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Re: changing a group's name
On Thu, Oct 22, 2020 at 07:46 AM, Bruce Bowman wrote:
On Thu, Oct 22, 2020 at 10:41 AM, Donna wrote:Donna: try changing the word "for" in your desired email address to the number 4. That will reduce the number of characters from 35 to 33, which is under the limit. -- Robert R. |
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Re: Premium plan payment options
On Thu, Oct 22, 2020 at 11:49 AM, Joe Wolfe wrote:
I saw no answer to this question, so I will ask it again, in October, 2020.We seem to have two ongoing threads here in GMF, both asking the same question. See?/g/GroupManagersForum/message/34494? If you ever figure this out for sure, come back and report your findings. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: changing a group's name
On Thu, Oct 22, 2020 at 10:46 AM, Bruce Bowman wrote: ?The group email address is limited to 34 characters or less.Donna, If you want the email name to be that long and not an acronym or something, change the email from BreastCancerSistersSoulmatesforLife to BreastCancerSistersSoulmates4Life and that will get you under the 34 char limit. Also, like Frances said, it does takes a bit for the change to become effective; but you can check if it's done by trying to go to your homepage URL, i.e. http://groups.io/g/<whatever-name-you-use>; if the change propagated and is effective, you'll get the home page, if not, you'll get a "group doesn't exist" error.. Cheers, Christos |
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Re: Can we pay for one month of premium?
On Thu, Oct 22, 2020 at 11:56 AM, Tobie Hoffman wrote:
We set up the groups a while ago with a basic account, but never made the transfer. NOW we just want to do a bulk transfer. Can we just do the premium trial plan, make the transfer?and then downgrade??There is no Premium Trial plan for existing groups, only new groups. Also, Premium Trial does not provide Direct Add capability anyway. Follow the instructions found at?/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/upgrading-a-basic-group? Be sure to select the green "Upgrade ($20 for one month, w/ automatic downgrade to Basic after)" button. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Can we pay for one month of premium?
On Thu, Oct 22, 2020 at 11:18 AM, Tobie Hoffman wrote:
Can we pay for one month of premium for our initial bulk upload of yahoo members and then revert back to basic.Yes. Last year when I asked this question, the answer was yes, but now I don't see any monthly option for premium.If your new group is currently on the Premium Trial plan, you may have to downgrade first. Let us know what you find out. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: changing a group's name
On Thu, Oct 22, 2020 at 10:41 AM, Donna wrote:
There is a note in the help page in GMF wiki -? The renamed group may not appear to "work" for awhile. This is normal. Due to the subdomain addressing used by groups.io, any change to the root Email Address has to propagate through the DNS entries (so the new group URL resolves into an IP address). This can take several hours.? Please note that renaming your main group will also change the URL of associated subgroups. /g/GroupManagersForum/wiki/8127
?And in the official help page - same note. /helpcenter/ownersmanual/1/renaming-groups?single=true Frances -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: changing a group's name
On Thu, Oct 22, 2020 at 10:41 AM, Donna wrote:
The name that we want to change the group to is?Breast Cancer Sisters Soulmates for Life. ?I entered this into the Group Title space, then entered it in the Group Email space and took out the spaces. Then clicked the update group button. ?Donna -- The group email address is limited to 34 characters or less. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: changing a group's name
Okay, right now on the settings page, it shows Breast Cancer Group2 in the title space and BreastCancer2Group in the email space. ?At the time the group was created, it was more or less a sister group to the same group on Yahoo Groups.?
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I am not an owner of the Yahoo Group. ?I am the one who created the groups.io group because the Yahoo group owner had problems getting a group started on groups.io. ?
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The name that we want to change the group to is?Breast Cancer Sisters Soulmates for Life. ?I entered this into the Group Title space, then entered it in the Group Email space and took out the spaces. Then clicked the update group button. ?
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Duane, you wrote that we are following the correct procedure to get the group name changed. ?Should we keep trying until it sticks? ?Is there a limit to how many times we can try to change the name? ?
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Donna |
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Re: changing a group's name
On Thu, Oct 22, 2020 at 03:15 PM, Donna wrote:
I believe it is possible to change the name of a group.In addition to what Duane said, you should the the GMF Wiki section regarding renaming a group as there are things you should be aware of before doing so. Andy |
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Re: changing a group's name
On Thu, Oct 22, 2020 at 09:15 AM, Donna wrote:
Just how does a group owner change a group's name?You're following the correct procedure.? However, if with the title or email/name contains the word freecycle, it won't work.? See ? If that's not it, give us some more details and maybe we can figure it out. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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changing a group's name
I believe it is possible to change the name of a group. ?When I go to the admin tab and click on settings, I can see the spaces for the group title and email address. ?When I enter the new title and email address and click on update group at the bottom, I get a message saying it's invalid. ?I am co-owner of the group. ?The other owner tried to do the name change and got the invalid message, then asked me to try.
Just how does a group owner change a group's name? ? Donna |
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Re: chapalagals group subscription
On Thu, Oct 22, 2020 at 09:45 AM, Annie Green wrote:
I'm really confused on the premium topic.Looking at your home page, you have email entries dating from 2011. This suggests you paid for Premium last year and did the Yahoo migration. You can confirm this by pulling down the Admin menu on the left-side menuy bar. If there is a "Billing" section below that, you're still on Premium. If it says "Upgrade" instead, you've been downgraded to Basic. 2.? Believe it is prime and decided if so want to keep itIf you're on the legacy Premium plan, this should cost you another $110. If you went to Premium after 10/22/2019 (i.e.: you're not on the legacy plan), it will be $220. 3.? How do I update my credit card infoIt's at?/account?page=billing? ? If your card info is up to date -- and you didn't purposely downgrade your group -- you should remain at Premium and be automatically billed for another year. You should have received an email to this effect two weeks prior to your expiration date. Did you? Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Groups.io not sending messages
On Wed, Oct 21, 2020 at 06:24 PM, Fred P Jones wrote:
As of 4pm CDT, Groups.io appears to be not fordarding messages at this time to my group.? I am group owner.? Messages that I know have been sent are not showing up in Queue to be approved.? Also messages that I have approved have not been delivered.Fred -- You have an account with ComCast. That provider has recently been reported to be experiencing email delivery delays. See??for details. If you do receive a message from groups.io soon, you can paste the message header into the analyzer at??to see where it's been held up. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
West Coast Compa?eros Staff
Bruce
Christos Psarras
Frances
Donna
Andy Wedge
Duane
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