention of messages in Basic not included but I can’t find it now. ?Are messages the email threads? ?Are emails included if we transfer ourselves to Basic?

Nancy -- There is currently no way to manually transfer your group's emails and import them into the groups.io message archive, all threaded and searchable and attributed to the correct people who posted them. If you want that, you have to pay for a year of Premium and undergo the Easy Group Transfer.

That said, you can acquire your messages from Y!G by other means and upload the resulting archive to the Files area.?

See also?/g/GroupManagersForum/wiki/FAQ-on-Moving-from-Yahoo-Groups, section 10b.

Bruce

I have seen a mention of messages in Basic not included but I can’t find it now. ?Are messages the email threads? ?Are emails included if we transfer ourselves to Basic?
Nancy

On Tue, Nov 5, 2019 at 09:47 AM, Michael Moore wrote:

Is there anywhere that documents the tags we can use in a Wiki page, or any other limitations?

Michael -- Obviously, you can use the tags supported by the editor menu icons. Other than that, I have not seen any documentation on this.?

For example, I'm seeing that <iframe>s? are stripped when I save a page.
Is that expected?

Yes, it is expected. Iframes can be a vector for a phishing site, so at least this makes sense. Web forms, too. However, many totally benign constructs (like inline styles) are stripped. Even "style="float: right;" doesn't work.

Please note that the online message editor will also fail to save these constructs if you attempt to enter them in "source code" mode. I do understand the principle behind this but some of it just doesn't make a whole lot of sense.?

I'm told that groups.io uses bootstrap 3 style sheets, so you should be able to apply those existing class definitions. The rest is trial and error. If you perform a comprehensive test of any kind please come back here and report your findings.

Regards,
Bruce

On Tue, Nov 5, 2019 at 08:47 AM, Michael Moore wrote:

For example, I'm seeing that <iframe>s? are stripped when I save a page.
Is that expected?

What are all the allowed or perhaps all the disallowed tags in a Wiki page?

Yes, iframe is one of the stripped commands.? I don't know what they all are, but the editor is TinyMCE based.? I suspect there may not be a full list, in hopes of slowing down the hackers.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Hands up, I'd simply assumed from the charges being in USD that he was US based. That'll teach me (again) not to make rash assumptions! Thanks for the correction Duane/Donald

I agree.? It's gone way quicker than expected in recent days.? Our group is in the final 10 countdown right now to import and we were at #100 on Monday

Hello :)

Is there anywhere that documents thw tags we can use in a Wiki page, or any other limitations?

For example, I'm seeing that <iframe>s? are stripped when I save a page.
Is that expected?

What are all the allowed or perhaps all the disallowed tags in a Wiki page?

Hello everyone

I'm sure the folks over at IgnoredAmbience[1] will write a fantastic script to convert their JSON files to EML or MBOX, but in the mean time, if anyone wants to convert JSON files downloaded using IgnoredAmbience's python script, this little AutoIt script of mine may be able to do it:



It converts the non-HTML JSON files to EML files, which Thunderbird accepts as "real" e-mail files.

Samuel

[1]

I think I finally understand what you are saying and for your group, it does seem to make sense. From what you explained, it is because members either aren't paying attention or they don't understand what they are doing.?

In this situation, I would consider other solutions.?
If it is a recurring problem througout the group, perhaps a monthly notice educating them on the proper process could go out for the next 6 months.
If the problem is confined to a few known users, then perhaps educate them each time they email you instead of the group.?

You could make a wiki page tutorial and refer them to that.?

This does seem to be eithet an educational issue or a one of the user not caring enough to learn and make a corrective action.?
--
Sandi Dickenson
Moderator of ASG Volunteers Group

On Tue, Nov 5, 2019 at 08:45 AM, rainbow720@... wrote:

It is just in this new group where I am an owner.

Lucy -- If it's only happening in the one group that you own, that suggests something amiss with that group.

Try this:?
-- Click open your Settings page (Admin>Settings).
-- Scroll down to the Features>Photos block.
-- Look at "Max Size in Email." Pull down the menu and change the entry to "No resizing."
-- Scroll further down and click the blue "Update Group" button.

Hope this helps,
Bruce