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Date

Re: Odd message

 


?
Gmail is still bouncing people?? Oh joy.? Thanks for the heads up.
?
?
?James, it was actually early yesterday (Tuesday), in fact, and I am in Pacific Time. Sorry for the confusion.
Jenny _


[remote image and excess quote trimmed by moderator]


Re: Odd message

 

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On 12/16/20 9:07 PM, Jenny E wrote:

Tim, it is not a groups.io issue, apparently Google/gmail was/is having issues.
If you have a gmail account, you may get these bouncing messages. I got two myself today,
and had to 'unbounce' on the site 3 times!

Jenny

Gmail is still bouncing people?? Oh joy.? Thanks for the heads up.


Re: Odd message

 

Tim,

Got a note on a group, where I am co-admin - which said go to my
groups.io account settings and do something about unbouncing -
The notice is probably moot now. There were service disruptions at Gmail on Monday and Tuesday that caused many hundreds of users' email addresses to be put on Bouncing status.


Yesterday, after the dust settled, Groups.io reset the bouncing status on affected Gmail and Googlemail addresses.

didn't find such but did find this in recent bounces - 12/14 from this
group (#35556 [GMF] Help with emails sent not showing up I am the
moderator of the group).
GMF was rather active both days, so a message from us would have been fairly likely to be the trigger for your address to be set to Bouncing status if your Gmail address was affected by the service disruption.

On 12/15 one came in for one of the groups I do manage - but best I
can tell it doesn't show an email address that may have bounced?
I'm not sure what you mean. "One" what came in? If you get a notice that your account is bouncing then it is your address, not anyone else's, that is affected.

What gives?
/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling

In the parlance of that page, the Gmail service disruption was causing "Hard" bounces, such that the first instance would immediately put the member's account into "Bouncing" status (Step 2).

Shal


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Re: Odd message

 


Tim, it is not a groups.io issue, apparently Google/gmail was/is having issues.
If you have a gmail account, you may get these bouncing messages. I got two myself today,
and had to 'unbounce' on the site 3 times!

Jenny
?

On Wed, Dec 16, 2020 at 7:03 PM Timothy Stowell <timsetn@...> wrote:

Got a note on a group, where I am co-admin - which said go to my account settings and do something about unbouncing - didn't find such but did find this in recent bounces - 12/14 from this group (#35556 [GMF] Help with emails sent not showing up I am the moderator of the group).

This evening I don't find a message in this group with that and better yet I'm not even sure why I got such a bounce.

On 12/15 one came in for one of the groups I do manage - but best I can tell it doesn't show an email address that may have bounced?

What gives?

Tim Stowell

?

?


Re: Direct Add using file - how long does it take? #directadd

Jane Patterson
 

all right...I gave in and copied and pasted the names into the Direct Add box and added them that way.? Duplicates were ignored.? So I'm not sure why my bulk add didn't work but at least now I'm where I need to be.


On Wed, Dec 16, 2020 at 8:07 PM Jane Patterson via <seejanebird=[email protected]> wrote:
Also, if I add them manually now and the Batch list is sitting out there in limbo somewhere waiting to be processed (???) what happens when it encounters duplicates?? I don't want to have to go delete 500 duplicates later.??

On Wed, Dec 16, 2020 at 5:39 PM Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Dec 16, 2020 at 05:59 PM, Jane Patterson wrote:
I can see other members that I added one at a time, but none added via the bulk upload via Direct Add with a text file.? I was able to add a single member with Direct Add.?
Nothing?relative to the bulk upload is indicated in the Activity.
The format of this file is vary particular. It must be plain text,?with each entry separated by a carriage return; and must have one address per line, with no extra whitespace.

Rather than continue to struggle with this, you might have more success simply cutting the all addresses from the file in a block and pasting them into the box.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Odd message

 

Got a note on a group, where I am co-admin - which said go to my groups.io account settings and do something about unbouncing - didn't find such but did find this in recent bounces - 12/14 from this group (#35556 [GMF] Help with emails sent not showing up I am the moderator of the group).

This evening I don't find a message in this group with that and better yet I'm not even sure why I got such a bounce.

On 12/15 one came in for one of the groups I do manage - but best I can tell it doesn't show an email address that may have bounced?

What gives?

