|
Re: Can't interact with a Message sent to the Owner's email
Marcio,
What Bruce said. I generally reply directly from my email client (Thunderbird). That does expose my email address to the other person, but I'm not much concerned with that in most of my groups. I do CC my reply to the +owner address as well as Reply-To the +owner address, that way the other owners stay in on the conversation. In Thunderbird Reply-To is an option just like CC and BCC.
If you're seeing the message in the Activity log, and the Subject text isn't a link to the message, then the message was sent from a non-member. Groups.io does not store
non-member messages to +owner
nor provide a means to reply to them.
I'm not exactly certain why that is, but perhaps such messages are more likely to be spam and there could be a lot of them, wasting space. I could see a utility to storing them for a limited duration, or limited amount of storage consumed, with auto-deletion after that. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
||
|
Re: Can't interact with a Message sent to the Owner's email
On Tue, May 7, 2019 at 01:39 PM, marcio wrote:
Someone sent a message to the owner's email and I can't reply the person.I don't fully understand the problem, but I'll attempt to answer... If online, open that user's member record (Admin>Members). Click the button at the top that says "+owner messages." All +owner messages that this subscriber has ever sent should be stored here. Click on the subject line to open one of them, and you should find a blue "Reply" button at the bottom of the page. If there's no button, send us a screenshot. If in email, use the "reply" function of your email client. A groups.io footer with a "reply" link isn't really necessary. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
||
|
Re: CALENDAR
On Tue, May 7, 2019 at 09:52 AM, Ellen Bourne wrote:
When, I make calendar entries to the various calendars I like to insert a gif image or regular image.? Sometimes it the copy and paste works sometimes it does not.? Can you tell me what I am doing incorrectly or the proper way of inserting an image into the calendars.Groups.io does not store images in calendar entries, and the Event Description editor provides no tools by which an image can be inserted. Therefore, you cannot paste a photo from your computer desktop and have it appear in the calendar. What's probably happening -- when it works -- is that you are selecting an image from another web site and pasting that into your calendar. In doing so, the paste inserts an <img> tag containing the URL of the original image. It is not stored in groups.io, but is instead pulled up from the other site as needed to display. If that URL later changes or the image is removed from the original site, a broken link will appear instead. If you want to be able to do this reliably, I suggest you upload your images to cloud storage (Google Drive or some such) so the URLs remain static and you have some control of when the images get deleted. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
||
|
Re: Bouncing members
On Tue, May 7, 2019 at 09:27 AM, ray_r.rm wrote:
I have a bunch of bouncing members that I would like to notify or remove.You can always try to send them another bounce probe. Select Bouncing from the pull-down menu, tick the checkbox next to Display Name to select all, then select Send Bounce Probe from the menu at the bottom of the page. If you want to remove them without sending them any notice, go to Admin>Settings>Member Notices and see if you have any active notices of type "Goodbye." If so, open it and make it inactive (uncheck the "Active Message" box) temporarily until you complete all the deletions.? In practice, however, they will probably never even know.? Recently, one of my groups turned up 75 bouncing subscribers...~11% of the total. At least 4/5ths of those were people whose Yahoo Mail?accounts had been disabled due to inactivity. I painstakingly went through about half of these accounts, checking activity history...not one of them had posted or really done anything since we transferred the group here 16 months ago. Many were lurkers who had never posted at all. They are now gone. Why cling to a laundry list of email addresses that can't receive any messages? Our message archive is viewable even without a subscription; and if anyone on that list has an alternate address and wants back into the group badly enough, it isn't that hard to resubscribe. Yes, I felt a little guilty about it...but the feeling soon passed. :-) Hope this helps, Bruce -- The system Help is your friend.??/static/help |
||
|
Re: Leaving Members Feedback
Marcio, Still talking about goodbye messages and the like, can I quote the person's name on my goodbye message using a variable or something like that? No. That is not currently a Groups.io feature, but perhaps it ought to be. Something like that is done in the boilerplate portion of Invitations (though not under the control of the group owner/mod). I think this means that there is no technical barrier to doing this. I think the only tricky part is deciding on the syntax that triggers substitution, and the list of things that can be inserted. The Invitation preview
uses the form [name], but $name might be just as good. Refer also to: That topic is now locked, but you should start a new topic in beta anyway because yours
seems applicable to any of the Member Notices, while that old topic is only about Invite. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
||
|
Re: Deleting Attachments
Joyce,
?
?
Look at your group's Upgrade page. That page is called Billing if your group is already upgraded.
?
?
You can have attachments auto-deleted when you're over quota.
?
At the bottom of the Message Policies section of your group's Settings page, select Delete Old Attachments in the Out of Space control.
?
?
?
Yes.
?
Shal
?
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
||
|
Re: Leaving Members Feedback
You can set up a Goodbye Notice that is sent whenever anyone leaves the group, Admin > Settings, Member Notices, New Notice.? You could ask them to explain why they left, if they would like.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
||
|
Re: Deleting Attachments
On Mon, May 6, 2019 at 04:08 PM, spyderlady60@... wrote:
The "View Attachments" link is under Admin>Upgrade...not particularly obvious. See?/g/GroupManagersForum/wiki/Deleting%20attachments,%20files%20and%20photos?for details. It's in the same place. See?/g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos?for more info. ?In Admin>Settings>Message Policies, you can set messages with Attachments to be Allowed, Bounced, Stripped or Moderated. This setting will apply to both the online message archive and outgoing emails. There is currently no way to have groups.io send attachments to group members via outgoing emails without storing them. That might be a . Meanwhile, you could try uploading such files to cloud storage (Google Drive or something like that) and sending a hyperlink instead. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
||
|
Re: Tagging Members in a Post
#tag
Paige, Is it possible to tag a group member on a New Topic or a response to a topic? ? No, that isn't (yet) a feature of Groups.io But you could add to this suggestion or start a new one: ? See also:/g/GroupManagersForum/topic/19189779 Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
||
Shal Farley
Bruce
Duane
Dennis McCarthy