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Re: Mysterious Email Problem


 

One more piece of information might be useful to solve this puzzle.

Is this an Outlook.com account, an ISP account that you read at
Outlook.com, or an ISP account you receive in the email client that's
in MS Office called Outlook?

Many use Outlook to refer to both the program and the webmail service,
and they are not the same. If you're using your ISP email account and
reading it in the Outlook program that comes with Office, or even
having Outlook.com (the Webmail account) retrieve your ISP email, the
problem might be with your ISP's spam filter, not any in Outlook (the
program) or Outlook.com.

Addressing the ISP's spam filter for your account might require some
digging on your part to find out how to make changes to it or might
need a support call. I set my ISP spam filter to send me what it
thinks is spam but to mark it as spam in the subject line. Usually it
is spam but before I did that, I was not receiving some emails that
weren't spam because the ISP's filter though it was.

Donald

On Mon, 29 Oct 2018 01:13:33 -0700, "Shal Farley" <shals2nd@...>
wrote:


If none of these turn up any new clues then I think I'm stumped.

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