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Re: Reply vs Reply All

 

On 2019/03/02 04:40 AM, Virginia wrote:

I do have the footer with the options for "Reply to Sender" etc turned on. However, when that link is clicked, it opens in my desktop mail app and strips out the message I'm replying to which means I have to do a copy/paste to have the original message contained in my reply.
Those links simply have the wrong names. They should be named "E-mail to group" (or: Compose to group) and "E-mail to sender", but when I posted about this on the beta mailing list, I was told that if you send a new message to someone who previously sent a message to you, and you make the subject line the same, then it is considered a "reply", and so these links will probably not be renamed.

Most of the group members will just click Reply in their mail app out of habit - after all everything else works that way...
FWIW, I find that what happens when you press the Reply button in a mail program can depend on the mailing list -- sometimes Reply All does one thing, sometimes it does something else.

However, I agree with you that it would be nice if Groups.io mails were formatted in such a way that users have control over whether their reply goes to the group or the sender.

Samuel
Can a group be unrestricted membership and also unmoderated messages?

 

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Brian,

Is it possible to set up a group where a subscribe request is just automatically processed and the member is immediately accepted and not moderated?

Yes.? Beta and GMF both operate this way.

One can tell by looking at a group's Home page, in the group settings:


I'm moderating groups all of which require approval I can't answer:?

If you have access to the group's Settings page, you'll find the Restricted Membership checkbox in the Spam Control section.

Shal
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Where do [email protected] emails go

 

Foon,

I'd like some help with finding out where the
[email protected] emails go?
They are used by the system to either subscribe the email address to the group, or if the group has Restricted Membership to request approval of a pending subscription. The content of the message does not go anywhere.

I've had a look in the settings and I can't find anything on this?
As Duane mentioned, you can opt to receive a notification when someone uses the +subscribe email address or uses the Join/Request button on the group's home page. That checkbox is in the list of Notifications in each owner/moderator's Subscription page.

Shal


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Can a group be unrestricted membership and also unmoderated messages?

Brian Vogel
 

On Sat, Mar 2, 2019 at 08:52 AM, Duane wrote:
On the Subscription page, scroll down to Notifications and select "Email when there are members needing approval." in order for the emails to be sent to you.
This spins off a related question, but since I'm moderating groups all of which require approval I can't answer:? Is it possible to set up a group where a subscribe request is just automatically processed and the member is immediately accepted and not moderated?? ? I'd have to believe there is, and if so, that could be at play here.
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Re: Where do [email protected] emails go

 

On Sat, Mar 2, 2019 at 07:22 AM, Foon Chik wrote:
I thought that since I set up the group these emails would be sent to my email that I used for being group owner?
You may need to set that in your owner Subscription for the group.? On the Subscription page, scroll down to Notifications and select "Email when there are members needing approval." in order for the emails to be sent to you.

Duane
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Where do [email protected] emails go

Foon Chik
 

Hi
?
I'd like some help with finding out where the?[email protected] emails go?
?
I thought that since I set up the group these emails would be sent to my email that I used for being group owner?
?
I've had a look in the settings and I can't find anything on this? I've also looked in help and cannot find answer.
?
Please help,
Foon
?
?
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Re: Subscriber was removed for marking a message as spam?

?? Rosa - Rosa Tags ??
 

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Thank you very much Dano,

Yes, of course, I do this that you say.
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Para contactar conmigo - To contact with me:

?

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-------Mensaje original-------
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[long quote trimmed by Moderator]
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Rosa -
Thank you for being an active member of this group. You are very valuable to us because you can help to point out problems that non-English-speaking users encounter. I hope that you continue to read the Group Managers Forum and add your unique viewpoint when you notice something.
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I only hope that we have helped you to deal with your group's situation.
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Dano
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Re: Reply vs Reply All

 

Frances, thank you for the links. I do have the footer with the options for "Reply to Sender" etc turned on. However, when that link is clicked, it opens in my desktop mail app and strips out the message I'm replying to which means I have to do a copy/paste to have the original message contained in my reply. That's a non-starter for our members. Using View/Reply Online achieves the goal but most of the group members will just click Reply in their mail app out of habit - after all everything else works that way - so why does email received via Groups.io require a special technique?

Samuel, this is not about replying from within either the Groups.io or the Yahoo web interfaces but rather from a variety of members' personal email applications. When receiving emails from our old Yahoo group, clicking Reply in a number of email apps sent a message only to the person who originated the message. Now, with messages sent via Groups.io, clicking Reply sends one copy to the originator and one to the group; Reply All sends two copies to the group. Again, this is happening for people running a variety of mail apps on their computers and phones.
Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

I think this is happening because Earthlink had two major outages earlier this week on both the East and West Coasts. Both Groups.io and Meetup apparently have very short tolerances for SMTP retries before sending out the rather threatening edict, "You must take action to restore your account, or we will unsubscribe you from all of the groups you are a member of." I only got that message today, several days after the Earthlink outages occurred so at first I didn't put two and two together. I have been receiving messages from my Groups.io groups (I'm an owner of one) since Earthlink's service was restored so it was out of context when I eventually received this message from Groups.io today.

Virginia
Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

Junu,

(although I've sent that email addy a message with a subject "Blocked
66.175.222.12").
I think that's the best you can do, together with your report to support.

