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Date

Re: Help items for general use

 

I like bold and I like the title you picked.

It makes sense; its a familiar phrase that you often see when you buy a new piece of hardware (If you actually look at the documentation).

Bob Bellizzi


Re: Help items for general use

 

Bob,

I think I owe you a bit of apology. I had not thought this idea out
very much but felt it had to be verbalized since I haven't found any
real help for members who have not yet gone online to use groups.io.
Not a problem. That lack has been nagging at me as well, but I've suffered a round tuit deficit. Most of my volunteer time for the next few weeks will be soaked up by my PTA activities; school registration is when we sign up the bulk of our members and so it will be a few intense days at the high school for me.

Possibly a subgroup might be a good idea but i think you would also have
to have a division in the Wiki as Frances suggested it prepare for
future easy identification of possible member help information that we
might convince Mark to include in his zendesk stuff.
I'm open to suggestion on the sub-group idea.

Some advantages are that it could have a members-only archive (GMF main's is public) and be less formal and less moderated than the main group. That would also spare the main group members from a bunch of details that might bore anyone that isn't working on the pages.

I've acted on the idea of having a newbie section in the wiki home page. Next will be to put some content in it.

BTW I have told Mark of this.
Cool. It never hurts to have friends in high places ;-)

He's actually seen GMF's wiki before, in the context of the subgroup discussion in beta@.
/g/beta/message/7105

Shal


Re: Help items for general use

 

Bob,

Nothing for the poor newbie. I agree that a specific top level pair of
Member and Group Owner/Moderator would give all of us what a good
forking point.
I've added a new (aspirtional) header to GMF's wiki, So now we have:
Quick-Start Guide
Advice to Group Members (maybe this needs a more compelling title?)
Best Practices for Group Management

I also did a bit of touch-up reformatting, and put the h1 style on the section headers. H1 seems a bit bold, but it is the right place to start for the later addition of a table of contents, should we ever have enough content there to need one. See if that seems like an appropriate division to you.

As I mentioned in my earlier reply, GMF's wiki is public-readable so anyone might find it and read it. Or feel free to give newbies a link to it:
/g/GroupManagersForum/wiki

I would be glad to provide both procedures as add in text here to
individual messages. That way anyone who wishes could try them out with
only simple modification.
Awesome! Thanks.

Shal


Re: Help items for general use

 

Janice,

I would be interested in participating but not being in charge.
As a GMF member you can contribute content to the wiki.

The existing pages could always use proofreading and updating, or use the New Page button to start a new topic. When you think the topic is ready to be "published" you can add a link to it on the wiki home page, or ask me to do that for you. Meanwhile, you can get back to your page through the "Pages" drop-list.

I really think a detailed Help option is very much needed.
Me too.

Even Mark agrees, which is part of why he added a link to GMF from the beta@ home page.

Shal


Re: Help items for general use

 

Hi Bob,

> Sticking the aides in an internal Wiki is
> less effective than making them
> available on the Help
> thingy.because that's the only place
> available to them until they actually get
> online.

Actually, GMF's wiki is publicly visible, so moderators can freely pass out links to relevant pages to people who haven't joined yet nor logged in.

Shal


Re: Help items for general use

 

Shal,

I think I owe you a bit of apology. ?I had not thought this idea out very much but felt it had to be verbalized since I haven't found any real help for members who have not yet gone online to use groups.io.

Possibly a subgroup might be a good idea but i think you would also have to have a division in the Wiki as Frances suggested it prepare for future easy identification of possible member help information that we might convince Mark to include in his zendesk stuff.

BTW I have told Mark of this.


Re: Help items for general use

 

Thanks for the idea Frances. ?But a cursory look at the TOC in the Wiki indicates all of the info is currently for current and new group owners/moderators.

Nothing for the poor newbie. ?I agree that a specific top level pair of Member and Group Owner/Moderator would give all of us what a good forking point.

I personally like member rather than participant which smells a bit offstandish and powerless. ?Member seems to imply more gravitas to me.

I would be glad to provide both procedures as add in text here to individual messages. ?That way anyone who wishes could try them out with only simple modification.

Bob


Re: Help items for general use

 

I am aware of your work here and at someplace we used to be; was it called "soontobeverzonmaybe"? I think it's too soon to consider starting a sub group. ?I just floated it here after a short conversation with Mark and actually writing two very short procedures for our members who either are newbies or members of our group at yahoo which is essentially the same thing.

Sticking the aides in an internal Wiki is less effective than making them available on the groups.io Help thingy.because that's the only place available to them until they actually get online. ?I guess it would be ok to use the Wiki here to propose, review, stage and offer them to Mark.

But we would first need consensus from some group managers that they are needed and at lease some would try them out on their groups.

