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Member sent me this, and I'm sorry, I'm not savvy enough to figure it out. ?I don't know what "office 365" is, I don't understand SPF or NDR and I've never used an iPad. ?Two things she has since told me, she's replying from an iPad, and if she types in [email protected]?it goes through, but I DON"T KNOW why she has to type it in. ?Seems to me mine is automatic. ?

Thanks for all responses thus far!!!



?rejected your message to the following email addresses:

psb b via Groups.Io (greecianhoney@...)
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is probably due to a problem or policy setting on the recipient's email system.

Check the error for information about the problem. The error might tell you what went wrong and how to fix it. For example, if it says the message was blocked due to a potential virus, try sending the message again without attachments.

For Email Admins
This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by modifying their message then it's likely that it's a problem that only the recipient's email admin can fix.

?

1. Check the error for information about the problem.?The error might tell you what went wrong and provide clues for how to fix it. For example, if it says the message was rejected due a Sender Policy Framework (SPF) issue then you'll have to work with your domain registrar to properly configure your SPF record.
   
2. Check the error for information about where the problem is happening.?For example, look for a domain name like. This tells you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.
   
3. If you can't fix the problem, contact the responsible party's email admin.?This could be the recipient's email admin, your smart host service admin, or someone similar. Provide them with the error code and error message from this non-delivery report (NDR) to help them troubleshoot the issue.

Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.

?gave this error:
Remote server returned an error -> 510 The group 'greecianhoney=' does not exist. You are subscribed to the following groups:?[email protected],?[email protected].?

We did some testing this morning.? Those that had RSVPed either Yes or Maybe received an email when the event was canceled.? On the Calendar, the event still exists, but was changed to a gray bar (instead of the red that was chosen when creating the event) and says "This event has been canceled." when hovered over and in the event description.

Duane
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On Fri, Jan 18, 2019 at 12:28 PM, Bruce Bowman wrote:

On Fri, Jan 18, 2019 at 10:46 AM, psb b wrote:

Not sure what the problem is but when I try to reply to messages lately
I get the undeliverable message. Anybody else having this problem?

Your subscriber is likely attempting to reply to locked topics. Ask about what message(s) she is attempting to reply to and check for any controlling hashtags.
?
Hope this helps,
Bruce
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The Undeliverable message should include a reason why the message was undeliverable. Ask the user what the reason was.

I just did a quick test of trying to reply to a locked topic using an Outlook live Hotmail account. The Undeliverable message clearly shows the problem.

groups.io gave this error:
Remote server returned an error -> 500 This topic has been locked by the moderators and can no longer be posted to.??


Gerald

Hi Duane,
Many thanks. I've given the go ahead again.
Martin

[mod note: Normally we ask that Thanks be sent to the individual instead of the group.? In this case, letting us know that the go ahead was given again makes it borderline.]

I looked all over my calendar and couldn't find a "cancel event" button anywhere. A search in beta turned up only this:??.?It seems that cancelling an event only notifies those who have RSVPed.?To actually remove an event, you have to delete it, and may have to provide separate notification via a post to the group.

Before posting to beta, I suggest checking with someone you know had previously RSVPed in the affirmative to see if they received the expected notification. If they did, what you're proposing is properly. If not, it's a bug that should be sent directly to support.

Although I do have a Premium group, we do not use the RSVP function. Perhaps others here who do can provide better advice.?

Hope this helps,
Bruce
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On Fri, Jan 18, 2019 at 10:46 AM, psb b wrote:

Not sure what the problem is but when I try to reply to messages lately
I get the undeliverable message. Anybody else having this problem?

Your subscriber is likely attempting to reply to locked topics. Ask about what message(s) she is attempting to reply to and check for any controlling hashtags.
?
Hope this helps,
Bruce
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On Fri, Jan 18, 2019 at 09:47 AM, Frank Greco wrote:

Can a member of a group decide they do not want any email from the main group but choose to get email from a subgroup?

