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Re: Trying to delete only 1 attachment in a moderate message

 
Edited

Ilene,
?

?
I had sent a message to beta and Catlady said I should post my concern in support which?I did. I said thank you to her and also said I wasn't sure if it was a bug or not.


Since the attachments have individual checkboxes I concur with J_Catlady that this is a bug, not a feature suggestion (the feature is present, but not working).

?
It has been quite a while and I have heard nothing back except the auto message saying support received my email.

It can take a few days, or longer, for Mark to respond. He tends not to reply until he's fixed the problem, unless he has questions about it. This seems too clear for him to have questions, so you may not get a personal response until it is fixed.

Shal
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Trying to delete only 1 attachment in a moderate message

Leeni
 

¿ªÔÆÌåÓý

I had sent a message to beta and Catlady said I should post my concern in support which?I did. I said thank you to her and also said I wasn't sure if it was a bug or not.
It has been quite a while and I have heard nothing back except the auto message saying support received my email.
?
What is happening: when I go to moderate a message from the website and there are lets say 5 attachments. I need to delete 1 of them because it goes against the rules of my group. So I check the box where it says to delete that one attachment.
?
Then I approve the message and it gets sent to the group.
?
All of the attachments are then gone, not just the one that needed to be deleted.
?
Ilene
?
?


Re: Spamfilter

peter holm
 

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google groups do not have this filter, why cant groups.io allow it to be disabled ?

Peter

On 13/02/2019 21.49, Bruce Bowman wrote:

On Wed, Feb 13, 2019 at 03:43 PM, peter holm wrote:
Might be the same as 'New Users Moderated', but would like to disable spam control - might require development by groups.io for this ?
That's correct...and this was vetted very thoroughly when these spam controls were first implemented.

A moderator's duties in groups.io involves some minimal initial review of member behavior. Each subscriber must either be reviewed at the time he applies for membership, or his first message must be reviewed when it posts. A Spam Control setting that would allow someone to join your group and immediately post something without moderation is no spam control at all.
?
Hope this helps,
Bruce
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Christopher -- The existing GitHub integration sends a notification to your GIO group when code is committed to the repository. I don't believe there currently exists any function to send information in the opposite direction. Others who actually use the integration will have to provide further guidance.

Regards,
Bruce
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Re: Messages Going Missing

 

On Wed, Feb 13, 2019 at 03:06 PM, Allison Schaefer wrote:
I'm new to Groups.io and I manage two groups.? We have had issues with a) people sending emails and these messages not showing up under "messages" in the group and b) group members not getting emailed when new messages are sent.? This happens in both of the groups I manage (some people are members of both).??

What would be the most common reason for this happening?? Group or user error??
These are very broad questions with no simple answer.

The most common source of the first problem is user error, meaning incorrect message addressing. The proper address at which to post messages can be found among the Group Email Addresses on the home page of each group/subgroup (look under "Post").

Note also there was some groups.io system downtime over the weekend. A handful of users may have attempted to post during that downtime. I believe groups.io was bouncing messages then, but a few may have landed in the bit-bucket.
?
The most common cause of the second problem is some sort of intervention or downtime by the subscriber's email provider. Go to Admin>Members and select Bouncing from the blue pull-down menu. Much information on groups.io bounce handling can be found at /static/help#bouncing?

Now open a subscriber's user record (click on it). At the top of the resulting page is a button labeled "Email Delivery History." A click on that button should give you some idea of whether there have been any other kinds of message delivery problems.

Note that even if delivered, group messages may subsequently be diverted to the subscriber's spam or junk email folders. The only way to determine if that has happened is to have the subscriber open those folders on his end and look.

Having said all that, these are only the most common sources, and may not apply to your situation. Any information you can provide to narrow the scope will help us to provide a better response.

Hope this helps,
Bruce
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We are an open source project considering groups.io, but because we work within the W3C intellectual property policy, we have a requirement that all of our conversations, chats, etc. are publicly archived. Currently these are archived into GitHub.

Are there any integrations of groups.io to save any group contents to git or GitHub?

-- Christopher Allen ¡ª co-author TLS 1.0, co-chair W3C Credentials CG, founder #RebootingWebOfTrust, maintainer numerous open source projects


Calendar reminders no longer controlled by group moderation setting #cal-reminder

 

Please note that Mark has reverted the way integrations and system-generated messages (like calendar reminders) are handled. For those whose groups are moderated, you should find that these messages are no longer stuck in moderation, requiring individual approval.

Ref:???

Those who prefer that such messages also be moderated can edit the corresponding hashtag/integration to force that behavior.

FYI,
Bruce
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Re: Spamfilter

 

On Wed, Feb 13, 2019 at 03:43 PM, peter holm wrote:
Might be the same as 'New Users Moderated', but would like to disable spam control - might require development by groups.io for this ?
That's correct...and this was vetted very thoroughly when these spam controls were first implemented.

