On Thu, Jan 31, 2019 at 08:02 PM, Bruce Bowman wrote:

The post-er will be notified and the message will subsequently display an Edited tag in the message archive.

I haven't been able to replicate that yet, but I'll try it another way. Does deleting the original message notify its sender?

I have a local broadband failure here so at the moment I'm working via a data dongle? and I don't want to guzzle PAYG data by playing with photos!

Chris

A note on this subject, of a problem that I am having.

I have 8 equestrian?groups here in New Zealand, that I am the only moderator of. Our Telco?ISP is called xtra, which is my ISP.?I have put my own email address in each group so I know that any email I send to groups.io is sent out. All was working well, then I noticed? I was only getting returns from some groups, very intermittent! Then I got an email from groups.io to unbounce my account. I did this and started doing some investigations, and found that of the approx. 1600 addresses in my groups,?over 400 of the "xtra"?address had the red "B" (Bounced)?against them. Addresses with other ISP's are working fine.

I have tried sending some of them a bounce probe, doesn't work as xtra has blocked anything from groups.io! Unless they have unbounced their account.

Now trying to get xtra to lift the block on groups.io, then I will need to send an email to all the xtra addresses directly to not treat the "unbounce" link as a spam or phishing email, as I thought it was when I first saw it.

The cause that started it: I use Thunderbird for my emails. If I put an attachment into the box at the top with the lines in it, and send it to groups.io to be sent out, xtra would bounce them! If I put the attachment into the body of the email, it works fine. Very odd.

Hope I get some sense from xtra soon.

?

Barry.

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On Thu, Jan 31, 2019 at 08:57 AM, Chris Jones wrote:

I am also a bit uncertain about any notification to the originating member; at the moment there doesn't appear to be any but further testing is required on my part.

Deleting an attached photo (like those in the Emailed Photos folder) is considered a message edit. The post-er will be notified and the message will subsequently display an Edited tag in the message archive.

Regards,
Bruce?
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Omg Bruce and Duane. I did not realize or forgot I could customize the footer. Off to do that now. Thank you for the kind reminder.?
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Patty S.

Holly -- More information on bounce handling than you'd probably ever want to know can be found in the system help at?/static/help#bouncing. Please read this entry and come back with any residual questions you may have.

For your convenience, I will say that:

• Bouncing is an account status, not a group status.
• The bounce probe contains a link that the subscriber must click on to unbounce their account.
• There is no way to send yourself a copy of the probe, or to "check on bounce probe status." The best you can do is check the email delivery history again to see if it was delivered.
• Save for sending additional bounce probes, there is little that you, as a group owner, can do to resolve a bouncing account.

Please also note that 400-level errors usually indicate a temporary condition, such that the message in question could subsequently be delivered. There are several good resources on the web to help you sort out SMTP error codes -- one of them is .

Hope this helps,
Bruce
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On Thu, Jan 31, 2019 at 07:46 AM, Fabien wrote:

I was wondering if someone sends an email to the [email protected] address, do you receive it?

If you are an Owner or Moderator, whether you receive a message sent to [email protected] depends on your Subscription settings. Click on Subscription on the left-side menu bar and scroll down to the Owner Email section.

You can also get there by opening a Moderator record in the Member List.

What about the [email protected] address? owner meaning your group name.

If you mean [email protected], this is not what most people think it is. Sending any message to the +help address returns a list of available email commands, similar to the ones available in the old internet Listserv software. Try it and you'll see what I mean. See also?/static/help#emailcommands?

One more thing. How do you send a notice to all the members at once using the notices saved in the settings?

Member Notices of type Group Guidelines can be scheduled to be sent on a monthly basis. Unfortunately, there is no convenient way to do it at other times, or for other types of Member Notices. What I usually do is just open the notice, copy the text to my clipboard, paste it into a new group email, and send. If anyone has a better way I'd be pleased to hear how they do it.
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Hope this helps,
Bruce
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On Thu, Jan 31, 2019 at 07:46 AM, Ruthie Levi wrote:

our group has an automatic questionnaire that is sent out, upon a new member applying for membership to the group. something has changed & pending members are no longer being sent that questionnaire.

Go to Admin>Settings>Member Notices and make sure that your desired Pending member notice is marked as Active. If not, no message will go out.

The Pending message is only sent in groups that use the Restricted method for Spam Control. If you've recently changed this group to use some other method, that would also explain the problem.
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Regards,
Bruce
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Hi Duane,

Thanks for the information. I will contact support.

Regards,

Alex

There's a check box on the upload page that will send a message to the group.? Whether everyone gets it will depend on their settings.

