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Date

Re: Managing main group

 

Spencer,

One problem we had with our yahoo groups is that all discussion
threads ended up one large group, and there was no good way to ignore
threads that you were not interested in.
As Duane and Toby mentioned, Groups.io has better tools for members to ignore uninteresting threads, or follow only certain threads. That's described in the Help page sections that Duane cited. This can often replace or reduce the need for the rigid partitioning available using the subgroups feature.

I want to setup the new groups.io group so that everyone is
automatically subscribed to an ANNOUNCEMENTS and a NEWSLETTER group,
There's no feature to have a member automatically subscribed to any subgroups.

What I would suggest is that you make the primary group contain both announcements and newsletters, since you want everyone to automatically start with those, and then use #newsletter and #announcement as hashtags to mark those kinds of messages. That will allow members to mute either if they no longer wish to receive that type.

but they are free to ignore all other groups such as GENERAL
DISCUSSION, EQUIPMENT, BUY-TRADE, etc.
You could make the primary group also the place for general discussion - that would be all topics not hashtagged as either #newsletter or #announcement - but that would only be advantageous if you think most (or nearly all) members would want to receive general discussion topics. As John said that's seems more typical of how Groups.io groups are run.

For the other categories of messages you can choose between rigidly separating them into a subgroup (Buy-Trade seems like it may be a good candidate for that) or marked by a hashtag. There are plus and minuses to either choice, and neither choice wholly eliminates the problem of members posting to the wrong subgroup or using the wrong hashtag (or failing to use the right one).

How can I keep everyone from posting to MAIN as a default? We will
have some subscribers who are only interested in seeing announcements
and the newsletter and won't care about anything else, ...
If only a small minority of subscribers have such a narrow desire you can put the onus on them to set up their subscription that way: they should use the advanced preferences to select Following Only and then follow only #newsletter and #announcement.

If you think that there will be more than a few who feel that way you could go ahead and make General Discussion a subgroup. Then in the primary group's Settings, Spam Control section, you can put a check in the "Announcement Group" box so that only moderators may post into the primary group, and it is used only for announcements and newsletters.

Shal


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Re: #UserName #username

 

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Thanks, Shal! That's good to know. I'll lay low and see what transpires.

Alex

On 15 Sep 2018 at 12:27, Shal Farley wrote:

> Alex,
>
>? > So if it's non-functional and not needed site wide, can it not be
>? > removed site-wide, or at least not generate reminders that the profile
>? > is not complete without it?
>
> Groups.io may be reluctant to remove it, as several site features have
> been suggested which would make use of it. Specifically the aspect of
> being a site-unique identifier for a user.
>
> I don't know though, where any of those features stand in relation to
> all of the other feature suggestions on the table.
>
> Shal
>
>
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Re: How can I add a Constant Contact list to groups.io?

 

Norm,

I tried adding my group catalinafleet@... ...
Do you mean [email protected]?

If so, that group does not appear to exist. Either it is unlisted or you've typo'd the group's posting address.

to catalinayachts.ccsend.com
So, are you trying to have messages posted to your CC list post also in your Groups.io list? If so you probably need to use an email integration for that, or allow non-subscribers to post to your Groups.io list.

That's because you'll likely be unable to confirm catalinayachts.ccsend.com's address as a subscriber to your Groups.io group (the address would need to receive and reply to a confirmation request email, which you may not be able to do in CC - I don't know).

Shal


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Re: #UserName #username

 

Alex,

So if it's non-functional and not needed site wide, can it not be
removed site-wide, or at least not generate reminders that the profile
is not complete without it?
Groups.io may be reluctant to remove it, as several site features have been suggested which would make use of it. Specifically the aspect of being a site-unique identifier for a user.

I don't know though, where any of those features stand in relation to all of the other feature suggestions on the table.

Shal


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Re: Reply to an email integration mail #bug #reply-to-group

 

thierry,

If I make a "reply all" to that mail I've receive, It fills the
recipients of that reply.
What does it put in the To (or CC) fields? You might expect it to be your non-subscriber address (the one that sent the message) plus the group's posting address.

But Reply All is one of those features which operates somewhat differently at different email interfaces.

And, It adds an mail address as recipient that ends with :
"groups.io@%!s". Obviously it"s an non valid email address.
Can you examine the header of the message you received? Of interest are the From, To, CC, List-Id, and Reply-To fields. Maybe also Sender, if there is one. These are the fields normally used, in some fashion, by an email interface's Reply and Reply All functions.

If that oddball address is in one of those fields, then we'd also want to look at the header fields of the message as you sent it (from your non-subscriber address). Your email interface for that address may let you see a copy of what it thinks it sent, but it would be better to send another message to the integration address, and this time CC yourself directly (at an address where you can examine the received message's header).

