One more piece of information might be useful to solve this puzzle.

Is this an Outlook.com account, an ISP account that you read at
Outlook.com, or an ISP account you receive in the email client that's
in MS Office called Outlook?

Many use Outlook to refer to both the program and the webmail service,
and they are not the same. If you're using your ISP email account and
reading it in the Outlook program that comes with Office, or even
having Outlook.com (the Webmail account) retrieve your ISP email, the
problem might be with your ISP's spam filter, not any in Outlook (the
program) or Outlook.com.

Addressing the ISP's spam filter for your account might require some
digging on your part to find out how to make changes to it or might
need a support call. I set my ISP spam filter to send me what it
thinks is spam but to mark it as spam in the subject line. Usually it
is spam but before I did that, I was not receiving some emails that
weren't spam because the ISP's filter though it was.

Donald

On Mon, 29 Oct 2018 01:13:33 -0700, "Shal Farley" <shals2nd@...>
wrote:

If none of these turn up any new clues then I think I'm stumped.

Join the Icom group, a general Icom discussion group on Groups.io:
/g/ICOM (just launched)

Hi Duane and thanks for your answer.

I've tried with lower case as well, but nothing.

I know for sure that another Italian group was transferred correctly.

I see that another user had the same issue and it was a bug.

I'll wait for the support reply.

Thanks again,

Francesco

Stephanie,

I am moving my group from Yahoo groups and tried the migration feature
which in one and a half months never took place.

Have you been able to resolve this problem? Transfers are supposed to generally take less than a week.

There are a lot of tips at this page:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

The key, as Duane mentioned, is to look at the In Process page to check the status of your transfer. If you made it through Steps 0 and 1 then chances are that there's a note at the top of the In Process page telling you what happened or what to do next.
/yahootransfer

So I paid the $9 subscription fee so that I could Direct Add and now
it won't let me do it as I have 250 names to add.

As Duane mentioned, the limit is only a delay for approval by Groups.io (an anti-spammer measure). If you go ahead and submit all 250 they'll be approved in one go.

Shal


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Don,

I am subscribed to the group at that outlook address, ...
I am in the Members list under Moderators with the correct email
address, ...
and I see it in the upper right corner of the page ...
Under Email Delivery I'm set to Individual Messages.

That takes care of almost everything on the Groups.io side. One more:

In the Subscription page, in the Advanced Preferences drop-down, is your Message Selection set to "All Messages"?

Today I was receiving emails from the GMF up until about 11:00 AM PST,
but not the one I sent asking about this mysterious problem at 6:48 PM
PST, and I have not received any more emails from GMF since then.

On the the Subscription page under Email Delivery History it shows no
bounces.
... No Group.io messages in the Spam folder.

Taken together these may be a sign of greylisting, or otherwise deferred delivery. If the missing messages do eventually arrive that would be a further sign. On the other hand, delayed as long as 10/21 until now seems absurd, so while greylisting may fit what you've described for GMF, it doesn't fit what you've described for your group.


In your Subscription page for your group, on the Email Delivery History page, does it indicate any recent Successful or Unsuccessful Attempts? How about for GMF? What are the responses, if any?


You can also check the Recent Bounces page available through your Account page to get an overview of delivery from all of your group subscriptions, but I don't expect that to tell us anything new.

If none of these turn up any new clues then I think I'm stumped.

Shal


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Shal,

I'm sorry I didn't give enough information, but I'll try now.
The first thing I'll tell you is I'm replying to you through the GMF group, and not by replying to an email sent to me on my Outlook, because I never received one.

I am?subscribed to the group at that outlook address, and I'm the owner and moderator. I am in the Members list under Moderators with the correct email address, and I see it in the upper right corner of the page to the left of Help.

Under?Email Delivery I'm set to?Individual Messages.

"Is your outlook address rejecting all group messages?" Today I was receiving emails from the GMF up until about 11:00 AM PST, but not the one I sent asking about this mysterious problem at 6:48 PM PST, and I have not received any more emails from GMF since then.

On the?the Subscription page under Email Delivery History it shows no bounces.

"Is your outlook account delivering all group messages to your spam folder?" No Group.io messages in the Spam folder.

Don

Sharon,

... I discovered that these are coming from people who read and reply
online.

People are accustomed to the message being added below their comment.
They don’t write messages that make sense independently. They have to
paste the message into their reply.

Bruce wrote:

As far as an editor tool goes, if you train people to click on the
quote button in the message editor (bubble to the left of the Formats
pull-down on the menu bar), it will give the effect you want.

The other option is to select the part of the message you want quoted before clicking Reply. Refer your members to this help:
/g/GroupManagersForum/wiki/Message-composition-tips-and-tricks

Shal


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Norman,

Easier would be a longer lasting cookie.

I'm not so sure about that. If it is very infrequent then it will be unexpected and unfamiliar each time. A monthly interval might be more routine and familiar, after a time.

Or forcing a password creation.

That idea was discussed, but there was a lot of push-back from people who objected to having an "account creation" step in the group join flow. Granted much of that was abhorrence for all the rigamarole that account creation entailed at Yahoo Groups, but the question remains: how would forcing password creation make anything simpler than it is now?

It would also be safer not to offer the potential to login with you
Google it Facebook accounts.

The user must enable the social logins in their groups.io account before they can be used - they are disabled by default.

The present requirements for logging in seem arbitrary, without
hearing directly from Mark, instead of making assumptions as to why it
is being handled this way.

As has been mentioned, you won't hear from Mark here.

But you can go through old messages (starting four years ago) in the beta group if you want to see what Mark had to say. "posterid:3 flow" is a good search term (posterid:3 is Mark).


