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Re: Deleting a Databases
On Sat, Nov 10, 2018 at 08:52 AM, Pat W. wrote:
How do you delete a Database that was transferred from another group and the person who put it there is no longer a member?The group Owner should be able to delete it as follows:? Open the database table by clicking on its name. Click on the "Edit Table Properties" button at the top of on the resulting page, then click on the red "Delete Table" button at the bottom.?? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: bouncing
Jim,
The most effective solution to Gio mass bouncing problems is directIt isn't as if Mark doesn't already know any of what you've said. I don't recall any mention in this instance, but in prior incidents Mark has mentioned his contact, or attempt at contact, with various email services. Not that all of them are particularly receptive to such contact. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: bouncing
Yvette, ... if the email provider is bouncing messages from Groups.io, is there a possibility that they may not see my manual bounce probe?? That's quite possible, depending on the criteria used by the receiving email service. The automatic bounce handling will send another bounce probe every few days in an attempt to wait for whatever problem occurred to be corrected. That's while the member's status is Bouncing (blue B). When Groups.io gives up the status is changed to Bounced (red B). If so, is there a way that we can see the bounce probe ourselves with the link to Unbounce then send it from our own email address so that is isn't originating from Groups.io?? No. The point of the probe is to demonstrate that the member's email service is accepting messages from Groups.io again. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: bouncing
Ginny, I put a support request into Mark; he asked me if I could send him any error codes. I tried but I can't really pull any. All I get is the Groups.io message that my account is bouncing, click here to unbounce. You can go to your Account and click on the Recent Bounces page to see what error codes (and text) are listed in the Reason column. Or on the Subscription page of any of your groups, on the Email Delivery History tab. But Mark should be able to see that info, so I'm not sure why he asked you to send it to him. ? Mark tried but he's not familiar with Barracuda and unless we can come up with something ore concrete for him to go on, he's stuck. His suggestion was to contact my provider - I'm still waiting on them. As I understand it Barracuda sells security "appliances" - devices that sit between your computer and the internet to protect your system. But it is possible they also have a larger-scale product that your email service may be using for spam and malware filtering. A lot of smaller email services use third-party RBL (Realtime Black List) services as part of the decision on whether to accept or reject ("bounce") incoming messages. If Groups.io's outbound email server(s) gets onto one of those lists then that can produce widespread rejections. Y!Groups had this problem from time to time as well. It can be torture for Mark to try and get an RBL to de-list (or better, whitelist) Groups.io, but to even start he needs someone's email service to tell him which RBL is being used. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Mysterious Email Problem
I called my ISP again on Friday the 2nd, and this time I got to talk to a tech person a level higher on cox.com. They gave my problem a ticket number after determining the problem seemed to be on their end, and would probably get back to me again the following Monday...Which they didn't. I called Cox again on Tuesday the 6th for an update, and all they could do is tell their tech people I called back with the same problem. Now the email delays had gone up to 8 days, so I called again on Thursday the 8th. The person I talked to could only tell me they still see the ticket number, and thought I should be some kind of email notification from the tech people by Friday...Which I haven't gotten so far. One thing has changed though, as now the delays are down to 30 hours...We're making some progress!
Don |
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Re: INDIVIDUAL EMAILS
Ellen, When you email an individual in Groups.io where do you go to review/retrieve the sent email? That's a feature that doesn't (yet) exist. For now use the "BCC Me" checkbox to receive a copy in your email. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Invitation questions
Michael, | Subject: Invitation to join the <groupname>@ email group Mark typically uses the group's posting address as the name of the group, so it should appear as [email protected] or <[email protected]>. That is, the angle brackets should either encompass both the name and domain, or not be present. Or, in the case of a group with subgroups: [email protected] (for the primary group the simpler form, [email protected], can be used instead). however at the bottom of the Invitation there were 3 confusing and unexplained 'buttons': That sounds like a feature of your email interface. I know Gmail sometimes makes suggestions like that, what they do is compose a reply with the suggested text in the body, then leave it for you to complete the reply or just click Send. Possibly other services have that feature too. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Multiple addresses for members?
Chris,
You cannot, as moderator, but they can set an Email Alias in their Account settings. Tell them to go to their Account page and open up the Advanced Settings For Email Aliases section on that page. The Email Alias address will not show up with its own entry in your Members list, nor will it receive any notices or email from the group. But if the member uses an Email Alias address to post to the group that message will be handled as a message from that member (same as if they sent from their subscription address). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Invitation questions
I sent an invitation to a new free email address of mine. This is the Invitation message it received:
| Subject: Invitation to join the <groupname>@groups.io email group Shouldn't this be "<groupname>.groups.io"? (and again in the message body)? Message body: | Hello <emailaddress>@outlook.com, | | You have been invited by <me> to join the Groups.io group <groupname>@groups.io. | | The following message was included by <me>: | | <my custom message> | | If you have questions about this invitation, send them to <groupname>[email protected]. | | To accept the invitation, please reply to this email, or you may accept the invitation on the website. | | If you are not interested, or if <emailaddress>@outlook.com is not your email address, please ignore this email. | | Cheers, | The Groups.io Team "accept the invitation" was a clickable link to the <groupname>.groups.io website which make sense, however at the bottom of the Invitation there were 3 confusing and unexplained 'buttons': "Thank you for the invite." , "Thank you for the invitation." , and "Can you please add me?" What are these 3 unexplained 'buttons', what is the difference between them, and where do they go? |
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Multiple addresses for members?
I have several group members who use >1 email address, and the one they signed up with is not the default their email uses to send. Is there any mechanism by which I can associate multiple email addresses with their membership? Chris R. ====== Not to be taken literally, internally, or seriously. Twitter: |
Bruce Bowman
Shal Farley
Don Grass
Michael Pavan
Chris Rose
Kathleen Taormina