Holly -- More information on bounce handling than you'd probably ever want to know can be found in the system help at?
/static/help#bouncing. Please read this entry and come back with any residual questions you may have.
For your convenience, I will say that:
- Bouncing is an account status, not a group status.
- The bounce probe contains a link that the subscriber must click on to unbounce their account.
- There is no way to send yourself a copy of the probe, or to "check on bounce probe status." The best you can do is check the email delivery history again to see if it was delivered.
- Save for sending additional bounce probes, there is little that you, as a group owner, can do to resolve a bouncing account.
Please also note that 400-level errors usually indicate a temporary condition, such that the message in question could subsequently be delivered. There are several good resources on the web to help you sort out SMTP error codes -- one of them is .
Hope this helps,
Bruce
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The system Help is your friend.??
/static/help