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Re: Subscribers complain about not seeing their own posts via email


 

On Mon, Oct 22, 2018 at 01:41 PM, <spencer.soohoo@...> wrote:
I have a couple of subscribers who complain that they are not seeing their own posts via email when they make a post.? They say they see replies to their posts, but not the original post.?
...? Is there a setting in the subscription config that I am missing?
There is a setting for this; but it's an account setting, not a subscription setting, and they will have to log in to fix it.

See the instructions at?/static/help#dupemail, but check the box instead of unchecking it.

Hope this helps,
Bruce?
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The system Help is your friend.??/static/help

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