Re: Dropping a member after repeated bounces
I completely agree. Having struggled to get people to figure out how to subscribe the LAST thing I need is for them to be unsubscribed due to some (possibly temporary) error and then have to go through the whole rigmarole of getting them subscribed again.
Yahoo would simply flag them as bouncing and stop sending any messages to them until they were cleared for delivery again. This is a MUCH better way to handle it rather than summarily unsubscribing them after sending a few emails to the address that is currently bouncing, which let's be honest, they're hardly likely to receive. Email the moderator maybe, but am I the only one to think sending more messages to a bouncing address is somewhat fruitless and therefore pointless?
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On 8 Aug 2018, at 16:15, Harvey Morgan via Groups.Io < MadDaze@...> wrote:
From the page on bounces: "Once a user is Bouncing, every 3 days we attempt to send an email to
them, explaining that we are not sending group messages to them. The
email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to
them, we automatically unsubscribe them from all groups they are
subscribed to." I currently have one email group at .? It's small and will stay small since it's devoted to managing projects related to our association.?
I don't expect bounces and won't think to check for them.? If such a problem does occur, I'd love to be notified before a bouncing member is unsubscribed, so I can contact them and find out what the problem really is.? Most of our members are older and not really aware of the consequences of what they think is an unrelated activity, like changing an email address.?
If this functionality is not in place nor on the development list, please add it!
Thank you, Harvey
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Re: Is there a way to browse file content without downloading?
Beth,
#1 - upload triggers email - that's caused by checking the "Notify Members" checkbox on the upload dialog.? If you plan to send a message later about the file being uploaded, no point in notifying them at the time of upload so uncheck the box.
#2 - viewing files in browser - this is somewhat handled by the browser.? Both MS Edge and Chrome have built-in PDF file viewers so when I view PDF files on groups.io, they display in my Chrome browser.? The setting in Chrome is Settings -> Advanced -> Content Settings -> PDF Documents => there is a switch for "Download PDF files instead of automatically opening them in Chrome", if that's OFF Chrome will display the file.
If you have a JPG file, Chrome wants to download it.? But MS Edge prompts Open/Save/Cancel and if you click on Open, it will download to a temp location (not the users Download folder) and open the file using the program associated with a JPG file on your system, in my case, that's Picasa Photo Viewer, but on Windows would likely be the Windows Photo Viewer.??
So there are ways to do what you want that do not involve groups.io.
Toby
PS - I note that in the Photos section, clicking on a JPG file does?display it in the browser as a special case.? But in the Files section, no distinction between files types is done and they are all sent to the browser in the same way.
PPS - there is an Admin->Setting->Files option to:
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Allow Photos In Files
Allow photos to be uploaded to the Files section.
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Re: Members being unsubbed and banned/need help
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use of sub-group or adding a groups.io as a member of another group?
Hi all,
I am new to this forum & admin for a group that I created a few weeks ago.? Here's my scenario:
I have a group that is "steering committee" with about 15 members
I've created another group that will be "general membership" that will likely include 100's or thousands of members.? I want the steering committee group to receive all general membership posts as well but not vice-versa.? I've already created the General Membership group today (no members yet) & thought I would just add the Steering Committee group as a member of that group - make sense?? But as I ponder this I wonder if I should create a sub-group of the main steering committee group or something.? Would appreciate any thoughts or suggestion for this newbie!!!!
John
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Re: Members being unsubbed and banned/need help
This is nothing new Dash.
If either the email provider or member marks a email as spam and does not move it out of the spam folder, they will be unsubbed.? All they have to do it, if they want to delete the email, move it back to inbox and then
delete.
As well when one is unsubbed in this manner, they get a link to resub immediately after they are unsubbed.
Doug
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I have not been reading in this group, so if this has been addressed already, I apologize.
?
I have members being unsubbed and even banned for ?see edited post that announces this to me below.?? MY question is what can I
do to remedy this?? It is the io group that is doing this and it is making it very uncomfortable for some of my members.?? We don't know what they are doing to illicit this and I am unable to find any information in the help on io page.?? Thanks.? dash
?
-----Original Message-----
From: [email protected] Notification [mailto:[email protected]]
Sent: Tuesday, August 07, 2018 11:29 PM
To: dash14u@...
Subject: Subscriber was removed for marking a message as spam
?
Hello,
?
This is to notify you that xxxxxxxx has been unsubscribed from your group [email protected] because a message to them was marked as spam. Note that this may have been done by their email service provider, not by the individual member
personally.