Bob


Re: Help items for general use

 

Bob,

Would anyone be interested in forming a special interest group that
could work on some of these items based on our experience? Possibly
generate some useful help items for Mark?
I've been promoting GMF's wiki as a gathering place for such information: both information for moderators, and information for moderators to share with their members.

And discussion about the content of such would be on topic here, for the most part. If people want a more focused special interest group, I'd be happy to make a subgroup in GMF for the purpose.

I've been short of round tuits lately, but let me know if there's anything I can do to help advance this cause.

Shal


Re: Help items for general use

 

Hi

I am interested in theory, but will be busy for the next few weeks.?

I looked at the Help available from the Groups.io home page and it is more aimed at those wanting to start a group rather than participants. A modest proposal - start by looking at the content already there and separate it into something like GroupManager and Participant. It is possible that as a start, Mark would be willing to put in this breakdown.?

Frances


Re: Help items for general use

Janice B
 

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I would be interested in participating but not being in charge.? I really think a detailed Help option is very much needed.

?

Janice B

AZ

?

?

From: [email protected] [mailto:[email protected]] On Behalf Of Bob Bellizzi
Sent: Thursday, July 21, 2016 10:25 AM
To: [email protected]
Subject: [GMF] Help items for general use

?

While it's really great that we each have a Wiki for each of our groups, I've come to the conclusion that the newbie to groups.io really has little in the way of how to take advantage of one of the primary advantages I see to groups.io; the ability to 'get' to the group via browser without requiring a specific domain email address as Yahoo did. ?This is truly an open environment.

But it isn't clear to the transferee from Yahoo or the newbie with little group-type experience how to get started and the Help menu isn't much help even if you get online. ?Mark is handling every aspect of groups.io both as super admin and as a business owner and likely hasn't had free time to build some little help notes for things like getting on line the first time; replying to a message online, creating a new message online and even when not to use reply. ?If Mark had time I think help would have included things like this.

I'm also very sure that we, as owners and moderators, have also experienced the lack of time but have built these things, "lo, these many times" but for all of our duplication they are not available to the newbie and first time onliner.

Would anyone be interested in forming a special interest group that could work on some of these items based on our experience? ?Possibly generate some useful help items for Mark?

Bob Bellizzi, Fuchs Friends, online support group for The Corneal Dystrophy Foundation


Help items for general use

 

While it's really great that we each have a Wiki for each of our groups, I've come to the conclusion that the newbie to groups.io really has little in the way of how to take advantage of one of the primary advantages I see to groups.io; the ability to 'get' to the group via browser without requiring a specific domain email address as Yahoo did. ?This is truly an open environment.

But it isn't clear to the transferee from Yahoo or the newbie with little group-type experience how to get started and the Help menu isn't much help even if you get online. ?Mark is handling every aspect of groups.io both as super admin and as a business owner and likely hasn't had free time to build some little help notes for things like getting on line the first time; replying to a message online, creating a new message online and even when not to use reply. ?If Mark had time I think help would have included things like this.

I'm also very sure that we, as owners and moderators, have also experienced the lack of time but have built these things, "lo, these many times" but for all of our duplication they are not available to the newbie and first time onliner.

Would anyone be interested in forming a special interest group that could work on some of these items based on our experience? ?Possibly generate some useful help items for Mark?

Bob Bellizzi, Fuchs Friends, online support group for The Corneal Dystrophy Foundation


Re: New to the group.

 

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Welcome, Jill. I'm glad you made the transition okay. I think you'll find this is a much?more useful group to start with. We hope you find it suitable.
Dano
?

----- Original Message -----

Jill,

> Thank you for your replies. I have joined the Beta group David (as you
> suggested) but someone else had previously advised against it due to it
> possibly being confusing if you are not of that ilk. I'm not and have
> found the messages so far way beyond me, so I will switch to no email
> from that group and ask any further basic questions here. Is that okay?

It is more than ok, it is recommended - by owner of the beta list as well as myself (owner of this list).

Shal


Re: How to add a ToC to your wiki pages

 

LeeAnne,

Yes making those 0.0 things was the numbers level (did not understand
what that was - thought it might be a limit on how many "topics" you
could have)
As I think you've discovered, it sets the nesting depth for the TOC; from h1 down to the number you set. I normally use 1 or 2, I haven't had a document large enough for 3 or more to make sense.

I do remember seeing it in the past and just NOW found the crazy thing!
Heh, yes. I see you've put a yellow highlight on the "magic wand" that is the style tool.

Why are snips suddenly fuzzy? The same snip pasted in an email message
was clear and sharp.
Images pasted inline in a message body are automatically resized if they are taller or wider than 640 pixels. Images attached as files may be resized, according to a group setting.

