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Re: Why does groups.io allow one to...

 

Steve,


like their own posts?????!?

One thought was that it could be used as a kind of bookmarking capability to let one find particular messages more easily. Of course, this requires some tool for getting a list of the messages a) that you like, and/or b) that anyone likes. I've suggested that this ability be added to the Filter/Tools function when looking at the Topics, Messages, or Search results. Right now the only available filter is by date.

Absent any tools for finding out (other than by browsing) which messages have been liked it isn't immediately obvious to me why anyone cares who likes what.

Shal


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Where is the time stamp on the message on the site that go from yesterday on???

 

I am trying to figure out what time certain posts got posted.? If I look at today's postings it says a time but if I look at yesterday and beyond it only gives the date....is the time not available after the day has passed?

Linda Perry
List Member Post Regarding Site Hack?

 

I don't know what to make of this post from one of my list members.? She is worried that somehow, groups.io was hacked, and her email address and other information may have been stolen.? I have not idea if this site is related to groups.io or not, so wanted to post here, and see what other expert groups.io users have to say about this.? Here is the post, I've removed any list member identifying information:

?

Hi all
I'm sorry, that I have to write this here, and hope admins will take this serioully?
There has been a lot of breaches lately concerning diverse on the Internet.
I checked the email account, which I use here and got what you see at the end of this message.
I am actually quite worried. The only place I have encountered something with ".io" is on this list, so I assume, this is where I should be concerned.
You can all check your email adresses here:
You will see if your email is leaked, and at the end of the message, you will see which sites have been compromised.
Marianne
?

Verifications.io: In February 2019, the email address validation service?. Discovered by??and?, the breach was due to the data being stored in a MongoDB instance left publicly facing without a password and resulted in 763 million unique email addresses being exposed. Many records within the data also included additional personal attributes such as names, phone numbers, IP addresses, dates of birth and genders. No passwords were included in the data. The Verifications.io website went offline during the disclosure process, although?.

Compromised data:?Dates of birth, Email addresses, Employers, Genders, Geographic locations, IP addresses, Job titles, Names, Phone numbers, Physical addresses


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Patty S.
Re: Why does groups.io allow one to...

 

I belong to a number of online forums where you can "like" for "up vote" your own posts. Sometimes with rewards attached. Seems to be a nature of the beast and a technological challenge. Or maybe it's just intentional and set that way to punish people with a certain set of ethics.
Re: Groups.io mail still going into SPAM folder

 

It is easy to set up a gmail account settings so it passes all messages through.? Then use a spam filter at your end to filter things.? I use Mailwasher Pro in front of Thunderbird and have not had any problems with messages from groups.io





Bruce Wilson
Barrie, Ontario, Canada

On 3/14/2019 16:20, Jim Higgins wrote:
Received from Frank Greco at 3/14/2019 03:47 PM UTC:

We're getting a lot of the members in our mailing list (8.5K+) reporting groups.io email is going into their spam folders. I'm experiencing the same thing and my email is hosting by Google (with my own domain).

I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).

Is there anything we can do to alleviate this problem?

Yes... with no intent to be a smartass... use a domain/hosting/email service other than Google. They're too big to care how many problems their filtering decisions cause... as months worth of help requests here indicate. The only solution is to vote with your wallet/feet by going elsewhere.

Jim H
Re: Groups.io mail still going into SPAM folder

 

Frank,


I'm probably not explaining my issue properly.

I think you've been perfectly clear.

Clearly I can train my gmail's ML back-end to recognize the emails as legitimate.? However this does not address the other users out there;

What I'm saying is that the same applies to them.

There is nothing you can do, and not much further Groups.io can do, to influence their email services' decisions about whether or where to deliver your group's messages. It is up to each member to use whatever tools his/her service gives them to assure delivery of list messages into into his/her Inbox.

I only focused on Gmail because that's the email service I use and know. Plus I was somewhat taken aback that some others here report experiences so different than mine. In the past I haven't been shy about recommending a change of email service when you find that your service just can't/won't deliver messages that you signed up for.

But first of course you should understand how your service is supposed to work, and use the tools it has; otherwise changing services may take you out of the frying pan and into the fire.


Any suggestions are more than?welcome.

Get the word out to affected members if you can.

Shal



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Re: Groups.io mail still going into SPAM folder

 

I appreciate the response Shal.
?
I'm probably not explaining my issue properly.? I am using Groups.io to send email to the members of my (user group) community.? There's about 8.5k members, ie, a lot.
They all have their own email providers that's way out of my control.? ?When email is sent from Groups.io to my members (who are all registered on Groups.io), many users report our emails are found in their SPAM folders.
I have found my own Groups.io email in my SPAM folder.? ?Clearly I can train my gmail's ML back-end to recognize the emails as legitimate.? However this does not address the other users out there; some don't even know they have an email from our group because its in their SPAM folder.
?
Any suggestions are more than?welcome.
?
Frank
?
?

