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Re: Groups.io mail still going into SPAM folder

 
Edited

Frank,

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I believe most people that have this problem are using gmail or a Google-hosted domain (presumably the same infrastructure).
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My experience using Gmail with Groups.io has been excellent, Jim's comments notwithstanding. Gmail's filters almost never classify something I wanted as Spam, or vice-versa.
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I don't know if using a hosted domain makes things different for you.
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Is there anything we can do to alleviate this problem??
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What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages.
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With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam. I have
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Are the DKIM certs up to date?
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Yes.
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In Gmail's UI use the Show original menu item to check out any message you've received from Groups.io. It will show you at the top the authentication results:

SPF: PASS with IP 66.175.222.12
DKIM: 'PASS' with domain groups.io

Shal

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