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I wonder whether you have set permissions on your groups.io home so that only the owners and ?moderators can see the Member Directory. This may not be the problem, but you could try.

Also you can stop members from downloading the group data archive. That's one of the options too.

Frances

Hi Shal thank you so much for your help.?
I have kept the mail that came through and on checking with my co owner they were going to the group but she's removed them already.?
This is the from field from one of the ones using my address;[email protected]; on behalf of; Gilly Gmail [gilly.pidler@...]? which fully appears to be my address, and the To field is;?[email protected]

They are definitely not in my sent folder on the Gmail webpage though, I use Outlook standalone full software for mail.?
The messages are definitely going to the group as I had some very shocked members this morning that know I would never say things like that.?

As I said I've changed my IO password and asked all members to do the same, so I'm hoping the group itself will be safe (as in no one can do anything to the actual group), and put myself and 2 members on moderation to see if that stops them coming to group.?
Is there anything else that I can do or need to do please and does this kind of childish/rude/nasty thing tend to fizzle out when they get bored??

Are you planning to manually invite them to the group? If so, you enter their name and email on the invite screen as needed.

Joe Smith <jsmith@...>

This would enter their name in the system on acceptance.

Correct

If the email in a subscription request, it gets the name off the email

If there is a name on the email address
and if that is their name, rather than a ‘user name’, ‘handle’, or ‘nickname’.

and if they sign up on the web, its from their profile.

If they do
and if they enter their name, rather than a ‘user name’, ‘handle’, or ‘nickname’.

Can you explain your form and how it will tie to the group?

The form would require for name as well as email address
Upon acceptance (if group is restricted) the system would enter the name as it does when entered in an invitation,
(and would ‘tie to the group’ in the same manner).

Gilly,

Most of it is childish filth but it's not on and the weird thing is I
can't see any of the said mails in my Gmail sent folder or on the
group messages page.

Sounds like a spammer or malcontent collected addresses from your group and is sending this stuff directly to members (not via the group). But you should check the Message Activity tab of your group's Activity page just to be sure.

That the messages do not appear in your Gmail sent folder implies one of two things: 1) they were smart enough to delete them after sending; 2) they were not using your Gmail account to send the messages.

For case (2) there are two types of spoofing out there. The more prevalent these days is spoofing of the "display name" portion of the From field only. This is very easy to do, and most recipients don't think to check the actual address, which chances are isn't yours. Spoofing the actual email address in the From is only slightly more difficult, but it makes the message far more likely to be caught and either discarded or diverted to junk by the receiving email service.

Anyone else had issues like this and is there anything else I can do
to protect my group.

A list I'm on (mailman, not Groups.io or Y!Groups) has been plagued by something similar sounding. A scammer apparently joined the list and collected the email address of anyone who posted. Then the scammer would send to that person messages of the "want a hot date tonight" variety. Some of them very NSFW (nude pictures), which upset the members who were in fact (like me) receiving the list messages at work.

This has really upset me, I was a Yahoo group owner for many years and
have never had to deal with anything like this and I do not want my
members dealing with this.

Unfortunately things like this tend to be intractable - once the email addresses are known anyone can send to them. You may have been lucky in your Yahoo Group, I've been a member of a few that have had this type of thing crop up from time to time.

Shal


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Barbara,

I joined groups.io in order to transfer everything from my Yahoo group
in April this year. I have made groups.io a member of the Yahoo group
but so far nothing has happened.

It doesn't take months and months. Check the In Process page for your transfer to see if there's any status message in a box at the top. Instructions here:
/g/GroupManagersForum/message/8352

See also our collection of notes about the transfer process here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

EXCEPT that I have one new member here at groups.io who has been able
to join without my vetting them for membership.

In the Spam Control section of your group's Settings page, see if the "Restricted Membership" box is checked. If not, people may join freely.

If that box is checked have a look at the group's Activity page for any entries related to that member. Enter the full email address of the member into the search box and click the blue Search button if that will help you find them. That should tell you something about how the member joined.

Shal


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Hi, as of yesterday afternoon around 3.13 when I wasn't even online my Gmail address that I'm group owner and member here with has apparently been sending malicious e-mails that have been upsetting my RA group members, understandably so. Most of it is childish filth but it's not on and the weird thing is I can't see any of the said mails in my Gmail sent folder or on the group messages page. Also today at some point one of my other members appears to have been targeted and their email is being used to fend filth.?
I've so far changed my Gmail password of course and added another layer of security there, changed my IO password and suggested strongly that all group members do the same asap. I've also put myself and other said member plus one other new girl on moderation to see if I can filter it out that way.?
Anyone else had issues like this and is there anything else I can do to protect my group. This has really upset me, I was a Yahoo group owner for many years and have never had to deal with anything like this and I do not want my members dealing with this. Any advice please??

Sorry I didn't manage to complete the original message before Thanking everyone and signing off,

Thank you,?

Barbara

Hello,

I joined groups.io in order to transfer everything from my Yahoo group to groups.io in one fell sweep bringing everyone and everything with me in April this year. I have made groups.io a member of the Yahoo group but so far nothing has happened.

EXCEPT that I have one new member here at groups.io who has been able to join without my vetting them for membership. I assumed that everything I was able to do as moderator/owner I'd still be able to do with groups.io. This person is not already a member of our Yahoo Group.

Yes, that's it. I have two active email accounts in my Outlook setup. Now that I know what to look for, I should be able to fix it. Thank you so much.

