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On Tue, Nov 6, 2018 at 02:29 AM, Panagiotis Georgopoulos wrote:

I've created a new group and emailed my first post from the email I subscribed with.?

Rather than emailing into the group from your email address, why don't you try going online to your group and sending a message from the group itself?? I do this with all of the groups I belong to and never email into the group from my email provider.? I always see/receive the messages I send and have never had a bouncing problem even though I use a provider that is notorious for that and for marking messages as spam. Hope that helps a bit.
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Yvette in Ontario

Hello Shal,

Many thanks for the elaborate reply. Why the error is happening is clear to me now.

We set up this mailing list for a collaboration between companies so ideally I and many colleagues would like to be able to send/receive emails properly. It is far from ideal to not be able to receive emails from colleagues from our own company (defeats the purpose of the mailing list).

What I don't get is how I can send/receive emails from my corporate email account to another mailing list (lists.onap.org) that is also set up in groups.io. The only difference is that the other group has its own domain (lists.onap.org). How isn't my email service rejecting these emails also?

Many thanks,?
Panos

Panos,

I never received that email and if I read my email delivery history on
the groups.io web portal I see a bouncing error
"550 5.7.1 local domain specified from non-local IP".

What your email service is saying is that they rejected the message because it is From you - your email address in their ("local") domain - yet they received it from Groups.io (a server at an IP address that doesn't belong to them ("non-local").

Do you have an idea of how to sort this out?

You'll need to ask that of your email service. As matters stand they are basically saying that you may not receive your own messages back from any traditional email list. But they may have a way to "whitelist" or otherwise identify groups.io as a valid sender of messages To you that are From you.

Or you could decide to just live with this limitation. You should be able to receive group messages from other group members (but maybe not from any that use your same email service, depending on how picky they are being). That would be something you'd need to check, if possible.

Or you could set up a second subscription for yourself at another email service (such as gmail). You would set your primary address subscription to No Email to prevent duplicates. An Email Alias and some forwarding or cross-service mail checking would be involved.

Or you could chose a more list-friendly email service.

Shal


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Beth,

This user says that she is getting topic/message emails ... , but when
she tries to set a password by going to the login page and clicking on
forget password she never gets that email.

In the category of "Is it plugged in?" questions, she should check at her service's webmail interface for any Junk or Spam folders that may be catching the logon emails, or any filters she can set to accept email from groups.io or from [email protected] (aka "whitelist" them).

She should also make sure that the email address she's trying to use is exactly the same as that shown in the bottom of a footer from a group message she has received. It is amazing how many times members typo their own email address, or type the wrong address because they had previously set up a forwarding arrangement.

Shal


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Hello all,

I've created a new group and emailed my first post from the email I subscribed with.?

I never received that email and if I read my email delivery history on the groups.io web portal I see a bouncing error "550 5.7.1 local domain specified from non-local IP".

Do you have an idea of how to sort this out?

Many thanks in advance,
Panos??

Received from Jonathan Sivier at 11/6/2018 12:03 AM UTC:

I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

This seems to indicate there is some issue with groups.io that iCloud doesn't like. Is there anything I can do?

The page at the above link is aimed at bulk senders of the shady variety. iCloud is confusing Gio with senders of unsolicited bulk mail... aka spam. It's not Gio's problem; it's iCloud's problem.

Two potential solutions...

1) Your subscribers should complain to iCloud - via phone if possible, but also via email. They should complain to postmaster@... and abuse@... and tell them that Gio is a subscription mailing list service like YahooGroups, email by subscription only, no spam.

2) Groups.io should tell them the same. Based on some experience manning an abuse desk part time, they'll probably pay more attention to Gio than to your two subscribers.

Jim H

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On Nov 5, 2018, at 7:03 PM, Jonathan Sivier <jsivier@...> wrote:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

I have two subscribers who received this message, both sending from the DC.gov domain. I don’t know if “local” refers to their server or the Groups.io server.

Often their messages are rejected and sometimes they don’t receive messages. I’ve told them I think it is on their end because no one else is having that problem and they are the only ones coming from that domain.

Sharon
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Sharon Villines
[email protected]
"Neighbors Talking to Neighbors”
Takoma Park DC and MD

I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

This seems to indicate there is some issue with groups.io that iCloud doesn't like. Is there anything I can do?

Jonathan

It's his provider saying they think they got too many messages from Groups.io.? He should contact his provider and tell them that this is a group site that will send emails, sometimes many in a short time.? I doubt it will do any good, but they may allow more traffic eventually.

Duane
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I checked the history of a brand new member and this is what appeared for the test message I posted to him:
MessageNew Statler Siblings Test message for new member DavidAttempted2:54pmResponse550 5.1.0 <66.175.222.12> This IP has sent too many messages this hour. IB504 <http://x.co/rlbounce>I don't understand the too many messages this hour part--is that related to his provider or something on Groups.io's end?ThanksJanice?B

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Received from Stephanie Guerlain at 11/4/2018 01:27 PM UTC:

Does anyone else have their groups.io group set to "Reply to Sender" and it works as intended?

Yes. It works perfectly here. I use an email client on my home computer... not Gmail.

Jim H

I had read here that the group transfer would likely happen more quickly if I upgraded to a paid group for at least a month. So I did that.

My question is, do I need to delete and restart the transfer request for it to be noticed that it's now a "premium" group?

Thanks.

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Dear Group.io;

I have question about the outside accessibility of the databases inside each group.

Is it possible to query the existing tables via XML or any other method using a script?

All the best and keep up the great work!

Alex

On Mon, Nov 5, 2018 at 08:53 AM, Barb M wrote:

(It is a paid group - not sure whether the test site is available to free groups, too....)

Yes, the -test option is available to all groups.? As you and Shal mentioned, there's no way to reverse the procedure, so use it VERY carefully.
[Edit, I should clarify that it's the Delete function that can't be reversed.? The others can be undone, but could be a hassle.]

Duane
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Hello, I?m sorry I do not understand what wrong is with my emailadress? I get bouncing, what can I do? Sorry my english is not so good, I?m from Germany

Sincerly Sue

If you have a paid group, you can edit their email address for them.

If they use a screen reader, they should have minimal difficulty since Mark tries to keep the site compatible.? They can change the email address in their account settings instead of starting over.

Duane

[Subject changed and extraneous image trimmed by moderator]

On Sun, Nov 4, 2018 at 06:04 PM, Shal Farley wrote:

There is also a "batch mode" in testing. If you append "-test" to the address
when you're looking at the message list in Topics view then you will see
checkboxes to the left of each topic. Like this, but use your own group name,
not GroupManagersForum (you must be a moderator or owner of the group to see
it): /g/GroupManagersForum/topics-test

You can then use the red Delete button at the top of the page to delete all
the topics you've selected. This allows you to delete a page full of topics at
once.

Our group decided to get rid of many of our oldest posts (from 15-20 years ago) as they were no longer relevant and just slowed down Searches, e.g. We used the Beta "batch mode" method Shal described above and it worked like a charm! Setting my account to see 100 entries at a time, I went through over 100,000 messages quite quickly. WAY better than the one at a time method.

If you are *sure* you want to delete them, this method was great for us. (It is a paid group - not sure whether the test site is available to free groups, too....)

Barb