Comparing those two sets of fields (on the way in to Groups.io, and on the way out from it) will likely reveal the origin of the oddball address.

Shal


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Re: Transfer within subgroups

 

¸é±ð²Ô¨¦±ð,

In the past, our board would create a new group (on this site it would
be a new subgroup) every time one of the board members changed. This
seems cumbersome.
It does indeed.

We are about to have a change in board members. We would like to
either (1) transfer the messages in the current board subgroup into
the BoardArchive subgroup or (2) somehow make the messages in the
board subgroup, up to this date, viewable only by the board subgroup
moderator.
As you've surmised, neither is possible. There have been requests for (1) - the ability to transfer messages between subgroups and/or between the primary group and a subgroup - but I've no idea where Groups.io ranks that feature among all of the requests on the table.

We have a similar situation in my PTA group, where each spring we elect a new executive board for the following school year. So far no one has raised with me (in my role as list manager) any question about the current board members having access to the messages from prior terms. That is likely because I can't think of an instance where board members have discussed very sensitive or private matters within the list. To the extent such discussions have taken place they are usually in person, by phone, or (rarely) by direct (off-list) emails.

But even if we did discuss something like that onlist I think all of us assume that the elected board members have a "need to know" where concerns the history of the PTA unit. It is, for example, customary for each officer (especially secretary and historian) to turn over to their replacement their paper records and any other information considered part of the official records of the unit.

Undoubtedly there's a precise statement about this in our unit bylaws and/or the policy handbook of the CA PTA organization, but I've not had a reason to go look.

None of that necessarily applies to your situation, but it might be worth considering what the "need to know" situation is for your incoming board members. Maybe you don't need to, or even shouldn't, remove the prior board's considerations from their view.

in case any features have been added recently, or in case anyone has a
suggestion for a better way to go about this.
I don't know if it is better, but one feature you could use is the ability to export a copy of your board subgroup's messages -- in the Settings page, click over to the Export Group Data tab. Select the data you want, then export it. You could take that file (you'll be given a compressed archive) and upload it as a file in your Archive subgroup. Thus preserving your historical record.

Then someone could "thresh" the prior messages, keeping the "need to know" historical information while deleting any of the sensitive and/or private discussions which ought not be passed on to the next board. That might be a big chore the first time, but maybe going forward you can use hashtags or other means to identify the messages which should be removed at the end of the current term.

Shal


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Re: Files button inactive

 

On Sat, Sep 15, 2018 at 11:13 AM, Duane wrote:

If you're not seeing the Admin option, there are several possible reasons:
1. You're not a moderator/owner.
2. You're not logged in at all.
3. You're not logged in with your owner/moderator account.
Hello Marilyn,

I had something like you are describing happen to me early onright after I'd set up my own Gorups.io group . . . I suddenly one day no longer had any access to the Admin functions on that group.

What had happened is that I had logged in with my Owner account email and then got an unsubscribed message. Then when I went and logged back in that's when the Admin button went missing.

What it turned out to be was that I had logged back in to my own group using a different email ¨Cwhich I had used when I'd joined it (as a member). that alternate email was one I'd used to also join a completely different IO group¨C and so when I tried logging into my own group I inadvertently used the wrong email address.

That possibility was pointed out to me by one for the GMF members on here and when I finally checked that is exactly what I had done.

So then when I logged in again usng the correct email address for my own group, voil¨¤!¨C there was the Admin button and all my access was available to me again.

So your problem could likely be something so simple as that.

Cheers & Good Luck!

Paul M.
==


Re: Files button inactive

 

On Sat, Sep 15, 2018 at 12:54 PM, Marilyn McClain wrote:
I am logged in. I can see the 'Member' button on the other groups I belong to. I am the one who transferred the group from Yahoo. And it worked for a few months. Is there anyone out there that can look at the account and see what happened. I see no option for contacting the originator of iogroups.
Try checking your own user record to see if you inadvertently deactivated your group ownership. This may seem unlikely, but it has happened before.

You can contact groups.io support at support(at)groups(dot)io. Response times vary from immediate to never.

Good luck,
Bruce
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Re: People disappearing from group?

 

David,

Both claim not to have unsubscribed, and there is nothing in the
Activity log to show them unsubscribing.
There shouldn't be a circumstance where a member leaves or is removed from a group or subgroup without that action being logged in the group or subgroup. So that's something I'd report to [email protected]

But check carefully before doing so. Notably, the activity log search does not do partial matches (whereas Members list search does). Enter the former members' email addresses in full to be sure you find all activity log records for them.

I think there was a report not to long ago of an unlogged exit from a group, but IIRC that involved the member deleting their groups.io account - which wouldn't explain someone leaving the subgroup but not the primary group.