Shal


Re: New to the group.

 

Jill,

Thank you for your replies. I have joined the Beta group David (as you
suggested) but someone else had previously advised against it due to it
possibly being confusing if you are not of that ilk. I'm not and have
found the messages so far way beyond me, so I will switch to no email
from that group and ask any further basic questions here. Is that okay?
It is more than ok, it is recommended - by owner of the beta list as well as myself (owner of this list).

Shal


Re: How to add a ToC to your wiki pages

J_Olivia Catlady
 
Edited

Lee Anne,

I gave up on the TOC ages ago. I'm not calling it fully functional yet.

On Sun, Jul 17, 2016 at 5:57 AM, LeeAnne Bloye <ecir.archives@...> wrote:
?Yes making those 0.0 things was the numbers level (did not understand what that was - thought it might be a limit on how many "topics" you could have)

However I could absolutely not find style anywhere in the list of tools.? So I just copied your text from the example and typed over it. ? I do remember seeing it in the past and just NOW found the crazy thing! ?(okay maybe I'm the crazy thing)


--
-LeeAnne

?Archivist

[Excess quote trimmed by moderator]


Re: New to the group.

 

Thank you for your replies. I have joined the Beta group David (as you suggested) but someone else had previously advised against it due to it possibly being confusing if you are not of that ilk. I'm not and have found the messages so far way beyond me, so I will switch to no email from that group and ask any further basic questions here. Is that okay? I'm new to all this so if I'm asking in the wrong groups - please feel free to tell me!

Best wishes,

Jill

Sent from my iPad

On 16 Jul 2016, at 21:48, David P. Dillard wrote:

Yahoo forces Group users for full participation in their Groups to have an Yahoo email account or Yahoo Group users will have problems. This is because email is a major Yahoo service and a way to get eyes to their advertising. To date, unless I have missed something, and I am certain I have not, Mark Fletcher is just running a Group service that is to date free and Groups.IO does not offer or outsource its email service. It simply does not have any email service and permits the use of any email server with lists on Groups.IO. You will also never find a Groups service in which the owner pays so much attention and communicates personally and on Beta and GroupManagers to solve the needs of his users. If you join and participate in Beta as I indicated to you privately earlier, you will learn a lot more about Groups.IO features, services and problemss as Beta is a very active group. I also think you would be hard pressed to find group owners who share as much information, ideas and wishes for service improvements as you will find here. If something is not working for you, you can speak up on one of these groups or to Mark in person and there is a good chance it will be changed, if it meets the needs of others as well or does not harm them and is within the realm of possibility. By the way did you find anything in the Google search link for Groups.IO that helped with instructions on how to use this service?

Everyone have a great weekend.

Sincerely,
David Dillard
Temple University
(215) 204 - 4584
jwne@...
[Excess quote trimmed by moderator]


Re: How to add a ToC to your wiki pages

 

On Sat, Jul 16, 2016 at 05:56 pm, Shal Farley wrote:
Did you perhaps make those paragraphs h4 style, and not have any h1, h2 or h3? I can reproduce your results that way, as long as I also set the number of levels up to 4.

?Yes making those 0.0 things was the numbers level (did not understand what that was - thought it might be a limit on how many "topics" you could have)

However I could absolutely not find style anywhere in the list of tools. ?So I just copied your text from the example and typed over it. ? I do remember seeing it in the past and just NOW found the crazy thing! ?(okay maybe I'm the crazy thing)



Okay now here is another question!

Why are snips suddenly fuzzy? The same snip pasted?in an email message was clear and sharp.?


--
-LeeAnne

?Archivist


Re: How to add a ToC to your wiki pages

 

Okay I've figured it out. ?Just didn't understand what all the numbers were for when adding the Toc. ?Choose 1 and you get proper numbers, choose more and you get the 0.0.0.stuff -?


--
-LeeAnne

?Archivist


Re: How to add a ToC to your wiki pages

 

LeeAnne,

I tried to follow your directions for putting a ToC in a wiki page.
Things didn't work so well: ...
Interesting.

Did you perhaps make those paragraphs h4 style, and not have any h1, h2 or h3? I can reproduce your results that way, as long as I also set the number of levels up to 4.

Any ideas what I need to do?
Start at h1 style and descend from there?

I know it looks huge, but that's what the TOC mechanism uses. Unfortunately the style selection in Groups.io's wiki is rather limited. I've just learned to live with it.

A blatently missing piece is the photo insert toolbar button. Mark knows, but hasn't gotten the round tuit yet. You can use the code view tool to insert <img> tags that reference images hosted within the group or externally, but that's rather wonkish.

Shal