?
To turn off this notification, log into and edit your subscription.
?
Thank you for choosing Groups.io groups.
?
Cheers,
?
The Groups.io Team
[links broken and ad trimmed by moderator]
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Re: Dropping a member after repeated bounces
On Wed, Aug 8, 2018 at 04:18 PM, Harvey Morgan wrote:
From the page on bounces:
"Once a user is Bouncing, every 3 days we attempt to send an email to them, explaining that we are not sending group messages to them. The email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to them, we automatically unsubscribe them from all groups they are subscribed to."
Could you please be a little more explicit about " From the page on bounces"? You put quotation marks around the paragraph that followed, but having looked at the section about Bouncing in the general "Help" page I cannot find the passage that you "quoted". Rather than being "unsubscribed" (the word you used) the Help section states that the members concerned are put into a sort of "limbo", which isn't the same thing at all. AFAIK forced unsubscription only takes place when a message is Marked as Spam, which is a totally different thing altogether. Chris
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Re: Dropping a member after repeated bounces
If there's something you need my permission for, you've got it.
?
Localization, eh?? Nice word.? In any case, it's a necessary step on the way to conquering the group email universe.? I'm sure you guys already understand the problems associated with character sets, right to left languages and so on.? Good luck.
?
Harvey
?
? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ?
"If we cannot end now our differences, at least we can help make the world safe for diversity."
- John F. Kennedy
?
?
On Wednesday, August 8, 2018, 5:23:54 PM GMT+2, Joseph Lee <joseph.lee22590@...> wrote:
?
?
Hi,
Can we let Mark and others know by forwarding this (and localization) request to Beta group? Thanks.
Cheers,
Joseph
[excess quote trimmed by moderator]
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Re: How to stop receiving your own email posting?
I know I can see my own gmail mail by doing the following. It will work if you pop your mail in incredimail or another pop place.
?
To get it to show?up if you are using gmail.......
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In incredimail. ....Tools, Accounts, Mail Accounts, Properties.
Under Servers....Incoming Mail Server..Under Username add Recent:
Example:??? Recent:DirtySally?
Everthing else stays the same
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Also I put gmail in my yahoo mail to be forwarded there and then I see all of my gmail letters I send.
?
Anita |
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Re: Dropping a member after repeated bounces
Hi, Can we let Mark and others know by forwarding this (and localization) request to Beta group? Thanks. Cheers, Joseph ?
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From: [email protected] < [email protected]> On Behalf Of Harvey Morgan via Groups.Io Sent: Wednesday, August 8, 2018 8:15 AM To: [email protected]Subject: [GMF] Dropping a member after repeated bounces ? From the page on bounces: "Once a user is Bouncing, every 3 days we attempt to send an email to them, explaining that we are not sending group messages to them. The email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to them, we automatically unsubscribe them from all groups they are subscribed to." I currently have one email group at groups.io.? It's small and will stay small since it's devoted to managing projects related to our association.? I don't expect bounces and won't think to check for them.? If such a problem does occur, I'd love to be notified before a bouncing member is unsubscribed, so I can contact them and find out what the problem really is.? Most of our members are older and not really aware of the consequences of what they think is an unrelated activity, like changing an email address.? If this functionality is not in place nor on the development list, please add it!
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Dropping a member after repeated bounces
From the page on bounces: "Once a user is Bouncing, every 3 days we attempt to send an email to
them, explaining that we are not sending group messages to them. The
email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to
them, we automatically unsubscribe them from all groups they are
subscribed to." I currently have one email group at groups.io.? It's small and will stay small since it's devoted to managing projects related to our association.?
I don't expect bounces and won't think to check for them.? If such a problem does occur, I'd love to be notified before a bouncing member is unsubscribed, so I can contact them and find out what the problem really is.? Most of our members are older and not really aware of the consequences of what they think is an unrelated activity, like changing an email address.?
If this functionality is not in place nor on the development list, please add it!
Thank you, Harvey
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Members being unsubbed and banned/need help
I have not been reading in this group, so if this has been addressed already, I apologize.
?
I have members being unsubbed and even banned for ?see edited post that announces this to me below.?? MY question is what can I do to remedy this?? It is the io group that is doing this and it is making it very uncomfortable for some of my members.?? We don't know what they are doing to illicit this and I am unable to find any information in the help on io page.?? Thanks.? dash
?
-----Original Message-----
From: [email protected] Notification [mailto:[email protected]]
Sent: Tuesday, August 07, 2018 11:29 PM
To: dash14u@...
