On Thu, Oct 22, 2020 at 09:45 AM, Annie Green wrote:
I'm really confused on the premium topic.
Here's all I want to know and I can't find answers.
1.? What do I have now free or prime
Looking at your home page, you have email entries dating from 2011. This suggests you paid for Premium last year and did the Yahoo migration.
You can confirm this by pulling down the Admin menu on the left-side menuy bar. If there is a "Billing" section below that, you're still on Premium. If it says "Upgrade" instead, you've been downgraded to Basic.
2.? Believe it is prime and decided if so want to keep it
If you're on the legacy Premium plan, this should cost you another $110. If you went to Premium after 10/22/2019 (i.e.: you're not on the legacy plan), it will be $220.
3.? How do I update my credit card info
It's at?
/account?page=billing?
?
If your card info is up to date -- and you didn't purposely downgrade your group -- you should remain at Premium and be automatically billed for another year.
You should have received an email to this effect two weeks prior to your expiration date. Did you?
Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual