Re: Adding a New Member to My Groups.io Group
Thanks for that?information.
It is something to think about.
Leeni?
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-------Original Message-------
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Date: 4/2/2019 12:59:01 AM
Subject: Re: [GMF] Adding a New Member to My Groups.io Group
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Leeni,
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? > Would paying for 1 month premium service give the ability to directly
? > add the member?
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Yes.
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In fact there's a special plan for that: "Premium For One Month". It
automatically downgrades to Basic at the end of 30 days, as opposed to
"Premium Monthly" which automatically renews.
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Click on Upgrade (or Billing if your group is already upgraded), in the
Admin pages, then blue View/Change Plan button to see the available plans.
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Shal
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I use to have this problem. I phone called COX technical support about this issue a few times, and each time they seemed like they were trying to help me with this. They would have to pass this problem off to someone higher up in technical support, because this issue was beyond their abilities to resolve. Ultimately, they never did help me, but they said they did see where the problem was happening. I finally emailed Mark at support about everything I had done, and somehow he was able to resolve the problem. ? Don ?
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From: [email protected] <[email protected]> On Behalf Of marty_in_mesa
Sent: Tuesday, April 2, 2019 6:07 AM
To: [email protected]
Subject: [GMF] COX issues ? I have COX users complaining there are long delays in receiving email from Groups.IO I read this has been an issue in the past. I guess it was never resolved? Anyone else still having issues with COX?
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allowing subscribers to create subgroups?
How can my subscribers create subgroups if they don¡¯t have an admin tab where subgroups are located? I see in settings that I have granted access to subscribers to create subgroups.
Laura Ghantous, NC LMBT #1558 Ageless Grace? Educator Brown?and?Green?Belt?Nia??Teacher
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Kevin I will tell my member to do that. She did tell me this morning that it is all working again.
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Weird.
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Thanks
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Anita |
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I have COX users complaining there are long delays in receiving email from Groups.IO I read this has been an issue in the past. I guess it was never resolved?
Anyone else still having issues with COX? Marty Phoenix, AZ Area
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Hi Anita,
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I think your member will need to login to??since it appears something has triggered a security block on their account with AOL.
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That should fix their problem by following the steps provided (if it is indeed a security stop) otherwise she'll need to contact AOL Member Services.
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Hope that helps !
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Kind regards,
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K¨¦vin Costelloe
Always remember to pillage before you burn.
[ad and personal information trimmed by moderator]
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©\©\©\©\©\©\©\ Original Message ©\©\©\©\©\©\©\
Le mardi 2 avril 2019 06:04, Anita L via Groups.Io <atinalee@...> a ¨¦crit?:
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Chris thanks. No this member is a member of my group. This is what she got back when she tried to send a message. I have not heard from her so not sure if it is still happening. I told her to email me personally and the same thing happened. I think it has to be AOL or something.
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Anita
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Error code 475: Suspicious activity was detected on your account
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Re: Adding a New Member to My Groups.io Group
Leeni, Would paying for 1 month premium service give the ability to directly
add the member? Yes. In fact there's a special plan for that: "Premium For One Month". It automatically downgrades to Basic at the end of 30 days, as opposed to "Premium Monthly" which automatically renews. Click on Upgrade (or Billing if your group is already upgraded), in the Admin pages, then blue View/Change Plan button to see the available plans. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Hi Paul,
I recently migrated a group over from Yahoo Groups, we just use the group for day to day communication between members of a mountaineering club so weren't worried about losing data. The process was quite straightforward to manually add everyone. We have lost a couple of members who I need to remind next time I see them.
Thanks
Spenser Gray
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-------Original Message-------
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Date: 4/1/2019 7:23:26 PM
Subject: Re: [GMF] Charge to join?
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As soon as I transfer the group can I downgrade off ¡°Premium¡± and get a prorated refund? I don¡¯t want nor need ¡°Premium¡±.
Paul
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Re: Adding a New Member to My Groups.io Group
Thanks for the feedback. I will simply send an invitation and walk her through accepting it. Best Regards, Kenneth On 4/1/2019 9:20 PM, Michael Capelle wrote: you can not do that, unless you pay for the group, you can only invite, and she has to accept it. [excess quote trimmed by moderator]
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Re: Adding a New Member to My Groups.io Group
Hello Duane,
Thanks for your response. I attempted to explain
that I would have to add the new member just for her to begin
receiving messages. She is older and has difficulty believing
that she can send email. If I can't add her, I will tell her
that she has to get a family member or friend to send the
subscription request.