On Thu, Mar 14, 2019 at 7:24 PM Shal Farley <shals2nd@...> wrote:

Frank,

?
I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).
?
My experience using Gmail with Groups.io has been excellent, Jim's comments notwithstanding. Gmail's filters almost never classify something I wanted as Spam, or vice-versa.
?
I don't know if using a hosted domain makes things different for you.
?
?
Is there anything we can do to alleviate this problem??
?
What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages.
?
With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam. I have
?
Are the DKIM certs up to date?
?
Yes.
?
In Gmail's UI use the Show original menu item to check out any message you've received from Groups.io. It will show you at the top the authentication results:
SPF: PASS with IP 66.175.222.12
DKIM: 'PASS' with domain

Shal

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?
Re: Groups.io mail still going into SPAM folder

 

Shal . . .

On Thu, 14 Mar 2019 16:19:24 -0700, "Shal Farley" <shals2nd@...>
wrote:

What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages. With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam.

This seems to work in Postbox (built on Thunderbird) with Gmail, too,
and not just when using the web interface for Gmail. Have you fond
that to be the case with Thunderbird, which I believe you use for
Gmail retrieval?

Donald
Re: Groups.io mail still going into SPAM folder

 

I have about 8.5K members in my community (on Groups.io).? Our mailing list emails are sent from Groups.io.
I have no control on what email provider our community members use (as you would expect).
?
Yes, I can easily create a filter for myself, but that doesn't address the bigger problem of my community.? Many members are reporting Groups.io email goes into their spam folders.? So its a major problem.
?
I should have made that clear in my original post.? Sorry about that.? ?Just wanted to know if this is an issue with DKIM on the Groups.io side, something on the gmail side or something else.
?
Frank


On Thu, Mar 14, 2019 at 2:52 PM Roleigh Martin <roleigh@...> wrote:
If you create a gmail filter rule for?@ to never go to spam, does it work?
-------------------------------------------------

_

[excess quotes trimmed by moderator]

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Frank Greco
?(t) ? (g) 732-639-0990
Re: Groups.io mail still going into SPAM folder

 
Edited

Frank,

?
I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).
?
My experience using Gmail with Groups.io has been excellent, Jim's comments notwithstanding. Gmail's filters almost never classify something I wanted as Spam, or vice-versa.
?
I don't know if using a hosted domain makes things different for you.
?
?
Is there anything we can do to alleviate this problem??
?
What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages.
?
With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam. I have
?
Are the DKIM certs up to date?
?
Yes.
?
In Gmail's UI use the Show original menu item to check out any message you've received from Groups.io. It will show you at the top the authentication results:

SPF: PASS with IP 66.175.222.12
DKIM: 'PASS' with domain groups.io

Shal

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Re: member approved by accident

 

Send them an email
Subject line
"Subscription Approved: Additional Action Required to maintain membership"
Body of message.
Hello (name or email)
We have added you to our group. In order to maintain membership, we need..

1)Your full name
2) address or additional information that the group require

Should we not receive this information by (set date) we will have to decline your membership.
You may request to rejoin at anytime.
Thank you,
Group Admin
===================
We always send a similar message to pending members, sometimes it takes a couple of shots to wake them up
Good luck.
Let us all know what you did and how it turned out.
73
Gary MacGregor
Re: Groups.io mail still going into SPAM folder

 

I've been managing/owning selveral groups for close to 4 years at groups.io
The largest is almost 3500 and has been close to that for 15 of the 20 years of its' existence
Our monthly new member intake is roughly 60 and we lose up to 8% of members per month.
I scanned the last 100 Past members
  • The most recent one was February 26, 2019 and was not gmail but was Yahoo
  • There are several Yahoo, Verizon and other Yahoo hosted ATT domains left for spam but no gmail accounts.
We thought about hosting at google but decided it was to complicated.? I'm so glad we didn't

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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?
Re: Groups.io mail still going into SPAM folder

Jim Higgins
 

Received from Frank Greco at 3/14/2019 03:47 PM UTC:

We're getting a lot of the members in our mailing list (8.5K+) reporting groups.io email is going into their spam folders. I'm experiencing the same thing and my email is hosting by Google (with my own domain).

I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).

Is there anything we can do to alleviate this problem?

Yes... with no intent to be a smartass... use a domain/hosting/email service other than Google. They're too big to care how many problems their filtering decisions cause... as months worth of help requests here indicate. The only solution is to vote with your wallet/feet by going elsewhere.

Jim H
Re: Groups.io mail still going into SPAM folder

Roleigh Martin
 
Edited

If you create a gmail filter rule for?@ to never go to spam, does it work?

