On 2019/03/01 06:29 PM, Virginia wrote:

We recently transferred our group from Yahoo to Groups.io. Our group's Reply To option is set to "Group and Sender" thinking that would work the same as it did in Yahoo Groups, where clicking Reply sends a response only to the Sender and Reply All goes to both the sender and the group.

Do you mean clicking Reply in Yahoogroup's web interface, or do you mean clicking Reply in the e-mail program?

==

FWIW:

I did some testing with a Yahoogroup that I have, and I was unable to get Yahoogroups to offer me a Reply All option when replying to a message. What settings do you have in Yahoogroups that result in there being a Reply All option? Is that Reply All option in the Yahoogroups web interface or in e-mail programs?

It appears that the options in the dropdown list under Reply To in the group settings apply only to the web interface, and doesn't have any effect on messages being sent via e-mail. I wonder, can anyone here please confirm that that is so?

The way it works now in Groups.io is that Reply goes to both the Sender as well as the entire Group, and Reply All goes to both the Sender as well as the entire Group /twice/.

How do you get a Reply All button in Groups.io's web interface? I fiddled with my group's settings and could not achieve it. Or does it only appear for messages that were sent to the group after the setting was changed?

Samuel

Just for those interested, I started the following topic in beta a short while ago:??
This is something I've almost gotta have as trying to get people to understand that "off topic on main is just fine in chat" or similar is well nigh impossible and it's a heck of a lot easier to just shift a topic within a group-subgroup cluster where it belongs (if the capability were to exist).
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Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134

???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.

? ? ? ? ?~ Galileo Galilei

?the follow up on how this works/ doesn’t is most helpful

On Fri, Mar 1, 2019 at 01:45 PM, Gary Buchwald wrote:

Is there any way for me as moderator to manually add their responses to my membership poll?

Gary:

If -- for whatever reason -- a subscriber refuses to log in, there is currently no way for you to intervene and record a poll response on his behalf.

I'd guesstimate that about half my subscribers are of an email-only persuasion; and either respond via email, or simply get frustrated when the "Vote now" link seemingly "doesn't work" and refuse to vote at all. Thus, poll results often fail to provide an accurate historical record.

This is the main reason that I rarely use the polling function.

Regards,
Bruce
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The system Help is your friend.??/static/help

Gary, they don't have to worry about passwords.

See?/g/GroupManagersForum/wiki/Logging-In

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/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

Virginia,

You can reply just to one person. See the GMF wiki - open to all -?/g/GroupManagersForum/wiki/Replying-privates

And

/g/GroupManagersForum/wiki/Replying-to-messages

Frances
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/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

Some of my members are replying to the poll message with their answer rather than dealing with the "hassle" of recovering their forgotten or never-created login password.? Is there any way for me as moderator to manually add their responses to my membership poll?

开云体育

You can have one poll with multiple choices for them. But if it is a different topic altogether it has to be a separate poll. ? Also I found out the hard way. If anyone in your group is on Moderation, they cannot vote in the poll.? The only members who can vote in a poll are those who have no restrictions in posting in the group.? Leeni ? ? ? ?

Rosa wrote:
This email is for everyone to reply to me, so I do not have to answer one by one.
My language is not English, I am Spanish and I do not know English, I always have a translator, this makes it difficult for me to understand your answers, I'm sorry.
I am lucky to have a friend to write to me and as she know that I write with a translator, she will explain to me in a way that I understand.
At this moment I understand everything and I only have to thank you for your answers. Thank you.

[long quote trimmed by Moderator]

Rosa -
Thank you for being an active member of this group. You are very valuable to us because you can help to point out problems that non-English-speaking users encounter. I hope that you continue to read the Group Managers Forum and add your unique viewpoint when you notice something.

I only hope that we have helped you to deal with your group's situation.

Dano

It appears that polls can have only one question?

Is each question a separate poll? Do members have to go to separate pages to respond or do the questions appear on one page?

开云体育

We recently transferred our group from Yahoo to Groups.io. Our group's Reply To option is set to "Group and Sender" thinking that would work the same as it did in Yahoo Groups, where clicking Reply sends a response only to the Sender and Reply All goes to both the sender and the group. However, it doesn't work this way in Groups.IO.

Our membership became comfortable with Yahoo using Reply to send an answer only to the person who sent the message, and Reply All when the answer was appropriate for the entire group.

The way it works now in Groups.io is that Reply goes to both the Sender as well as the entire Group, and Reply All goes to both the Sender as well as the entire Group twice. Yes, two copies go to the entire group when using Reply All. This makes no sense.

Am I missing some other Setting that should accompany the choice of "Group and Sender" to make it behave logically?

I could swear that when I was testing Groups.io last fall before our group's transfer that Reply vs Reply All worked just the same as in Yahoo. It was one of the things I had on my checklist to test. If the "Group and Sender" option is actually working as intended, I would like to formally request a change to behave as it did at Yahoo.

Virginia

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VP

I have a large and active group (100's of posts per day) and have recently implemented Salesforce (including Social Studio - used for monitoring social).

Would love to get any guidance on:
1. Integrating Social Studio from Salesforce
2. General analytics - either extracting data to do custom analytics or existing packages/approaches.? ? For example, would love to get the trends, sentiment and level of engagement overall plotted and measured over time.? ?Unique active users etc.

Thanks in advance,

Troy Otillio - COO @ www.Aira.io

Hi Bruce,

. If I understand correctly, this notice is sent when you reach 80% of quota,

I tested this by loading 10GB of files into my premium plan and it did not work.? I received no notification at 80% or even 100% when the upload function became unavailable.? I reported this to support on 30-Jan-19 (ticket number 8261) but have had no response so far.

Regards,
Andy

Hello All,

? ? ? ? ? ? ?I recently posted a link to a document I wrote (and, I will warn readers this time in advance, its target audience is screen reader users, so the instructions get a bit screen reader centric) regarding how one can actually set up the exquisite level of control Groups.io offers the e-mail participant over what messages they will, and will not, see and in what format.? I figured a separate topic wouldn't be a bad idea.

? ? ? ? ? ? ?Both these documents are on my Google Drive, the only difference between the two being that one is in MS-Word docx format and the other PDF.

? ? ? ? ? ? ? ? ? ? ? ?? (docx)

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

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Brian

On Fri, Mar 1, 2019 at 04:22 AM, MKeco Design wrote:

Thanks, It's ticked already.

One down, [hopefully] one to go.

When I send an email to the groupname@groups.io it does not show in the messages list on the groups.io website either.

Okay, that's an entirely different problem.

Most likely, you're attempting to post from an account that's not subscribed to the group. You can confirm this by review of the Activity log (Admin>Activity). You'll likely find an entry along these lines:? "Non-member noname@... attempted to send message 'not receiving emails' via email"

If you have a previous group email in your possession, look at the footer. Your subscribed email address can be found in square brackets [ ] at the bottom-right of the message. Send from that address and it should post.

You can also look up your subscribed email address by opening your subscriber record in the Members List (Admin>Members).?

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Hi,

Thanks, It's ticked already.

When I send an email to the groupname@groups.io it does not show in the messages list on the groups.io website either.

Reminder:
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Latest revision: 2018-10-16

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Lily, this has been discussed on Beta, too. I found the thread, here is my message:


Best,
Marina

However, we prefer messages with attachments from our moderators to
be not moderated, so we don't need to approve our own postings.

I'd like to have the same ability, but as far as I know this is not possible yet.

Marina