Re: any way to shorten group name in email subject line? #email

On Wed, Nov 7, 2018 at 05:57 PM, Su wrote:

Our group owner created the group name as a big long descriptive name -- useful for people searching etc, but it makes the group name take up too much space. Some of our members using phones / smaller devices aren't able to see any of the actual topic -- just the group name at the front.

Go to Admin>Settings>Message Formatting>Subject Tag and change it to whatever you want.

For example, the Subject Tag for GroupManagersForum is [GMF].

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help

any way to shorten group name in email subject line? #email

#13193

Our group owner created the group name as a big long descriptive name -- useful for people searching etc, but it makes the group name take up too much space. Some of our members using phones / smaller devices aren't able to see any of the actual topic -- just the group name at the front.

I have thought of changing the group name. Is there any other option?

Thanks!

Re: what to do about group owners and abuse

#13192

Hey Marvin,

Let me toss in my 2? worth here . . .

With the problems you describe why not start up your own group covering the same or a similar topic?

That sounds like an easy way to be able to interact with folks of similar interests.

Just FWIW . . .

Paul M.
==

Re: what to do about group owners and abuse

#13191

On Wed, Nov 7, 2018 at 05:13 PM, Marvin Hunkin wrote:

Hi. well he banned me from all his groups, and yes did that via gmail. Might report him to gmail. But don’t want any more grief....etc...

Marvin, this thread sounds very much like the one you initiated back in May. If so, it's unfortunate, but the ultimate answer is unchanged -- find some other groups to participate in, and refrain from engaging this group owner that you cannot get along with.

Regards,
Bruce?
--
The system Help is your friend.??/static/help

what to do about group owners and abuse

Marvin Hunkin

#13190
Edited

Hi. well he banned me from all his groups, and yes did that via gmail. Might report him to gmail. But don’t want any more grief. Says he would then report me to my police in Australia.

[irrelevant image deleted]

Re: mail problems after transfer from Yahoo groups #post-transfer #yahoo

#13189

Thanks, Shal.

She didn't phrase that very well. In conversation with her, I was better able to understand what she was saying. Apparently, whenever she tried to send email from her Yahoo mail account -- NOT just to [email protected] -- she got that "unknown address" error.

That may not have been a kindness. That is, any content (files, photos, etc) she had uploaded to the Yahoo Group would have transferred over connected to her Yahoo Mail address; meaning that she would retain the ability to edit or delete them, as long as she logged in to Groups.io with the Yahoo Mail address
Her better move would have been to log in with the Yahoo Mail address, and in its Account page change its address to her new preferred address. I think that would change the ownership of her content to the new address.

Yes, that's what I wanted to do, but unfortunately, she had already subscribed with an alternate email, and then other stuff. Fortunately, I doubt that she will want to do that.

Interestingly, her ability to send email from her Yahoo mail addy returned as soon as I deleted her @yahoo subscription from our group. Bizarre.

We have other subscribers with yahoo email who have NOT experienced this problem, though.

Re: #cal-notice #cal-notice

#13188

On Wed, Nov 7, 2018 at 10:10 AM, Victoria wrote:

Is there a way to prevent the automatic appearance of #cal-notice on the home page every time a cal notice was generated?

If you are referring to the "Top Hashtags" display, I don't think there's any way to disable it. A "disable hashtags" group setting in the Message Policies section would be a good suggestion for beta.

Regards,
Bruce?
--
The system Help is your friend.??/static/help

Re: Missing footers

#13187

开云体育

Thanks everyone for your advice.? I've got sample emails, but am not sure how they would help...they really don't have a footer...

?

I suspect it's as you suspect...that's she's got a space problem (she just told me this morning that she was bouncing) or a spam problem (and, unfortunately, she doesn't really understand what her options are here.)???

?

Janet

?

Show quoted text

From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: Tuesday, November 6, 2018 4:55 PM
To: GMF
Subject: Re: [GMF] Missing footers

?

Janet,

?

I have a member who went through the automatic unsub process and clicked the link to get back into the group.? Since then, though, she's not getting many messages ...

?

Sounds like the behavior of a spam filter. She should check the webmail interface of her email service provider to see if more messages have been diverted to her Spam folder. If any are found there mark them as "Not Spam".

?

... and those that she is getting have no footer.?

?

Except that bit.

?

Even if someone in the group is sending direct messages to her (via the site) I think there is still a minimal footer.

?

