Shal,
I think I owe you a bit of apology. ?I had not thought this idea out very much but felt it had to be verbalized since I haven't found any real help for members who have not yet gone online to use groups.io.
Possibly a subgroup might be a good idea but i think you would also have to have a division in the Wiki as Frances suggested it prepare for future easy identification of possible member help information that we might convince Mark to include in his zendesk stuff.
BTW I have told Mark of this.