A moderator's duties in groups.io involves some minimal initial review of member behavior. Each subscriber must either be reviewed at the time he applies for membership, or his first message must be reviewed when it posts. A Spam Control setting that would allow someone to join your group and immediately post something without moderation is no spam control at all.
?
Hope this helps,
Bruce
--
The system Help is your friend.??/static/help


Re: Spamfilter

peter holm
 

¿ªÔÆÌåÓý

Might be the same as 'New Users Moderated', but would like to disable spam control - might require development by groups.io for this ?

Peter

On 13/02/2019 20.21, Bruce Bowman wrote:

On Wed, Feb 13, 2019 at 02:17 PM, peter holm wrote:
We would like to skip approvals for mails from new folks. How can we avoid this ?
To do so, select only the Restricted Membership checkbox in your Spam Control settings. You will have to approve new Subscribers, but once approved each will be able to post without further Moderator involvement.
?
Hope this helps,
Bruce
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The system Help is your friend.??/static/help


Messages Going Missing

Allison Schaefer
 

Hello,?

I'm new to Groups.io and I manage two groups.? We have had issues with a) people sending emails and these messages not showing up under "messages" in the group and b) group members not getting emailed when new messages are sent.? This happens in both of the groups I manage (some people are members of both).??

What would be the most common reason for this happening?? Group or user error??

Thank you
Allison?


Re: Spamfilter

 

On Wed, Feb 13, 2019 at 02:17 PM, peter holm wrote:
We would like to skip approvals for mails from new folks. How can we avoid this ?
To do so, select only the Restricted Membership checkbox in your Spam Control settings. You will have to approve new Subscribers, but once approved each will be able to post without further Moderator involvement.
?
Hope this helps,
Bruce
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The system Help is your friend.??/static/help


Spamfilter

peter holm
 

Hi,

We would like to skip approvals for mails from new folks. How can we
avoid this ?

Br Peter


Re: Collecting messages into one topic

Brian Vogel
 

Bruce,

? ? ? ? ? ? Thanks much.? Never knew about that.

? ? ? ? ? ? One important thing for anyone who's used to the usual behavior of Merge to know is that you do not, after you've selected your messages, go to another message and choose "Merge into."? The dialog that comes after hitting Merge up allows you to choose one of the messages in the collection to be the one into which all others will be merged, so you have to be sure to select the one you wish to be the "lead topic" when you're doing your multi-select.

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Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134

???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.

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Re: Photos - Is it possible to Move Albums to other Albums

 

On Wed, Feb 13, 2019 at 10:23 AM, CW Bill Rouse wrote:
It would be great to have Folders That Albums could be moved to.
?
This would help immensely in organizing what is sometimes impossible to do. I could use less than 10 top level folders that would have not only albums, but individual folders.?
Bill -- This is beginning to sound a lot like a feature request.

If that is your intent, you need to join the beta group () and post it there.

Regards,
Bruce?
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Re: Collecting messages into one topic

 

On Wed, Feb 13, 2019 at 08:21 AM, ray_r.rm wrote:
My group has a few members that always start a new topic when replying to an existing topic.
I would like to collect those messages that belong in the main topic to that main topic.
To merge two or more topics, go to /g/GROUPNAME/topics-test. Check the boxes next to the topics to merge and click the Merge button. A more burdensome way to do the same thing may be found at?/g/GroupManagersForum/wiki/How-to-Merge-Threads?

If a single message has wandered into the wrong topic, you will first have to split it out. See?/g/GroupManagersForum/wiki/How-to-Split-Threads??

Regards,
Bruce
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Re: Photos - Is it possible to Move Albums to other Albums

 

It would be great to have Folders That Albums could be moved to.
?
This would help immensely in organizing what is sometimes impossible to do. I could use less than 10 top level folders that would have not only albums, but individual folders.?
?
Best,
?
Bill Rouse

[Duplicate multi-line sig with phone number trimmed by Moderator]


Re: Collecting messages into one topic

Brian Vogel
 

I use merge to do this routinely, though I have never attempted a "mass merge" and just pick up and merge the stray messages as they come along and it works perfectly.

It would be nice if there were a multi-select mechanism where a group of messages selected could be marked as being merged, then you would go to the topic where they belong and do a "Merge into."? Right now, at least to my knowledge multi-select for this purpose does not exist.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134

???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.

? ? ? ? ?~ Galileo Galilei


Collecting messages into one topic

 

My group has a few members that always start a new topic when replying to an existing topic.
I would like to collect those messages that belong in the main topic to that main topic.
Hope that is clear.
I don't find a way to do that.
Tried Merge Topics, but it went nowhere.

Thanks,
Richard


Re: Importing Photos to our group #photos

 

Hello Bruce, thank you for your reply, however -

i've pressed the enter key and this is the sort of thing I mentioned without holding down the shift key

regards Peter


Re: Contact via the directory - access to notices query

 

On Wed, Feb 13, 2019 at 05:13 AM, Andy W wrote:
I wondered if that was a bug.? I'll raise it with support as you believe it is.
Yikes!? Definitely a bug.? I did some testing on a few of my groups (as a member) and found this to be true.? On most, only the Guidelines were in the list, but on a couple it included other, non-active Notices.? That drop down box shouldn't exist at all for non-moderators.

Duane
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