Beth,

how do I email them back using the owner email address
instead of my private email address?

I generally either go onsite to answer them through the Members list, or if it is a reply to a posting reply there and change the From address (that option is there only for mods).

Else I answer them from my Gmail address with CC to the +owner address (to keep the other mods aware) and Reply-To the +owner address (a trick I can do in Thunderbird).

I tried gmail help, and if I used their method I would be logging into
an alias or a different account all day long.

It isn't that bad. When you compose a message it gives you a drop-list to select which address to use in the From. Or at least it did the last time I used it.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

JIm,

It matters to me because I don't want to approve a member whose "NC"
address may be bogus.

Again, why not?

If it never gets confirmed it does no harm other than cluttering your Members list.

If "NC" status doesn't matter, why is there an "NC" flag in the first
place?

It does matter. That's why it is handled as a distinct status for the address. Until the address is confirmed it receives no group messages.

As it is it causes a problem to owners... as I suggested it doesn't
cause a problem for anyone.

I can tell you that when the join flow was being discussed in beta there were owners who vehemently argued in favor of being able to see and aid the people with NC addresses.

Your way the request to join would remain invisible to the group mods, and they'd be unable to tell the would-be member what to do about it. A bad user experience all around.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Mon, Oct 22, 2018 at 05:48 PM, <dgrass1@...> wrote:

Personally, I think this hashtag concept for an email group, is overly complicated for older generations of computer users.

For those who have grown up with Twitter, hashtags are all but indispensable. I am not one of those people, and I'm proud of the fact that I've never sent (or received) a tweet.

At the same time, some of the more esoteric functions of groups.io simply do not work without hashtags.

With the proper group settings, it is possible to disable hashtags entirely. As long as both extremes are still available to us, I'm trying my best to tolerate them. :-)
?
Regards,
Bruce
--
The system Help is your friend.??/static/help

Char,

A member of the main group sends an email to the whole group… another
member reads it and wants to reply personally to the individual… but,
when “REPLY” is clicked, the only option is the whole group, same as
if “REPLY ALL” was clicked.

REPLY ALL isn't a feature of the Groups.io pages, so I must assume the other member is replying by email.

Email services are not consistent in their treatment of REPLY versus REPLY ALL versus REPLY LIST (and maybe other variations). Generally speaking though, if your group's Reply To setting is "Group", the member will need to copy/paste the sender's address from the received message to their reply (replacing the group address).

Another option would be to use the Reply To Sender link in the received message's footer, if that link is present.

A better option, perhaps, is to use the View/Reply Online link, then click Reply to the message followed by the Private button. Assuming you (the group admins) haven't removed that option.

How can I set up my group so members have the choice of replying to an
email message by either the individual sender’s email address or the
whole group address

That's pretty much the default configuration, for those who reply Online. For those who reply by email, they need to know how their email interface works.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

开云体育

I would say instead of replying from the messages on the group's pages, have them reply to the email message they receive in their inbox. ? ? ? ? ?

开云体育

I agree. I am of the older generation and so are most of the members in my groups. Hashtags go way over my head. ? Since I don't use them in my groups, it doesn't matter how complicated they are except when I?members sees them because of the calendar etc and ask about them. I have no clue no matter how much I read here what it means and how they operate. Ilene? ? ? ? ?

Received from dgrass1@... at 10/22/2018 08:56 PM UTC:

Personally, I think this hashtag concept for an email group, is overly complicated for older generations of computer users.

I think the curent hashtag options plus pending requests, if all implemented, go well beyond anything I'm interested in, BUT... if it's true that it's too complicated for older subscribers, then group owners who require hash tags to be used... especially the more complicated aspects of them... will hear complaints about it from their older subscribers. And in the groups that don't require their use it really doesn't matter how complicated they are. Seems like a problem that will be solved by simply letting the "marketplace" decide.

Jim H

On Mon, Oct 22, 2018 at 07:03 PM, Char wrote:

How can I set up my group so members have the choice of replying to an email message by either the individual sender’s email address or the whole group address

Go to Admin>Settings. Under Message Policies, it sounds like you have the "Remove Other Reply Options" boxed checked. Uncheck that and click on the Update Group button at the bottom of the page.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

开云体育

Spencer,

I have a couple of subscribers who complain that they are not seeing
their own posts via email when they make a post. ... One is a hotmail
user and the other is a yahoo mail user.

I'm not sure what's up with either of those addresses, but the problem would be at the receiving service. Groups.io sends messages back to the posting member and does not have an option to do otherwise.

Some Microsoft-powered email services are hostile to having messages delivered by an outside service (Groups.io) which claim to be from the user that the message is addressed to. They either mark it spammy or reject it outright. Have that member check The Email Delivery History tab of their Subcription page to see if any of them bounced.

That wouldn't explain the Yahoo mail user. More likely that member is mistaken about the messages being diverted to Spam. Either that or Yahoo Mail has picked up some of Gmail's "bad habits".

One created a gmail account with the same result.

