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On Wed, Dec 16, 2020 at 03:11 PM, Jane Patterson wrote:

'm converting our membership to . I created a file with all of our members to use in the Direct Add process. After a couple of tries, I received the message that " that your pending additions to?[email protected]?have been approved and sent out."? However, I don't see the members in my members list.? If they have been approved, shouldn't I see them in my members list?? I need to send out an email with some urgency, so I'm a bit impatient and I don't see anywhere where it indicates how long it takes for the members to actually BE in the members list after they were added by Direct Add.?

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I don't have a premium account so I can't test this.?
I am puzzled that you can't see the members in Admin, Members.?
I assume you saw these full instructions. ?-?/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options?single=true

I assume you are seeing your Owner or Mod label in the top left corner of the group homepage. Beside Home. That would check that you are logged in with the correct email address.

Can you see anything if you go to Activity in Admin?

Frances
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