Best Regards, Kenneth
On 4/1/2019 8:26 PM, Duane wrote:
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On Mon, Apr 1, 2019 at 07:44 PM, Kenneth Semien, Sr. wrote:
Please assist me in adding a member to my group
In order for you to add the person directly, you have to have a
paid group, Premium or Enterprise.
If the member won't need to use web access, all they need to do is
send an email to the subscribe address for your group which can be
found on the home page.? Even signing in isn't difficult: /g/GroupManagersForum/wiki/Logging-In
Duane
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Re: Adding a New Member to My Groups.io Group
you can not do that, unless you pay for the group, you can only invite, and she has to accept it.
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-----Original Message----- From: Kenneth Semien, Sr. Sent: Monday, April 01, 2019 7:36 PM To: [email protected]Subject: [GMF] Adding a New Member to My Groups.io Group Hello All: Commonly, subscribers are tech savvy, however at times you meet an individual who has not caught on to computer use. Please assist me in adding a member to my group that has difficulty subscribing to a group after a number of attempts, although it isn't that difficult. She has authorized me to simply add her to the group. Kind Regards, Kenneth Semien, Sr.
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Chris thanks. No this member is a member of my group. This is what she got back when she tried to send a message. I have not heard from her so not sure if it is still happening. I told her to email me personally and the same thing happened. I think it has to be AOL or something.
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Anita
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Error code 475: Suspicious activity was detected on your account
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Pattie my member did all those things.
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Anita |
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Re: Adding a New Member to My Groups.io Group
Would paying for 1 month premium service give the ability to directly add the member??
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-------Original Message-------
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Date: 4/1/2019 8:31:12 PM
Subject: Re: [GMF] Adding a New Member to My Groups.io Group
? On Mon, Apr 1, 2019 at 07:44 PM, Kenneth Semien, Sr. wrote:
Please assist me in adding a member to my group In order for you to add the person directly, you have to have a paid group, Premium or Enterprise. If the member won't need to use web access, all they need to do is send an email to the subscribe address for your group which can be found on the home page.? Even signing in isn't difficult: /g/GroupManagersForum/wiki/Logging-InDuane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Adding a New Member to My Groups.io Group
On Mon, Apr 1, 2019 at 07:44 PM, Kenneth Semien, Sr. wrote:
Please assist me in adding a member to my group
In order for you to add the person directly, you have to have a paid group, Premium or Enterprise. If the member won't need to use web access, all they need to do is send an email to the subscribe address for your group which can be found on the home page.? Even signing in isn't difficult: /g/GroupManagersForum/wiki/Logging-InDuane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Adding a New Member to My Groups.io Group
Hello All:
Commonly, subscribers are tech savvy, however at times you meet an individual who has not caught on to computer use. Please assist me in adding a member to my group that has difficulty subscribing to a group after a number of attempts, although it isn't that difficult. She has authorized me to simply add her to the group.
Kind Regards, Kenneth Semien, Sr.
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No, it?has to be kept premium for the year.
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You can get away from paying by setting up a group and inviting members to join it or take 1 month premium membership so you can direct add your members.
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I don't know how you would get your messages or files sent over though.
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Leeni?
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-------Original Message-------
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Date: 4/1/2019 7:23:26 PM
Subject: Re: [GMF] Charge to join?
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As soon as I transfer the group can I downgrade off ¡°Premium¡± and get a prorated refund? I don¡¯t want nor need ¡°Premium¡±.
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Paul
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On Mon, Apr 1, 2019 at 07:23 PM, Paul Konanz wrote:
As soon as I transfer the group can I downgrade off ¡°Premium¡± and get a prorated refund?
No.? Because of the difficulties encountered and manual intervention needed for transfers, you're now required to pay for a full year of Premium.? If you don't want to pay anything, just start a new group and don't transfer.? It would be up to you to copy over anything you'd like to keep. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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As soon as I transfer the group can I downgrade off ¡°Premium¡± and get a prorated refund? I don¡¯t want nor need ¡°Premium¡±.
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Paul
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Perhaps All Messages as Individual Emails?
At one time it was simply "All Messages". The problem with that is that the member might not be receiving all messages, if he/she has selected Following Only in the Advanced Preferences.
I suppose you could propose to have the choice there conditional on the member's Message Selection choice. So perhaps "All Messages individually" if they've selected All Messages, and "Followed messages individually" if they've selected Following Only.
Note that the Message Selection options apply to Digests (and I think to Daily Summary) as well as Individual messages.
Shal
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Don Grass
Laura Ghantous
Anita L
K¨¦vin COSTELLOE
Shal Farley
Duane