The one who disappeared from the subgroup sent a message as a test,
and it was delivered to the subgroup, but with a from address of
fred=mac.com @ xxxx.groups.io. In what circumstances is the address
rewritten like this? It may be a clue.
As Duane mentioned, that form of address modification is done with certain email services (you'll see it for yahoo.com and aol.com addresses too). It doesn't signify anything.

But... Did he/she send that test after being returned to the subgroup? Or does the subgroup allow non-subscriber posting (was the message held pending before posting)? Or... ???

Shal


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Transfer within subgroups

 

Hi all,

This spring and summer, we created our homeschool group, transferred the old group(s) from yahoo, and everything has been running great! ?Thank you again to all those who answered our early questions.

We have a private subgroup for use by our board of directors; sometimes the topics discussed there are of a sensitive or private nature. ?Members of our board periodically change. ?It is easy to remove a board member from the subgroup and thus they are not privy to any new, private issues being discussed. ?The challenge lies in the new member of the board having access to issues discussed before she became a board member. ?In the past, our board would create a new group (on this site it would be a new subgroup) every time one of the board members changed. ?This seems cumbersome.

We do not want to delete all messages prior to a new board member coming on, as some amount of organizational history (we¡¯ve been around for 20+ years) is necessary. ?When constructing and transferring to G.io, we created a BoardArchive subgroup to store the old board group files we transferred in from all the old yahoo and google groups, so fortunately, now all the archives are in one place (or almost all, we still have a couple more to transfer). ?This Archive subgroup only has the board president and VP as it¡¯s members.

We are about to have a change in board members. ?We would like to either (1) transfer the messages in the current board subgroup into the BoardArchive subgroup or (2) somehow make the messages in the board subgroup, up to this date, viewable only by the board subgroup moderator.

In searching through discussions on this forum, my sense is that neither option is currently possible, but I thought I¡¯d ask, in case any features have been added recently, or in case anyone has a suggestion for a better way to go about this.

Thank you in advance for your assistance!
¸é±ð²Ô¨¦±ð


Re: Files button inactive

 

On Sat, Sep 15, 2018 at 05:54 PM, Marilyn McClain wrote:
I am logged in. I can see the 'Member' button on the other groups I belong to.
Are you certain - as in absolutely certain - that you are logged in with your "Owner/Moderator" password and not using a different account that only gives you "member" status? The fact that you can see the "Member" button on other groups is neither here nor there - it is a function that is settable on a per group basis, not an "all groups" one.

If you look at your My Groups list is there is "blue badge" against the group with which you are having difficulty; if so what does it say? Does it tell you that you are an Owner or Moderator or not?

Similarly if you go to the group in question and look at the tabs down the left hand side, there should be a blue badge inside the Home tab saying Owner, or Moderator; if there isn't one then you aren't.

I hope you haven't made the cardinal error of not having other moderators or (better still) co - owners. If you do have other moderators have you been in touch with them as per my earlier suggestion?

Chris


Re: Files button inactive

Marilyn McClain
 

I am logged in. I can see the 'Member' button on the other groups I belong to. I am the one who transferred the group from Yahoo. And it worked for a few months. Is there anyone out there that can look at the account and see what happened. I see no option for contacting the originator of iogroups.

On Saturday, September 15, 2018, 10:13:21 AM CDT, Duane <txpigeon@...> wrote:


On Sat, Sep 15, 2018 at 10:03 AM, Marilyn McClain wrote:
There is NO 'Member' listing in the left side bar. No 'Admin'
The 'Member' display can be enabled or disabled by using the Settings submenu of the Admin menu, in the Privacy section.

If you're not seeing the Admin option, there are several possible reasons:
1. You're not a moderator/owner.
2. You're not logged in at all.
3. You're not logged in with your owner/moderator account.

You really need to let us know what you've looked at, whether you've 'talked' to the other owners/moderators of the group, and all the other things that have been mentioned.
?
Duane
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Re: People disappearing from group?

 

Email addresses are rewritten to make them compatible with services that use DMARC.

Since the archives of this group are public, email addresses included in posts are fig-leafed to prevent some problems.? If you need to include one, it's best to use a dummy address, then replace the @ with [at] so the details are available.

Duane
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Re: Files button inactive

 

On Sat, Sep 15, 2018 at 10:03 AM, Marilyn McClain wrote:
There is NO 'Member' listing in the left side bar. No 'Admin'
The 'Member' display can be enabled or disabled by using the Settings submenu of the Admin menu, in the Privacy section.

If you're not seeing the Admin option, there are several possible reasons:
1. You're not a moderator/owner.
2. You're not logged in at all.
3. You're not logged in with your owner/moderator account.

You really need to let us know what you've looked at, whether you've 'talked' to the other owners/moderators of the group, and all the other things that have been mentioned.
?
Duane
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Re: Files button inactive

Marilyn McClain
 

That is the point. There is NO 'Member' listing in the left side bar. No 'Admin'...The 'Member' is in all my other groups but not this one.