Shal


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Don

I do not get any emails from members of the group posting to the group
on my Outlook, but I can see the messages posted to the group when I
check group Messages.

Since you gave us so few clues, there are several "is it plugged in" things to check:

Are you subscribed to the group at that outlook address?

If you're logged in to the group, hover over your name (or click on it) in the upper right corner to see if it is the outlook address or a different one you used to log in. If you moderate or own the group, search the Members list to see if that outlook address has a subscription.

Is your outlook address subscription set to receive messages from that group?

This will be shown in the Members list as a mod or owner (above), or on the Subscription page for the group if you're logged in at the outlook address. Check to see whether you are subscription Email Delivery is set to receive Individual, Digest, or Summary.

Is your outlook address rejecting all group messages?

On the Subscription page click the Email Delivery History tab and look at the Recent Bounces list. That should have Reasons given by Outlook for rejecting the messages. Of course, if this is the answer you should already know from seeing a B (blue or red) badge after your outlook address in the Members list, or from a red banner on every page when logged in with your outlook address.

Is your outlook account delivering all group messages to your spam folder?

Look within the outlook user interface for the Spam (or "Junk") folder and see if group messages have been delivered there instead of your Inbox.

Shal


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Jim wrote:

But if my new car kills the engine every 30 days until I contact the
dealer for a link to restart it, that's another matter. ;-)

I've split this conversation out into its own topic:

"Automatic logout 30-days after login"
/g/GroupManagersForum/topic/27769196

Shal


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开云体育

Chris, we are a group of 150 retired men between the ages of 65 and 95. Not everyone is computer literate, but we require that all members log on to the web site, at least initially.

Easier would be a longer lasting cookie. Or forcing a password creation.

It would also be safer not to offer the potential to login with you Google it Facebook accounts.
The present requirements for logging in seem arbitrary, without hearing directly from Mark, instead of making assumptions as to why it is being handled this way.

Chris,

I don't /know/, but strongly suspect, that Mark designed the overall
operating system on the basis that there would be sufficient
understanding on the part of Owners, Moderators, and Members to be
able to use Groups.io effectively. He cannot, IMHO, be expected to
deskill it completely; it simply should not be necessary.

Actually, in the early months of beta quite a bit of effort and back-and-forth with Mark went in to streamlining both the sign up and the log in flows as much as possible, and clarifying the layout and wording of those pages.

The humorous (and old) observation was repeated at the time: making it foolproof is an impossible task - the fools are far too clever for that. It isn't so much fools' cleverness, I think, as broadly disparate experiences and expectations that make it virtually impossible to make a system completely intuitive to everyone.

We should make some distinctions here though.

This topic is primarily about the 30-day login expiration. With subtopics on "can it be changed (longer, reset on visit, or indefinite)" and "can the user experience be made clearer (what happened and what to do when it happens)".

I see those as separate issues from members having initial confusion about establishing web access the first time (join flow), including establishing a password if so desired. They are related, but when discussing "user confusion" about accessing a group's web pages it is useful to be clear about whether we're talking about a new user issue, or an on-going issue with expired logins.

(I cannot recall if the GMF wiki is publicly accessible or not;
if it is then members can be simply sent a link to it.)

Yes (as Duane said). GMF's messages too - both intentionally set that way so that we can give links to our group members without them needing to join GMF or know anything about wikis.

Shal


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Bill,

Does Mark rotate the outbound servers?

Not that I know of. Of the 18,000+ messages from groups.io that I've saved in my email, none has been from a different IP.

That's not to say he hasn't (e.g. for groups I'm not in or member services other than Gmail) or won't tomorrow.

Shal


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On 10/28/2018 7:00 PM, Duane wrote:

On Sun, Oct 28, 2018 at 03:50 PM, Dave aj4xv wrote:
421 cxr-ibgw-6008a.stratus.cloudmark.com cmsmtp 66.175.222.12 blocked
I may be wrong, but it looks to me like the security service for cox, cloudmark.com, has blocked groups.io.
Duane

One of my list members on Cox is getting blocked on that same IP, but some messages are arriving OK. Does Mark rotate the outbound servers?

--
Bill

Thanks.
I looked at our reason code, and it's showing: 5.3.4 smtp; 552 5.3.4 Message size exceeds fixed maximum message size

I'm going to contact IT to make sure there are no size restrictions in place.

Nicole

You could try using all lower case characters, but I doubt that will help.? I was eventually able to get to the home page of the group, but it took several tries.? It may be a temporary problem with YG!? I did notice that if I go to , I'm redirected to the Italian site.? That may be the problem.? If so, you will probably need to contact [email protected]

Duane
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On Sun, Oct 28, 2018 at 03:52 PM, Shal Farley wrote:

the "Or You Can" buttons for alternate log in methods (email, Facebook and Google) below

From personal experience, I can tell you that these don't show up if you have adblocker and don't don't disable it for the site, or at least the page.? Since there are no ads, I didn't feel uncomfortable disabling it for the site.

Duane
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On Sun, Oct 28, 2018 at 03:50 PM, Dave aj4xv wrote:

421 cxr-ibgw-6008a.stratus.cloudmark.com cmsmtp 66.175.222.12 blocked

I may be wrong, but it looks to me like the security service for cox, cloudmark.com, has blocked groups.io.

Duane
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Hi,

I'm trying transferring a Yahoo group by following the instructions, but I get this error:



The name is the right one, how you can see in the following screenshot.



How can I resolve this ASAP?

Thanks,

Francesco

Cox.net is not bouncing all of groups.io. We average 3 or so digests per day and almost 800 or our members receive individual messages so there's a lot going on
We currently have 34 members on cox.net.? Only 3 have been bounced in our history and the latest one of them was June 2017.??
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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?