Gmail is infamous for this behavior. When a user sends the message to a list a copy of the message is kept and labeled "Sent". When the list sends a copy of the message back to that user Gmail sees it as the same sent message and marks the returned copy as "Sent" also. With the result that the returned copy does not appear in the user's Inbox. The Account setting Bruce mentioned overcomes this by rewriting the Message-ID field so that Gmail won't think it is the same message coming back.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

开云体育

Ellen,

Question is “When the coordinators of the meetings goes into the
coordinating calendar for their group select edit of the event in
question then select send invite to group”.This invitation it will go
to the respective groups.Is this correct?

Correct. The Invitation, reminders, and notice that can be sent by an event go to the members of the subgroup or group of the calendar.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Mon, Oct 22, 2018 at 01:41 PM, <spencer.soohoo@...> wrote:

I have a couple of subscribers who complain that they are not seeing their own posts via email when they make a post.? They say they see replies to their posts, but not the original post.?
...? Is there a setting in the subscription config that I am missing?

There is a setting for this; but it's an account setting, not a subscription setting, and they will have to log in to fix it.

See the instructions at?/static/help#dupemail, but check the box instead of unchecking it.

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help

Received from Shal Farley at 10/22/2018 08:45 AM UTC:

Jim,

I shouldn't be able to approve a request via email (or via web for that matter) while the email address remains unconfirmed ...

Why not?

Both steps must happen before the person can receive group messages or access the group's pages as a member. What difference does it make in which order the step are taken?

It matters to me because I don't want to approve a member whose "NC" address may be bogus.

If "NC" status doesn't matter, why is there an "NC" flag in the first place?

... and the notification I get at my home email address doesn't mention whether it's confirmed or not.

I might support a suggestion that the NC status be included in the notice sent to the mods, but be aware that the member may have corrected the status by the time you read the notice. The group mods would have to be tolerant of such "false alarms".

Or... since you say it doesn't matter from the member's perspective, and I say it does matter from an owner's perspective, and because there would be no "false alarms" or approvals of "NC" members if email addresses were confirmed BEFORE the member appears in the pending list and BEFORE the owner is notified, why not just do that? Some of us manage our groups as much as possible via email and the current subscription process for via web subscribers simply fails to take this into consideration.

As it is it causes a problem to owners... as I suggested it doesn't cause a problem for anyone.

Jim H

Thanks Bruce and Toby,
Bruce, I'll practice with the +owners messages tab and pass it along to the other owner. Thanks

Toby,
Great notes, thanks. I did expand the conversation and used the more menu thinking that I was only replying to that message.? Unfortunately it has surprised me many times in the past including this morning when I tried to forward just one reply and sent the whole thing. And then I cuss at gmail.? I just changed my settings, and wow, that will take some getting used to. Maybe it is your note "put in the body of the email" that is getting me in trouble because maybe the whole thread is in there and I need to delete it. hmmm, off to play again.

Thanks again
Beth

I have a couple of subscribers who complain that they are not seeing their own posts via email when they make a post.? They say they see replies to their posts, but not the original post.? I created a test subgroup and when i make post to it, I get an email with the post, but both subscribers say that when they submit a post to the test subgroup, they get nothing...however, whey they log into the web, their posts are there.? I had them check their spam filter, and they say they have white listed the subgroup.? One is a hotmail user and the other is a yahoo mail user.? One created a gmail account with the same result.? Is there a setting in the subscription config that I am missing?

The bug has been fixed lickity split. Thank you everyone for your help!

RE: the Gmail question. (talking about the Gmail web interface on a PC)
Some comments:
1 - the default view for Gmail is Conversation View On - which groups emails with the same subject together.? If you click the Reply button at the bottom of the last message, you are replying to the Conversation and it is quoting/including the prior messages.? ?This just puts the prior emails into the body of the new message you are creating, once there, you can edit the email body as you wish.? Click the 3 dots "..." to expand the quoted text to view/edit it.
2 - when viewing the emails in a conversation, you can expand/collapse individual ones by clicking on the subject.? With an email expanded, there is a "More" menu (3 vertical dots on the right) that gives you options?for that message.? Click Reply in the More menu to reply to that message alone.? It should quote only the content of that message.? Again, this is put in the body of the new email that you can edit as you wish.
3 - Might want to turn Conversation View Off in the Settings to experiment with both views.??
Thanks
Toby

FYI,

reseeding the invitation worked this time. The transfer is in the que now.

Thanks

On Mon, Oct 22, 2018 at 12:21 PM, Anita Goldstein wrote:

We migrated the list to .io a couple of days ago.
When I receive this message:
"(member)has been unsubscribed from your group?[email protected]?because a message to them was marked as spam."
Is there any action I need to take or is it up to the member to do something?

There is much information on this in the GMF wiki at?/g/GroupManagersForum/wiki/Removed-for-spam?. The bottom line is that there isn't much you can do, and if this person wants to come back, all (s)he as to do is click on the link in the resub email.

Despite the many complaints about this particular feature of groups.io, most of the people that I've had unsub for this reason actually did it intentionally. In particular to your own situation, many people found it difficult to unsub from Yahoo groups and instead changed their message delivery to No Email. Such folks will be disconcerted when -- out of the blue -- they receive notification that they are still members of a group that they tried to quit years ago.

So having maybe 5% of your subscribers unsub from your group -- or some of their email accounts to start bouncing -- after a transfer is normal.?See also?/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups#Afterward?
?
Hope this helps,
Bruce
--
The system Help is your friend.??/static/help