On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:

So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.....P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them.

Can't you explain to the current subgroup owner how to make you a member and owner?

And then stay on as owner, just reduce your email subscription to special notices only or no-mail, depending on what the group allows.

If premium, the owner can direct add you. Easy - edit this:
/g/GroupManagersForum/wiki/5789

Or have the owner invite you:
/g/GroupManagersForum/wiki/12630

Promoting to owner:
/g/GroupManagersForum/wiki/12335

?Frances
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Help available from Groups.io help and GMF wiki.

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We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.

Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is:



and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough.

Adding myself back to the subgroup does not permit me to escalate myself back to owner.

I don't see anything the owners manual or wiki that addresses this.

Suggestions welcome.

Best,

Glenn
P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them.

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Wow, I stand corrected them. I didn't think that was possible. And I do read the every day change log that comes out on Fridays. And I didn't think that was one of the things that Mark had added. So I do apologize

On Tue, Feb 15, 2022 at 12:56 PM, Joseph Hudson wrote:

You can't ban it after the person has already been removed.

Yes, you can.?See the first "tip" found at?/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members?

Regards,
Bruce

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You can't ban it after the person has already been removed. So this wouldn't work in Davy's case.

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If you lock the topic, that'll fix the problem.

On Tue, Feb 15, 2022 at 11:24 AM, Duane wrote:

You could also undo the ban if things get fixed on the original address.?

Of course. I'd prefer to simply not approve the person rejoining until they tell me they've changed their password. Just a little less effort.

Pete

(I just realized I had intended to add "Next time I'll remove the subscriber" at the end of my first paragraph, but either I had a brain fart or a draft didn't save. Probably the former.)

On Tue, Feb 15, 2022 at 10:08 AM, Peter Cook wrote:

I don't think banning is necessary, though, unless the person ends up needing to get a new email address.

You could also undo the ban if things get fixed on the original address.? They'd just need to join the group again.? I've done that a couple of times.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

On Tue, Feb 15, 2022 at 10:53 AM, Bruce Bowman wrote:

I suggest banning it.

Bruce, that's a good point and I hadn't thought about it. I had this exact thing happen in one of my groups (the "Do you have an amazon account" ploy). I put the subscriber on moderation until she could fix the problem.

I don't think banning is necessary, though, unless the person ends up needing to get a new email address.

Thanks,
Pete

On Tue, Feb 15, 2022 at 10:19 AM, Mdivine wrote:

is there any setting to turn off posting via email address for the group? Or putting just those type post via group email address ?on moderate? ?Would like to prevent any individual subscribers from replying directly back to a problem.
Do not see one??

Not much you can do now, I think.

You can remove private replies. Change "Remove Other Reply Options". This stops future emails from being "replied all". Make sure your settings are for reply to group.

See this on message policies:
/helpcenter/gettingstarted/1/step-4-customize-the-group-s-settings/group-settings

You can lock or set individual messages to Moderate. This would stop further replies to this specific message.
Open the message and use the dropdown menu in the down arrow. And of course, you can delete the topic.

Frances
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On Tue, Feb 15, 2022 at 10:47 AM, Peter Cook wrote:

On Tue, Feb 15, 2022 at 10:19 AM, Mdivine wrote:

is there any setting to turn off posting via email address for the group

Yes. Go to the member's record, scroll to Posting Privileges, and select?Override: not allowed to post.

I suggest banning it.?/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members?

If someone's email address is hacked, the hacker can LOG IN as that person (via "email me a link"), visit the group, read messages online, gain access to files and other group content, etc. SImply turning off their ability to post is an insufficient remedy (IMO).

Regards,
Bruce

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On Tue, Feb 15, 2022 at 10:19 AM, Mdivine wrote:

is there any setting to turn off posting via email address for the group

Yes. Go to the member's record, scroll to Posting Privileges, and select?Override: not allowed to post.

Thank you.

Did notify them and getting them set up with different email address, which will put on moderate.

is there any setting to turn off posting via email address for the group? Or putting just those type post via group email address ?on moderate? ?Would like to prevent any individual subscribers from replying directly back to a problem.
Do not see one??

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Hello I don't think you need to worry about doing anything. Especially if you've already removed the accounting question. I think before doing so, I would've contacted the members of and let them know that their account has been hacked that way they can change their password

Just had a member post to our group the same ?“ Favor do you have an ?amazon account messages”?
i assume they were able to do this via posting to the email address for the group? Which was probably listed in contacts for the hacked account?

Hoping they did not expose or have access to members otherwise. I removed both of the members accounts to be safe?
I was on the site at the time and immediately advised members to not reply directly to it. Put group on moderate also.?

Anything else I need to do ? Do I need to worry about keeping everything in moderate status if I removed the accounts?

On Mon, 14 Feb 2022 17:28:28 -0000, Duane <txpigeon@...> wrote:

On Mon, Feb 14, 2022 at 11:22 AM, Marina wrote:

Malcom, if you point me to your request I will support it, for what it's worth.

Not Malcolm, but it's at

On Mon, Feb 14, 2022 at 11:22 AM, Marina wrote:

Malcom, if you point me to your request I will support it, for what it's worth.

Not Malcolm, but it's at

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Thank you all for your help.

Malcolm Austen:

I did ask for a [Claim] button - there is one somewhere else, on a pending membership IIRC - but it has never appeared.

Malcom, if you point me to your request I will support it, for what it's worth.
I think that a Claim button on pending messages is needed, not only for reasons of consistency with pending membership, but also because Edit and Claim are two different things and one does not necessarily imply the other.

Best,
Marina

Hi, Mark - Yes. Go to Admin > Settings > Message Policies > Disable Editing Messages.

Pete