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It's hard to tell what's going on from the bounce notices. It's definitely the correct account she's emailing from, but it consistently ends up being sent to the group email. I don't think she knew the group email before, since she's not subscribed yet, so it's not clear to me where that's even coming from.

I sent a subscribe email from another email, and got a confirmation email back, so it worked there. Though really, the fact that subscribe request was sent should have been enough. Why another confirmation from the same address? That's just one more hoop for people who are not tech savvy or have neurological disabilities to get hung up on.

But what happens if I send a subscribe email from an email that is already subscribed? I just sent her an email with the subscribe email CC'd, and asked her to reply all. I haven't heard back from her yet, but I would have thought that I would at least get some sort of response from the groups.io system that I'm already subscribed. But so far, nothing has come through, not even a bounce notice.

Victoria,

No, it didn?t. there just appears a small window within the mail.

As Duane said, that's clearly outlook refusing to let you follow that link. Google translate says:

Your organization's policies prevent this action from being

completed. > Contact your help desk for more information.

So in this case it would be the policy of whatever organization provides you with that Outlook interface. Duane's idea of pasting the link into your web browser's address bar may work, or may not, depending on whether the policy is being enforced at the network level, or just within Outlook.

Shal


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On Sun, Sep 8, 2019 at 03:41 PM, Victoria wrote:

I made a screen shot

This is a guess, but it looks like your Outlook service won't allow the link to work automatically.? I'd request another login from Groups.io, then copy and paste the link into a browser to see if that works.

Duane
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Shal,

> ... but obviously my password doesn?t work.

I'm not sure why that would be obvious, unless you mean it in the ironic sense.

No, I meant apparently.

> So I asked for a link to have sent to me to log in. Got a link sent to > me, but it does not work. I get a message telling me,
that the > guidelines of my organization ... don?t allow me to log in.

That's peculiar. You said "(suppose groups.io)", but that doesn't make any sense to me. Can you tell us any more detail about how

you received that message?

Here is the message from groups.io:
----
Hello,

Here is a link to log into your Groups.io account:

/loginlink/3530622492255573339

It will expire in 24 hours, on 09/08/2019 at 4:47pm CEST, but you'll stay logged in for 30 days, unless and until you log out.

If you did not ask for a login link to be sent to you, please ignore this email.


Cheers,
The Groups.io Team
----

I take it you clicked on the link in the message from Groups.io. Did that open you on a page in your web browser?

No, it didn?t. there just appears a small window within the mail.

Can you copy/paste the address of that page, and/or screen shot that page for us?

I made a screen shot
Victoria

Victoria,

... but obviously my password doesn?t work.

I'm not sure why that would be obvious, unless you mean it in the ironic sense.

So I asked for a link to have sent to me to log in. Got a link sent to
me, but it does not work. I get a message telling me, that the
guidelines of my organization ... don?t allow me to log in.

That's peculiar. You said "(suppose groups.io)", but that doesn't make any sense to me. Can you tell us any more detail about how you received that message?

I take it you clicked on the link in the message from Groups.io. Did that open you on a page in your web browser? Can you copy/paste the address of that page, and/or screen shot that page for us?

Shal


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Linda,

how do I get it to go into individual columns to seperate the
informaiton? ... I saved the document and then opened it in excel?

In Excel, the function you want is called Text to Columns. That's in the Data menu (or tab of the ribbon).

Select the whole column that has the exported text, choose Text to Columns, then configure it for Delimited with commas.

I want to find out how many members receive special notices

Having split the columns you should be able to sort on the Email Delivery column to group those members together.

Shal


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mohnkern,

... is there groups.io group for feature requests for groups.io?

As Glenn said, the beta group is the official group for suggesting improvements to Groups.io. Here is a link to its home page:


Shal


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I I apologize for posting this here, but is there? groups.io group for feature requests for groups.io?

In particular we'd love to see the ability when creating a calendar item in a sub group to populate it to the main group.

how do I get it to go into individual columns to seperate the informaiton?? Everything shows up in one column.? I am using firefox.? I saved the document and then opened it in excel?? Do I need to check certain boxes when trying to open it in excel?? I want to find out how many members receive special notices

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On Sat, Sep 7, 2019 at 11:32 PM, isis feral wrote:

I've not tried to add anyone to a group in a while, and I guess we can no longer add anyone directly.

You need to have a paid group to do Direct Add.

Today I sent an invite to someone, as well as suggested she try to subscribe by emailing a blank email to the subscribe email, and her reply to the invite and the blank email both bounced back to her.

?

I just tried sending an invitation and it worked fine by hitting reply and send without doing anything else.? I also tried sending a totally blank email to the subscribe address for the group and that worked as well.? I'd suspect something in her email client, possibly sending from a different account than the invitation was sent to.? (Though it sounds to me like she's not using the Reply button.)

Duane
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Simon,

There are a great many visually impaired people that use groups.io,
that use screen readers such as Jaws and NVDA.

And some are members of GMF. I'm hoping some would chime in here about how they cope with the date/time format.

How do I get this changed, ...

This old thread in beta is now locked, but it shows that there was once an option for this, but it was being phased out three years ago:


This more recent thread documents when the option was removed from users' Account Preferences. You could revive this topic with a new reply, but you're probably best of starting a new topic specific to what you want.

It's not as if there isn't enough space to put that info.

Actually, don't forget that the site is responsive, and reshapes itself to fit mobile device screens. On such a screen the real estate available for date/time is quite limited.

Shal


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Thank you for the explanation, and I know this isn't your fault, but that's really not good enough. There are a great many visually impaired people that use groups.io, that use screen readers such as Jaws and NVDA. Screen reader users do not use a mouse, and even if they highlight the date with the cursor, they would have tool tips switched off, because they are incredibly obtrusive during navigation. As a sighted user, I do not want to have to 'hover' my mouse pointer over every date in order to get that information. When I'm glancing through messages, the time is often important to me, so I need to see that while I'm glancing. How do I get this changed, because at the very least it is not accessible to visually impaired people? It's not as if there isn't enough space to put that info.

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I find the easiest way around all that is to make an email address (in my case gmail) and I don't use it for anything but groups. ? Gloria ? ? ? ?

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Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

CHANGE: Changed a bunch of references to 'post' to 'message'.

A purely cosmetic change to the user interface, in the interest of more consistent usage, and thereby hopefully greater clarity. This means that in GMF's wiki there are likely quotes and screenshots of the prior usage that are now out of date. Not to mention Messages, but that way lies madness...


Comments about these are welcome:

API: Changed profile_photo_id to profile_photo_url in the User object.

Please call out any you find significant.

Shal


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Jonathan,

When I checked the footers of several postings, I noticed that
some had the usual footers and others had a truncated footer.

There is a distinction between messages posted as plain text versus those posted with formatting (HTML).
/g/GroupManagersForum/wiki/Footers

I assume that that the difference was between people posting via email
and those posting online.

I don't believe there is such a difference.

Members posting online post in plain text or formatted according to their "Editor Preference" control, in the Preferences page of their Account. Members posting by email post in one or the other according to their email interface's settings.

If so, is there a group setting to be able to harmonize these footers?

In the Message Formatting section of the group's Settings page you can check the "Force HTML Emails" box to make all messages formatted, or you can check the "Plain Text Only" box to make all messages plain text.

Shal


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