Tim Stowell


Re: Direct Add using file - how long does it take? #directadd

Jane Patterson
 

Also, if I add them manually now and the Batch list is sitting out there in limbo somewhere waiting to be processed (???) what happens when it encounters duplicates?? I don't want to have to go delete 500 duplicates later.??


On Wed, Dec 16, 2020 at 5:39 PM Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Dec 16, 2020 at 05:59 PM, Jane Patterson wrote:
I can see other members that I added one at a time, but none added via the bulk upload via Direct Add with a text file.? I was able to add a single member with Direct Add.?
Nothing?relative to the bulk upload is indicated in the Activity.
The format of this file is vary particular. It must be plain text,?with each entry separated by a carriage return; and must have one address per line, with no extra whitespace.

Rather than continue to struggle with this, you might have more success simply cutting the all addresses from the file in a block and pasting them into the box.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Direct Add using file - how long does it take? #directadd

Jane Patterson
 

I¡¯m aware of the formatting rules. My upload failed the first time due to a formatting issue. I corrected it and I received the message that it was successful. But they are not in the members list.?

I have about 500 members to add. So it¡¯s not huge but I would assume I¡¯d have to cut the group into batches??

On Wed, Dec 16, 2020 at 5:39 PM Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Dec 16, 2020 at 05:59 PM, Jane Patterson wrote:
I can see other members that I added one at a time, but none added via the bulk upload via Direct Add with a text file.? I was able to add a single member with Direct Add.?
Nothing?relative to the bulk upload is indicated in the Activity.
The format of this file is vary particular. It must be plain text,?with each entry separated by a carriage return; and must have one address per line, with no extra whitespace.

Rather than continue to struggle with this, you might have more success simply cutting the all addresses from the file in a block and pasting them into the box.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Strange entry in activity log

 

On Wed, Dec 16, 2020 at 07:19 PM, David Bryant wrote:
And both of these transactions do show up in the "Moderator Activity" log. I don't know how McCalip ad Monroe can be moderators when they're not even members. Something smells fishy.
Ah, one other thought.? Maybe a moderator on another group (JN-monroe and McCalip) changed the email address.? On a Premium group, an owner/mod can change someone's email address.? I believe it was for those cases where members have trouble doing it, but want it changed.? Some owner/mods and members aren't aware that this will change their email address on ALL groups that person belongs to.? I'd contact Walt to see if that may have happened.? If so, it's good to know that the information is logged in all groups the person is in.

Duane
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Re: Strange entry in activity log

 

On Wed, Dec 16, 2020 at 01:02 PM, Duane wrote:
On Wed, Dec 16, 2020 at 10:00 AM, David Bryant wrote:
And sure enough, Mr. Reitz's email address had been altered.
Look in the Moderator Activity log to see if a moderator did it.? That's the only way I know of that someone can change someone else's email address. I don't have a paid group to verify it though.

Duane
No, these people aren't even members of my group, much less moderators. It just happened again:

Chuck McCalip <mccalip@xxx> changed Walt Reitz <wjreitz@xxx>'s email address from wjreitz@xxx via web

I think I'll file a bug report. This is distinctly odd. For the record, the first incident occurred at 7:24 (CDT) this morning; the second at 4:42 this afternoon. And both of these transactions do show up in the "Moderator Activity" log. I don't know how McCalip ad Monroe can be moderators when they're not even members. Something smells fishy.
?
--
David Bryant
Canyon Lake, Texas
/


Re: Direct Add using file - how long does it take? #directadd

 

On Wed, Dec 16, 2020 at 05:59 PM, Jane Patterson wrote:
I can see other members that I added one at a time, but none added via the bulk upload via Direct Add with a text file.? I was able to add a single member with Direct Add.?
Nothing?relative to the bulk upload is indicated in the Activity.
The format of this file is vary particular. It must be plain text,?with each entry separated by a carriage return; and must have one address per line, with no extra whitespace.

Rather than continue to struggle with this, you might have more success simply cutting the all addresses from the file in a block and pasting them into the box.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Bouncing

 

separate matter and nothing to do with the outage.? Google One is a subscription service with unlimited storage over 15 gb,?

"Google Drive is a storage service. Google One is a subscription plan that gives you *more storage* to use across Google Drive, Gmail, and Google Photos. Plus, with Google One, you get extra benefits and can share your membership with your family." Subscription plan is at least $1.99 monthly or more.

I don't pay for Google Drive, it is separate. The notice from Google last week was about inactive features and files that are over 2 years old that had not been used.

For more info about Google One? -?

David Samueslen


On Wed, Dec 16, 2020 at 12:02 PM B?rbel Stephenson <Lismibaebi@...> wrote:
That is what I have been thinking.? I got an email from Google with advertising Google One yesterday.
Barbara

On Wed, 16 Dec 2020 at 18:50, Janet Crawford <reojan@...> wrote:
For what it is worth, Google has been realigning things so they can start charging for some services. For example where unlimited storage was to be always free, now they will start charging over a certain limit. They will either charge or get rid of things like Google docs and other special programs. I wonder if they are doing a lot of programming to make those changes and it is screwing up the mail??
Janet


Re: Direct Add using file - how long does it take? #directadd

Jane Patterson
 

I am logged in as Owner with the correct email.
I can see other members that I added one at a time, but none added via the bulk upload via Direct Add with a text file.? I was able to add a single member with Direct Add.?
Nothing?relative to the bulk upload is indicated in the Activity.
In the instructions, it says "The remaining additions usually are processed within a few hours."? ?It has now been about 3 hours.? Am I just being impatient??
--Jane


Re: Direct Add using file - how long does it take? #directadd

 

On Wed, Dec 16, 2020 at 03:11 PM, Jane Patterson wrote:
'm converting our membership to . I created a file with all of our members to use in the Direct Add process. After a couple of tries, I received the message that " that your pending additions to?[email protected]?have been approved and sent out."? However, I don't see the members in my members list.? If they have been approved, shouldn't I see them in my members list?? I need to send out an email with some urgency, so I'm a bit impatient and I don't see anywhere where it indicates how long it takes for the members to actually BE in the members list after they were added by Direct Add.?
?
I don't have a premium account so I can't test this.?
I am puzzled that you can't see the members in Admin, Members.?
I assume you saw these full instructions. ?-?/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options?single=true

I assume you are seeing your Owner or Mod label in the top left corner of the group homepage. Beside Home. That would check that you are logged in with the correct email address.

Can you see anything if you go to Activity in Admin?

Frances
?
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Re: IP for groups.io for SPF record?

 

Jim,

Thanks! I will try the "aspf=r".

Since you have "p=reject" in your DMARC, wouldn't your emails (rerouted) from groups.io be rejected?


David


Direct Add using file - how long does it take? #directadd

Jane Patterson
 

I'm converting our membership to . I created a file with all of our members to use in the Direct Add process. After a couple of tries, I received the message that " that your pending additions to?[email protected]?have been approved and sent out."? However, I don't see the members in my members list.? If they have been approved, shouldn't I see them in my members list?? I need to send out an email with some urgency, so I'm a bit impatient and I don't see anywhere where it indicates how long it takes for the members to actually BE in the members list after they were added by Direct Add.?

thanks,
Jane Patterson


Re: Bouncing

 

That is what I have been thinking.? I got an email from Google with advertising Google One yesterday.
Barbara

On Wed, 16 Dec 2020 at 18:50, Janet Crawford <reojan@...> wrote:
For what it is worth, Google has been realigning things so they can start charging for some services. For example where unlimited storage was to be always free, now they will start charging over a certain limit. They will either charge or get rid of things like Google docs and other special programs. I wonder if they are doing a lot of programming to make those changes and it is screwing up the mail??
Janet


Re: Strange entry in activity log

 

On Wed, Dec 16, 2020 at 10:00 AM, David Bryant wrote:
And sure enough, Mr. Reitz's email address had been altered.
Look in the Moderator Activity log to see if a moderator did it.? That's the only way I know of that someone can change someone else's email address. I don't have a paid group to verify it though.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Bouncing

 

For what it is worth, Google has been realigning things so they can start charging for some services. For example where unlimited storage was to be always free, now they will start charging over a certain limit. They will either charge or get rid of things like Google docs and other special programs. I wonder if they are doing a lot of programming to make those changes and it is screwing up the mail??
Janet


Re: BOUNCING

 

David,

Gmail is owned by Google so the outage affected Gmail same time as
Youtube and other Google's services.
My point was that the first three of the four reported Gmail disruptions (including the general Google outage) occurred before Yahoo made any changes.

Hover over the dots to see the reported time span of each disruption.

I think that is very strong evidence against any connection between the Gmail outages and events at Yahoo.

Shal


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