[Unneeded link trimmed by Moderator]


On Thu, Mar 14, 2019 at 10:41 AM K¨¦vin COSTELLOE via Groups.Io <kevin=[email protected]> wrote:

Hi Frank,

I've had this issue with my business email, unfortunately it's google being google.

All my business emails are sent from a fully authenticated (DKIM, SPF and DMARC) professional anti spam service with a great IP reputation, yet in GMail 90% of our emails end up in SPAM.

Kind regards,


K¨¦vin Costelloe
Always remember to pillage before you burn.
Threema : 3XMN8PC | Modem :?+1 (416) 548-4117
@mmn@...

Envoy¨¦ depuis ProtonMail mobile



-------- Message d'origine --------
On 14 mars 2019 ¨¤ 16:47, Frank Greco < fgreco@... > a ¨¦crit?:

We're getting a lot of the members in our mailing list (8.5K+) reporting email is going into their spam folders.? I'm experiencing the same thing and my email is hosting by Google (with my own domain).
?
I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).
?
Is there anything we can do to alleviate this problem?? Are the DKIM certs up to date?
?
Frank

?

?
Re: Groups.io mail still going into SPAM folder

 

Hi Frank,

I've had this issue with my business email, unfortunately it's google being google.

All my business emails are sent from a fully authenticated (DKIM, SPF and DMARC) professional anti spam service with a great IP reputation, yet in GMail 90% of our emails end up in SPAM.

Kind regards,


K¨¦vin Costelloe
Always remember to pillage before you burn.
Threema : 3XMN8PC | Modem :?+1 (416) 548-4117
@mmn@...

Envoy¨¦ depuis ProtonMail mobile



-------- Message d'origine --------
On 14 mars 2019 ¨¤ 16:47, Frank Greco < fgreco@... > a ¨¦crit?:

We're getting a lot of the members in our mailing list (8.5K+) reporting email is going into their spam folders.? I'm experiencing the same thing and my email is hosting by Google (with my own domain).

I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).

Is there anything we can do to alleviate this problem?? Are the DKIM certs up to date?

Frank
Re: Why does groups.io allow one to...

 

On Thu, Mar 14, 2019 at 01:39 PM, Steve wrote:
like their own posts?????!?
Beats me. Facebook does, too.
?
Bruce
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Why does groups.io allow one to...

 

like their own posts?????!?
Groups.io mail still going into SPAM folder

 

We're getting a lot of the members in our mailing list (8.5K+) reporting email is going into their spam folders.? I'm experiencing the same thing and my email is hosting by Google (with my own domain).

I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).

Is there anything we can do to alleviate this problem?? Are the DKIM certs up to date?

Frank
Re: Creating an alias

Mike Cohen
 

Shal,
Hard for me to express how much I appreciate your detailed responses.? Simply put...Thank You !!
The two names in the screenshot are myself (Owner) and the person who will take over if I get hit by a bus.? The default is to have the first message moderated.? I override that for most members.? Fortunately, we have never had an unwanted posting.
Not my first choice, but I will encourage the dozen or so members who use Winlink and cannot add a Winlink alias to add a subscription, like I did.
Thanks again.
Mike


On Thu, Mar 14, 2019 at 1:03 AM Shal Farley <shals2nd@...> wrote:
Mike,


Any suggestions for how others could be searched and deleted?

You cannot.

An account is not a subscription. What you can find in your Members list are subscriptions, but those same email addresses may have subscriptions in any number of other groups. Or no groups. Which is how there may be Winlink addresses which are registered (have accounts) but do not appear in your group's Members list.

Only the account owner can delete the account.

I see from your screenshot that those two addresses are not listed as NC, meaning that they are confirmed, meaning that the holder of that address can receive messages sent to that address (unless you used Direct Add to put them there, or unless you manually confirmed the address, both of which are Premium features).

Being able to receive messages at that address is a good thing: it means that the member can use the Email me a link to log in button to log in for one last time to delete the account, even if he/she never set a password for the account.

By the way, I also see that they have the P badge, meaning that their subscription Posting Privilege is set to Override: not moderated. I generally recommend against using that setting for most members. If it is your intent to have most members in your group un-moderated it is better to choose the Default Group policy privilege for most members and uncheck Moderated in the Spam Control section of your group's Settings page. That way you can quench a flame war or other disturbance in the group at need by simply checking the Moderated box, and then unchecking it again after things quiet down. Since you are forced to choose at least one in the Spam Control section, check New Users Moderated instead.

Shal



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Re: email address from sender

Jim Higgins
 

Received from Shal Farley at 3/13/2019 10:35 PM UTC:

It isn't done that way because that's not what an email list is. I would argue that use cases that require privacy at the level of not even exposing an email address are likely use cases that would find a better home using a web forum or some other means of communication.

Yes! All that plus complete anonymity helps to enable the bad behavior that the OP expressed a passing concern about. People who can't hide their identity will tend to be more polite than those who can.

Jim H
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