On Wednesday, September 12, 2018, 4:22:24 AM CDT, Chris Jones via Groups.Io <chrisjones12@...> wrote:


On Tue, Sep 11, 2018 at 11:12 PM, Marilyn McClain wrote:
I a totally disgusted with trying to get this issue solved. It has been months since I reported it. How do I reach the support for io groups, not this forum that does absolutely no good. I am moving my group back to Yahoo if I don't hear something in a week.
Our account worked when first transferred and then the 'Member' side button disappeared and the file button went inactive. Please fix this or we are gone!
I greatly doubt if any of the other members of this forum took all that kindly to what amounted to a misdirected rant. As Shal subsequently stated "Reported it where? If only to GMF then you're barking up the wrong tree. GMF is a user-to-user community."

"Please fix this?" In all probability the problem lies with with something that either you or your Group Owner or another group moderator has done; have you by any chance discussed it with them, and if not why not?

Both of the symptoms you mentioned may well be functions of Settings within your group; go to the Settings tab (a subset of Admin) and scroll down to Privacy - Member Directory; check what it is set to and change as necessary.

Then scroll down further to Features, and within that Files - Permissions; check what it is set to and change as required.

FWIW you mentioned "It has been months since I reported it". You only joined this group about 6 weeks ago and while your two previous posts were answered there was no feedback from you whatsoever. As Shal asked... Reported it where?

Please report back with what you found when checking the Settings suggested above.

Chris


Re: People disappearing from group?

 

Curiously, normal messages sent to the group arrive with the From: address set to the sender's e-mail, eg, fred@...

The one who disappeared from the subgroup sent a message as a test, and it was delivered to the subgroup, but with a from address of fred@.... In what circumstances is the address rewritten like this? It may be a clue.


Re: #UserName #username

 

Hi Alex,

This sounds like a suggestion you should make in Beta ([email protected]). Usually Mark (Owner/Developer of Groups.io) will reply and/or add this to the TODO list. Make sure you add the Hashtag #suggestion to the subject line, to get his attention.

RegardsJohn Russell


Re: Managing main group

 

Hi Spencer,

You could make the Main group an Announcement Only group, by changing the settings so that only moderators can post and these posts are not moderated. The subgroups can be set as you like (Announcement Only for Newsletters, perhaps) or the more normal settings for a discussion sub-group. The members will soon find they cannot post to the Main (Default) group. The Main group can be used for any communication that needs to go to everyone. You would have to switch off the No Email delivery option at the Main group level for this to work, so all members would receive these general communications (from the moderators) via email.

Another way to achieve this is to make the Main group your Discussion group and do not have a General Discussion sub-group. Then you can setup each of the sub-groups as Announcement Only (e.g. Newsletters) or as a Discussion type group. This is how you normally use Groups.io, as you want every member to be in the General Discussion sub-group. This would be my preferred setup, otherwise you are going against the design of Groups.io, where everyone must join the Main group? before joining a sub-group, and the sub groups are for special interests, with subsets of the membership. If you do have some special requirement that means not everyone wants to be in the General Discussion group, then make it a sub-group and follow the recommendation in my first paragraph.

Regards
John Russell


People disappearing from group?

 

I sent a message out to a subgroup a little while ago, and two people did not get it. When I looked, one seems to have disappeared from the subgroup, while the other had disappeared from the main group, and therefore the subgroup I suppose.

Both claim not to have unsubscribed, and there is nothing in the Activity log to show them unsubscribing. Both of them have successfuly sent messages to the subgroup on 24 August.

Is it possible that they have somehow unsubscribed and the Activity log does not report unsubscribes? Otherwise I am stumped!


Re: Help with Weird HTML Language from my iPhone/iPad Created URL in my Sig Line

 

Frances, my sig line is as you see, below.? This is how it should display on Groups.io.? I'm replying from laptop.? I am able to create a URL in my sig line with my email program.? However, with my iPhone, or my iPad, in order to create a URL that has text assigned to a web page, I have to use an after market program.? I used Cult of Mac to do that years ago.? It's been in my signature on both my iPhone and my iPad for several years.? For some inexplicable reason in the last couple of days, if I reply to a Groups.io email from my iPhone/iPad, and reply from my email program, Groups.io is displaying all the HTML.? It is only happening when I reply to a Groups.io email.? It isn't happening that I can tell, when I reply to anyone else from my iPhone or iPad.? So, that leads me to believe that Groups.io is displaying the HTML behind my sig line for some reason, all of a sudden.?? I'm not "entering it".? It is part of my email signature I've set up on both my iPhone and my iPad.? So, it "comes along with" when I reply to a groups.io email using my email program, from my iPhone or iPad.?

Patty Sliney



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