I agree with Bruce that this is likely a broader issue, and it will take either a lot of Earthlink users sending such messages, or perhaps Mark's intervention, for Earthlink to get wise to the fact that Groups.io should be whitelisted as a legit email service.

Shal


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Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

This is now also happening to all three of the subscribers on my small (and new to groups.io) list who have earthlink.net email addresses.?

Is there something I can tell them to do to fix it on their end short of switching to gmail.com?

thanks,
Gabi
Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

Bruce: Thanks for the tip. I've sent an email to [email protected]

Regards.
Junu Kim
Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

On Fri, Mar 1, 2019 at 06:53 PM, Junu Kim wrote:
I checked the Subscription tab of each group's page, and the bounces are recorded in the Email Delivery History section. Each bounce has this error reading:
550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.
When something like this arises, Mark usually needs to intervene. I suggest forwarding your message to the support address.

Regards,
Bruce
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Re: Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

On Fri, Mar 1, 2019 at 06:53 PM, Junu Kim wrote:

Earthlink is now
bouncing emails sent to me, from the Groups for which I'm an admin.
I have a member with an Earthlink address having the same problem.

Sharon
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Washington, DC
Re: Confirmation email

 

On Fri, Mar 1, 2019 at 06:52 PM, Jim Fisher wrote:
If they apply to join a restricted group by
clicking the button on the group's web page, while logged into their account,
should they then receive a confirmation email?
NC is mostly for new users of groups.io. If someone is logged in when they hit a "Join this Group" button, generally they will not receive a confirmation email, unless for some reason they haven't previously confirmed that account/email address.?

Put another way:? Like Bouncing, NC is an account status, not a subscription status. If someone has already confirmed their groups.io account in the process of joining some other group, they do not have to do so again when joining a second group.

I hope that made sense.

Regards,
Bruce
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Help: Earthlink now bouncing emails sent to *me* from Groups.io groups I own

 

Folks: As of two days ago (Wed 2/27/19), I am no longer getting emails from my groups that are supposed to send me each email. Apparently, Earthlink is now bouncing emails sent to me, from the Groups for which I'm an admin.

I checked the Subscription tab of each group's page, and the bounces are recorded in the Email Delivery History section. Each bounce has this error reading:
550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.

Earthlink's customer service line says, in so many words, the email sender should forward a copy of a bounced email to blockedbyearthlink@... -- and set the subject line to only "Blocked <<insert email server's IP address>>"

In other words: There appears to be nothing that recipients like me can do (although I've sent that email addy a message with a subject "Blocked 66.175.222.12").

Anyone have suggestions?

Thanks in advance!
Confirmation email

 

Can I ask for clarification of one aspect of the confirmation email sent when
someone applies to join a group? If they apply to join a restricted group by
clicking the button on the group's web page, while logged into their account,
should they then receive a confirmation email? I ask because of a case where no
such email was received, and no, it did not go into a spam folder. The group in
question shows their membership as awaiting approval. I am not a moderator of
the group in question so I can't look at the admin pages.

Jim Fisher

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Re: Reply vs Reply All

 

On 2019/03/01 06:29 PM, Virginia wrote:

We recently transferred our group from Yahoo to Groups.io. Our group's Reply To option is set to "Group and Sender" thinking that would work the same as it did in Yahoo Groups, where clicking Reply sends a response only to the Sender and Reply All goes to both the sender and the group.
Do you mean clicking Reply in Yahoogroup's web interface, or do you mean clicking Reply in the e-mail program?

==

FWIW:

I did some testing with a Yahoogroup that I have, and I was unable to get Yahoogroups to offer me a Reply All option when replying to a message. What settings do you have in Yahoogroups that result in there being a Reply All option? Is that Reply All option in the Yahoogroups web interface or in e-mail programs?

It appears that the options in the dropdown list under Reply To in the group settings apply only to the web interface, and doesn't have any effect on messages being sent via e-mail. I wonder, can anyone here please confirm that that is so?

The way it works now in Groups.io is that Reply goes to both the Sender as well as the entire Group, and Reply All goes to both the Sender as well as the entire Group /twice/.
How do you get a Reply All button in Groups.io's web interface? I fiddled with my group's settings and could not achieve it. Or does it only appear for messages that were sent to the group after the setting was changed?

Samuel
Re: Is it possible to move messages from main group to subgroup . . .

Brian Vogel
 

Just for those interested, I started the following topic in beta a short while ago:??
This is something I've almost gotta have as trying to get people to understand that "off topic on main is just fine in chat" or similar is well nigh impossible and it's a heck of a lot easier to just shift a topic within a group-subgroup cluster where it belongs (if the capability were to exist).
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???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.

? ? ? ? ?~ Galileo Galilei
Re: Deleting old emails?? ATTN CHERRY

Cherry Delaney
 

?the follow up on how this works/ doesn¡¯t is most helpful
Cherry

In a world where you can be anything, be kind.

On Mar 1, 2019, at 10:33, Andy W <andy_wedge@...> wrote:

Hi Bruce,
?
I tested this by loading 10GB of files into my premium plan and it did not work.? I received no notification at 80% or even 100% when the upload function became unavailable.? I reported this to support on 30-Jan-19 (ticket number 8261) but have had no response so far.

Regards,
Andy

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