Since the transfer process is on hold for now, your options are limited.? If you have all of the email addresses of your members, you could upgrade to Premium for a month and Direct Add them all.? I'd post a message on the Y group to let them know what's coming though.? Info on that is at /g/GroupManagersForum/wiki/Direct-Add-From-Yahoo

Duane
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On Thu, Jan 31, 2019 at 07:58 AM, Alex Earl wrote:

As you can see in the screenshot below, my Main Group was renamed to "[email protected]", but I apparently already had a subgroup with the same name. Is it possible to merge the subgroup into the Main Group so that I can delete the subgroup but retain the messages and move anyone who is only subscribed to the subgroup into the Main Group?

It looks to me like you've uncovered a serious bug.? As near as I can tell, there's now no way to get to your main group.? It may be possible to rename your main group temporarily to get them separated, but that might lead to worse problems.? Your best bet is probably to contact [email protected] to see if they can do what you want.? There would be no need to move members of the subgroup because everyone has to be a member of the main group in order to join a subgroup.

Duane
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On Thu, Jan 31, 2019 at 09:16 AM, Patty Sliney wrote:

The footer on the digest really should mirror the footer on an individual email.

In that case, you should probably modify the group custom footer as Bruce mentioned to include the link.

Duane
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Thanks, Bruce.? If the link is on the list home page, but the list member cannot figure out how to sign into Groups.io, not sure that's very helpful. I know those links are active on a list's home page, even if you're not signed in, but some/many of my list members are computer-challenged enough not to figure out how to search for our list while not signed into Groups.io.? In my mind, this is a miss.? The footer on the digest really should mirror the footer on an individual email.? That way, Digest members will have the same footer links as someone on Individual Emails.?

Patty Sliney

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Patty S.

As you can see in the screenshot below, my Main Group was renamed to "[email protected]", but I apparently already had a subgroup with the same name. Is it possible to merge the subgroup into the Main Group so that I can delete the subgroup but retain the messages and move anyone who is only subscribed to the subgroup into the Main Group?

On Wed, Jan 30, 2019 at 05:37 PM, I wrote:

You can also delete the photo direct from the album should you so choose; Delete is another of the tabs under the photo. I know deleting the message sends a notification to its originator; at the moment I don't know if simply deleting the photo does as well.

Update; deleting the photo (rather than its parent message) does not delete the message, but leaves it there in a sort of orphan state. Not to be recommended IMHO.

I am also a bit uncertain about any notification to the originating member; at the moment there doesn't appear to be any but further testing is required on my part.

Later...

Chris

Have looked at this group's wiki, the groups.io wiki, and the help group wiki (doesn't exist), plus searched the emails in these groups, but haven't found the answers to my questions, so asking here.

I sent bounce probes to each bouncing member (most are Charter but one Charter member isn't bouncing - reason for bounce, 421 impin008.msg.chrl.nc.charter.net cmsmtp ESMTP server not available AUP#I-1300). I'm not clear on:

a) what is sent in a bounce probe

b) whether the member would see anything from the bounce probe - for example, a link to confirm delivery in the probe. I'm guessing the member doesn't see anything or have anything to respond to, that it's just looking for the email service's response.

c) at what point is an email sent to the member to confirm the membership is still valid? Is it only after the 15 days of grace period, assuming the bounce probes stop bouncing to start that period?

d) is there a way to be copied via email with the bounce probe's result?

I told the bouncing members I'd sent a probe, but I don't know what will happen after that (other than, as of just a couple minutes later, they've already bounced again).


In addition, a suggestion - please let me know if it should be posted on the beta group: When checking the bounce status of a given member, then clicking the "Members" button at the top of that member's status page, I assumed it would return me to the bounce page (so I can continue working on status issues), but instead it returns me to my full member list. Is this a glitch or is there a reason for this, requiring another click to get to the next bouncing member?

I saw an email with a similar request in the beta group - in that case, the person asked to be returned to the page where the owner/moderator started from when making a change to an individual member. My group is quite small at 92 members, but I'd agree with that idea as well. I have changed my preference to 100 per page, but of course if I'm not returned to the page I was on, that's moot.

And another suggestion - it would be nice to be able to multi-select bouncing members to check bounce-probe status, instead of checking them all individually. I only have 5 members I want to check, but even so it adds up to a lot more time than it needs to.

I *think* that's it for questions - but if there's something I've missed, like an online resource I don't mention above or a common question related to bouncing, please let me know.

Thanks much!

Holly

Hello,
I was wondering if someone sends an email to the [email protected] address, do you receive it? What about the [email protected] address? owner meaning your group name. One more thing. How do you send a notice to all the members at once using the notices saved in the settings?

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