Are these footer-less messages replies to something she posted? It is possible that your group is set to reply to? Group and Sender or that some members are using Reply All in their email interface. In either of those cases the reply direct to her would be without footers.

?

Shal

?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Bouncing problem #bouncedemails

#13186

If Groups.io rewrote all From addresses as if for DMARC, wouldn’t that ensure the same and a more reliable experience for all users?

Show quoted text

Ask Groups.io to implement an account feature whereby you can elect to 
have your From address rewritten (as if for DMARC) despite the lack of a 
published policy from your email service. This has been discussed before 
and it would help others with a similar problem.

Re: #cal-notice #cal-notice

#13185

开云体育

Duane,

I'm not sure what your question is, but I'll give some information that has helped me.

On each calendar event, at the bottom, there is a checkbox for "Send Notice To Group When Event Happens".? If you don't check that, no notice is sent.? Unfortunately, there's no way to disable notices, so if the person making the entry checks that box, a notice will be sent.? To avoid some of this, I've changed the hashtag #cal-notice to be moderated so that I can delete the message before it hits the group.? We don't normally use this tag since most of our events are many miles away and it would be too late to attend when it happens.? I'm also moderating the #cal-invite and #cal-reminder tags for 'safety'.
----
thanks for answering. We do not use the event function at all. I use the #cal-notices device to send regular texts to the group which before – in yahoo groups – would be documents in the files with the option to be sent to the group in regular intervals. Goups.io does not have this functionality like yahoo.groups did.

?

So the only way to send these regular notices is to have them sent out of the calender function, and yes, they must appear in the messages. It?s just cumbersome to always have to delete these notices from the cover page.

?

Victoria

Re: #cal-notice #cal-notice

#13184

I'm not sure what your question is, but I'll give some information that has helped me.

On each calendar event, at the bottom, there is a checkbox for "Send Notice To Group When Event Happens".? If you don't check that, no notice is sent.? Unfortunately, there's no way to disable notices, so if the person making the entry checks that box, a notice will be sent.? To avoid some of this, I've changed the hashtag #cal-notice to be moderated so that I can delete the message before it hits the group.? We don't normally use this tag since most of our events are many miles away and it would be too late to attend when it happens.? I'm also moderating the #cal-invite and #cal-reminder tags for 'safety'.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

#cal-notice #cal-notice

#13183

开云体育

Is there a way to prevent the automatic appearance of #cal-notice on the home page every time a cal notice was generated? I find it quite bothersome to have to check on the homepage regularly, then click and delete each notice individually. That the #cal-notice listing side does not refresh each time one of the notices is deleted but instead jumps to the messages side, makes it even more circumstantial.

Victoria

Re: How do you get messages in your group to reply to sender? #bug

#13182

Shal, Thank you! That made it so much easier to see what was set where and that solved the problem!!!

Re: Bouncing problem #bouncedemails

Panagiotis Georgopoulos

#13181

Hello Shal,

Many thanks for your response!
    
    > In reply to Yvette you wrote:
    > > If you mean going on the web page and send a message from there, i've
    > > tried that and it still doesn't arrive in my inbox (nor to other
    > > colleagues' inbox).
    >
    > You mean colleagues using the same email service? I was afraid of that.
    
Yes, colleagues within our company using the corporate emailing service (

    > Other options:
    >
    > Ask your email service to publish a DMARC policy of "reject". This would 
    > be a very draconian step, and I don't really recommend it, but it would 
    > cause Groups.io to automatically re-write your From address as being 
    > @groups.io, thus avoiding the problem.
    
I am afraid they wouldn't do that...and you are right this is a draconian measure.

   > Ask Groups.io to implement an account feature whereby you can elect to 
   > have your From address rewritten (as if for DMARC) despite the lack of a 
    > published policy from your email service. This has been discussed before 
    > and it would help others with a similar problem.
    > 
    
I did just that, many thanks.
Panos

Re: Group messages being blocked to @cox.net addresses

#13180

开云体育

It most likely is a problem with cox.net. I’m dealing with Cox right now over emails being delivered to me via Groups.io, that are arriving up to eight days later. A tech rep from Cox sees there is a problem, and they think it is on their end. They gave me work ticket number so I can check on their progress, but no answer back after two days.

?

Don

?

Show quoted text

From: [email protected] <[email protected]> On Behalf Of Bart Fried
Sent: Monday, October 29, 2018 2:35 PM
To: [email protected]
Subject: Re: [GMF] Group messages being blocked to @cox.net addresses

?