Hello, yes you will have to join the group first before posting.
Joseph Hudson

Email
jhud7789@...
I device support

On Aug 8, 2018, at 7:34 AM, Sandra Pickens-Gmail <sandra.pickens@...> wrote:

Shal- Correct I am using the form code from the promote page. It only captures the email address, then when the person receives the email all they do is confirm the email, so you get a member added with no name? I will send a suggestion box. Do I need to join that group first? --Sandra

[mod note: Sandra has joined and posted at beta.
excessive sig and excess quote trimmed by moderator]

On Thu, Aug 9, 2018 at 02:27 AM, <maureenthomasdesigns@...> wrote:

The second message appeared to have an attachment even though the second sender didn't include one.? A paperclip was next to the second message and there is a blank image in our photo section of "emailed photos" that is related to the second post.

Did this second person use Windows 10 Mail as their mail client? One annoying aspect of W10 Mail is that it embeds a small, 150-byte PNG file as an reply separator (horizontal rule), which subsequently proliferate in the Emailed Photos folder.

Briuce?
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Hi Shal,

Yesterday was Day 1 for this group (moved from Yahoo! Groups).? Two members attempted to use the paperclip icon to attach a photo to their post while in the site, but they either weren't getting confirmation or they thought they successfully attached the photos that were subsequently missing from the message.? I confirmed that they were not trying to drag a photo directly into the text box.? Both were able to attach a photo via email using the paperclip.? Both are able to attach a photo today while sending a message from the website.? I can only figure that there was a temporary glitch in the program or that they perhaps weren't waiting long enough for the attachment to register.? I know that the file name should display when properly attached before hitting the "reply" button.

The other weird thing that happened was that a member replied to a message that another member had posted with a photo.? The second message appeared to have an attachment even though the second sender didn't include one.? A paperclip was next to the second message and there is a blank image in our photo section of "emailed photos" that is related to the second post.

I'm going to chalk these up to a temporary glitch in the program and/or the learning curve for members to become familiar with the new site.? I greatly appreciate that you took the time to try to troubleshoot.? Thanks!!!

Maureen?

John,

But as I ponder this I wonder if I should create a sub-group of the
main steering committee group or something.

In my PTA group I have a subgroup for the PTA board members. The primary group consists of all members of the PTA unit (those who provided their email address to be put on the list, that is). Since board members must be elected from the general membership this maps well to the primary and subgroup structure of Groups.io.

Since board subgroup members are perforce members of the primary group they get all the messages sent to the general membership. But I've configured the settings of the board subgroup so that general members cannot access its stored messages or other resources (and of course they do not receive its messages).

Shal


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Anita,

To get it to show up if you are using gmail.......
In incredimail. ....Tools, Accounts, Mail Accounts, Properties.
Under Servers....Incoming Mail Server..Under Username add Recent:
Example: Recent:DirtySally
Everthing else stays the same

I was given those instructions back when I still used POP and never did get it (or any other "trick") to cause Gmail to put my own messages (returned from Y!Groups or other list services) in my Inbox.

Also I put gmail in my yahoo mail to be forwarded there and then I see
all of my gmail letters I send.

Cheating (sending from one address and receiving in another) does work, as does posting from the list's web interface instead of by email. But to me such convolutions are more trouble than they're worth - simpler to avoid using Gmail with mailing lists (except Groups.io, which can sidestep that Gmail "feature").

Shal


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Gary,

When I am the OP on a message, Gmail doesn't show it in my message
thread until someone replies to it.

When I reply, via Gmail, to a message in an established thread, Gmail
shows my reply message (also in the Sent folder) as part of the
thread.

Understood.

I normally use Gmail with Conversation mode turned off, because I can't make heads or tails of things that way. So for me Gmail doesn't show me my own message in either case (new or reply), unless I check the "I always want copies of my own messages" box in my account. Then it shows each to me, once.

Hence my thought that perhaps you have done something to modify Gmail's default behavior, such as have a filter for group messages. But that was probably a mistake: being in conversation mode is likely the reason you
see your sent as well as returned messages. (And drafts too).

Seeing only replies is probably still related to the change in the subject
line: a reply as sent has the group marker in it, whereas a new topic does not - yet (until it returns from the group).

If that's not it I'm out of guesses.

Shal
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Frank,

No, it's strange. I've been active in this group for some six months
and have sent at least a hundred emails. ... But this week, some of my
emails hand up needing moderator approval. But some don't hang up. It
makes no sense.

There are a couple of possibilities I can think of:

First: a topic (or hashtag) may be set to require moderation. If you post to such a topic your message will require moderation even though yours normally do not.

Second: maybe you have two subscriptions, and the one requires moderation. Or maybe your group allows non-subscribers to post (and those are always moderated) and sometimes you posted with an address that isn't subscribed.

Have a look at the bottom of one of the messages that got hung up, see if the email address shown in the footer matches those of the messages that did not require approval.

If you can't readily find one of those messages (didn't keep them in your email) have a look in the group's Activity log. Click on the Message Activity tab, select "Moderated message" in the Actions list, and click the blue Search button. Read through the results looking for a message of yours that required approval, and see if the email address there gives you a clue.

Shal


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Since there's a Members/Bouncing category that shows all hard and soft bouncing members to owners and moderators of certain permissios, it's easy to set up a process where one of? your moderators/owners periodically selects a group or the entire Bouncing Members list and either

• sends them a common message using the activity button at the bottom of the page.
• attempts to clear the bounce using Activity/Send Bounce Probe

I really don't see what's so hard to do about that.
We keep a separate management group (not a subgroup) and use a calendar entry to tell the responsible person to perform the action.

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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?