Yes, each group and subgroup will allow individuals to select their delivery options for each.? You'll probably want to set the default options accordingly so new memers will start with these settings.? If they choose to do so, they can change them later.

Duane
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On Fri, Jan 18, 2019 at 09:47 AM, Amy wrote:

"cancel event" doesn't have any effect

I only found a short reference to the Cancel Event function.? It says that those who sent an RSVP ( only available on paid groups) as a Yes or Maybe should receive an email notification.? I don't see anything about it being removed from the Calendar though.? A suggestion to that effect, as well as notifying everyone or adding a notice to the topic, on the beta group might be appropriate.

Duane
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On Fri, Jan 18, 2019 at 09:46 AM, Martin Ridout wrote:

do I need to instigate the transfer process again or will it be picked up in due course?

I'd check the status page first.? If it shows nothing going on, I'd give the Go Ahead again.? I suspect this is what you'll need to do.

Duane
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Hi friends,

Actually, hitting the button "cancel event" doesn't have any effect.? The item remains, and no notifications are sent out.? Is my only option to delete the event from the calendar?

I instigated a transfer from Yahoo, had made '[email protected]' a moderator, and had clicked on 'Go ahead to transfer' just before the process was suspended. Nothing has happened since then.
Now than transfers are possible again, do I need to instigate the transfer process again or will it be picked up in due course?
Martin

I have a member who posted this:

Not sure what the problem is but when I try to reply to messages lately
I get the undeliverable message. Anybody else having this problem?

For 20 years she's used a hotmail address
And ever since we moved here, no one but she has had a problem.
She's not bouncing, her membership looks good, she can post a new message.

Any helps?

Hi Bob,

thanks for the update. I'll work through your steps so I can fully understand your process.? I started by exporting the beta table to a CSV. What happens there is that the single address field on the database gets split out into its sub-fields (address line 1, 2, City, Zip etc.) with a column for each.

I think your proposed improvements list looks good and if implemented would add some really useful features.? I would probably like to see a summary of a Google seach for a location at one side of the map. This frequently shows pictures and for places like cafes & restaurants (which is what my table will contain) opening hours and also a link for directions.

Regards
Andy

Ilene,

I own 6 IO Groups ... 1 group, none of my mail seems to be going to
the group.

Look in the group's Activity Log to see if there's an item there corresponding to your attempted posts.

My profile shows that there isn't any mail history.

That confirms that the messages haven't posted to the list.

Please let me know what could be causing this.

There are several possibilities:

o Posted to the wrong address (e.e. spelling error in the address you sent to).

o Rejected by your group.

o Still in your group's pending message queue (needs to be approved).

Shal


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Ok, one can right click on the list of topics, copy the link address.

You end up with a link address:
/g/GroupManagersForum/topic/permalink_to_topic/29189544?p=,,,50,0,0,0::recentpostdate%2Fsticky,,,50,2,0,29189544

Yuck.

But can edit it down to this:
/g/GroupManagersForum/topic//29189544

Convoluted.? Needs a "button"!

Frank,

But I'm concerned spammers will just create (huge numbers of) dummy
email addresses in an attempt to post.

Unless you set your group to allow non-subscribers to post the first hurdle for spammer would be joining your group. The bulk spammers won't bother, in my experience it is pretty rare to find one who will go to that trouble. Even on a large group with unrestricted membership.

If you do allow non-subscribers to post those messages are always put in the moderation queue, so at worst you'd have to reject them when they happen. I've a couple of groups set this way, the larger one has picked up a recurring spammer trying to sell a related service but so far that comes in only once or twice week, so no big deal to delete from the pending queue.

I'm about to create a discussion list (receive-only emails) for our
user group. I can set the moderation level to N approved posts before
a member can post unmoderated.

That's also a good way to thwart spammers, those few who bother to join your group.

Shal


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