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Bob,

I think I owe you a bit of apology. I had not thought this idea out
very much but felt it had to be verbalized since I haven't found any
real help for members who have not yet gone online to use groups.io.

Not a problem. That lack has been nagging at me as well, but I've suffered a round tuit deficit. Most of my volunteer time for the next few weeks will be soaked up by my PTA activities; school registration is when we sign up the bulk of our members and so it will be a few intense days at the high school for me.

Possibly a subgroup might be a good idea but i think you would also have
to have a division in the Wiki as Frances suggested it prepare for
future easy identification of possible member help information that we
might convince Mark to include in his zendesk stuff.

I'm open to suggestion on the sub-group idea.

Some advantages are that it could have a members-only archive (GMF main's is public) and be less formal and less moderated than the main group. That would also spare the main group members from a bunch of details that might bore anyone that isn't working on the pages.

I've acted on the idea of having a newbie section in the wiki home page. Next will be to put some content in it.

BTW I have told Mark of this.

Cool. It never hurts to have friends in high places ;-)

He's actually seen GMF's wiki before, in the context of the subgroup discussion in beta@.
/g/beta/message/7105

Shal