Our group is a recent migration from Yahoo! Three members use Cox.net as their ISP. One of them is active in the group and reported two days ago that he was unable to receive the login verification email in 'real time', ie. within the timeout period. They are showing up about 24 hours later. He needs to set his password and to be able to log into the site and set his profile, etc. Note that he is getting the regular emails, Just not the item that is a Noreply type of email.

This leads me to think that the problem is on Cox.net's side and that they are holding the email for anti-spam verification or similar. He tells me that they are uncooperative and telling him its the forum server's issue.

In any event, does anyone know if? there is a work-around where I can set a password for him, so he can have full access?

Thanks,

Bart

Re: what to do about group owners and abuse

#13179

Marvin,

Is there an easy way to get help for abuse.

If the abuse were done on-list you could flag the messages. The More menu under each message has a Report This Message item. That opens up a dialog which would allow you to send the report to Groups.io support.

And this person is doing it via my private e-mail. Have blocked him. So, what else to do.

That being the case you've done what is most likely to be effective.

If he's sending the message using Groups.io's Private Reply or direct message facility then you could report that to [email protected]. But if (as is likely) he's sending them from his email service then you'd have to contact that service to report the messages as violations of their terms of service.

If there's no compelling reason to remain a member of that group you should leave it. You'll never win a pissing contest with the group owner.

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

what to do about group owners and abuse

Marvin Hunkin

#13178

I have been getting abuse from a group owner. And using foul language and using and foul terms and denigrating me. Is there an easy way to get help for abuse. And this person is doing it via my private e-mail. Have blocked him. So, what else to do. This has been happening for a while.

[ad trimmed by moderator]

Re: mail problems after transfer from Yahoo groups #post-transfer #yahoo

#13177

Su,

A member now writes to say that her Yahoo email account (with which she was subscribed to the old Yahoo group and which was brought over to the new one here) suddenly stopped working for her to send email. She writes:
Since the transfer, I get an error message from the Yahoo server saying that my mail 
address cannot be found and has been rejected every time I try to send something. 

If she's signed in to that Yahoo Mail account it can't be unable to find "my mail address". She must mean some other address - perhaps the group posting address, or one of her other email addresses.

?

But I did get the .io mails on my yahoo account. I just couldn’t respond to them. 
So maybe incoming mail isn’t broken, just outgoing?

Ok, that's more along the lines I was thinking - it is the email address she's sending To that Yahoo is complaining about. The most likely thing is that she is misspelling the group's posting address.

I've sent a test message to her Yahoo email account to see if it does in fact receive incoming email.

You should already know the answer. That is, if her Yahoo Mail inbound were somehow disabled you should have promptly received a notice from your own email service telling you that delivery failed.

I've also asked the group owner to remove her yahoo email subscription since she has now subscribed with a different email addy.

That may not have been a kindness. That is, any content (files, photos, etc) she had uploaded to the Yahoo Group would have transferred over connected to her Yahoo Mail address; meaning that she would retain the ability to edit or delete them, as long as she logged in to Groups.io with the Yahoo Mail address.

Her better move would have been to log in with the Yahoo Mail address, and in its Account page change its address to her new preferred address. I think that would change the ownership of her content to the new address.

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Missing footers

#13176

Janet,

I have a member who went through the automatic unsub process and clicked the link to get back into the group.? Since then, though, she's not getting many messages ...

Sounds like the behavior of a spam filter. She should check the webmail interface of her email service provider to see if more messages have been diverted to her Spam folder. If any are found there mark them as "Not Spam".

... and those that she is getting have no footer.?

Except that bit.

Even if someone in the group is sending direct messages to her (via the site) I think there is still a minimal footer.

Are these footer-less messages replies to something she posted? It is possible that your group is set to reply to? Group and Sender or that some members are using Reply All in their email interface. In either of those cases the reply direct to her would be without footers.

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Missing footers

#13175

开云体育

Is it possible that she is subscribed as first message only? ?That doesn’t explain no footers though.?

Frances

Show quoted text

On Nov 6, 2018, at 4:00 PM, Janet Smith <desertminis@...> wrote:

Yes, she's getting occasional messages, but not getting all (she's been having to go to the group to read posts rather than receiving them through email).? She is set up to receive individual messages, not digests.? Our group is private, but messages aren't moderated.? Janet
?

--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.