Subject: Subscriber was removed for marking a message as spam
?
Hello,
?
This is to notify you that xxxxxxxx has been unsubscribed from your group [email protected] because a message to them was marked as spam. Note that this may have been done by their email service provider, not by the individual member personally.
?
To turn off this notification, log into and edit your subscription.
?
Thank you for choosing Groups.io groups.
?
Cheers,
?
The Groups.io Team
[links broken and ad trimmed by moderator]
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Re: Is there a way to browse file content without downloading?
On Wed, Aug 8, 2018 at 03:10 PM, Beth Weld wrote:
Have I missed a feature that simplifies this process?
No, I don't think you have. Let's have a look at a "notification message"; it will contain a link that takes the user straight to the file in question. Now my preferred option is to use Groups.io via the web UI so all I need is one "click" and the file in question downloads; I read it and then close it. The same notification is sent by email to those using email access, and it will contain the same link. However, it will require that those wishing to read the file to be logged in to see it. Is that really too much to expect? Messaging using Groups.io does not require prior log - in, and that's fine, but quite a few of the available functions do require users to be logged in to use them; you have identified Files, but the same "restriction" applies to Photos, Databases, Calendars, and very likely most wiki sections. Is you query about downloading, or does it really relate to the need to be logged in? I sometimes wonder if those who find needing to be logged in to be too much trouble take the same view when it comes to using Amazon, ebay and the like. Chris
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I haven't been able to find any way to make my group's groups.io text appear in French.? Am I missing something?? Is it in the planning?? If not, this is a vote in favor of such a change.
Harvey (in Bordeaux)
? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ? "If we cannot end now our differences, at least we can help make the world safe for diversity." - John F. Kennedy
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On August 6th an internet service provider named Windstream has blocked all emails from our groups. IO site to their email users. I am attempting to contact Windstream to see if I can remove the block. Error message was 550 5.7.1 [C10] RBL restriction: Blacklisted by Internal Reputation Service - 66.175.222.12
Has anyone else seen similar actions around that date? Ullmang
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Re: How to stop receiving your own email posting?
Shal,
Thanks for your interest in my issue.
What was happening is this:
When I am the OP on a message, Gmail doesn't show it in my message thread until someone replies to it.
When I reply, via Gmail, to a message in an established thread, Gmail shows my reply message (also in the Sent folder) as part of the thread. When I had the "Send me a copy of my posts" option clicked, I would see my Sent message as part of the thread AND immediately following that, I would see the GIO message sent out as my copy of the post.
My experience is that Gmail doesn't show my emails in my inbox UNLESS they're part of an ongoing thread that Gmail can link together via replies and Subject lines. Once there is a sent and replied thread going, everything in the thread has the same label (or is in the same folder, but it's Gmail so they use labels).
Does that makes sense?
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Shal- Correct I am using the form code from the promote page. It only captures the email address, then when the person receives the email all they do is confirm the email, so you get a member added with no name? I will send a suggestion box. Do I need to join that group first? --Sandra
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-----Original Message----- From: [email protected] < [email protected]> On Behalf Of Shal Farley Sent: Wednesday, August 8, 2018 1:54 AM To: [email protected]Subject: Re: [GMF] Sign -up form Sandra, > I have added the sign-up form to my website, is there any option to > have the person enter their Name and email? Assuming you're working with the code from the Promote page, no, it doesn't appear that there is. Just the email address. Though I wouldn't be surprised to find that somewhere in the process Groups.io would collect the user's name from an email confirmation or login page or some such. That sounds like a good idea to drop into the "suggestion box" (the beta group). Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Re: Emails held for monitoring.
No, it's strange. I've been active in this group for some six months and have sent at least a hundred emails. Maybe twice that. I'm a moderator for the group. But this week, some of my emails hand up needing moderator approval. But some don't hang up. It makes no sense. I or another monitor has to go in and approve my email. I thought the problem might be my phone number. After removing it, my emails didn't hang up. But then after a dozen emails or so, one hung up again. I can't figure out what's going on.
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Is there a way to browse file content without downloading?
We have officer reports that are uploaded to a subgroup every other month. The membership needs to be able to view the content of those files, but there is really no need to actually download them as they are only for information.? Also, the members get an email about a new file being uploaded but then have to go to the website to actually access the file (which then has to be downloaded).?
Have I missed a feature that simplifies this process?? Currently we are uploading the file which triggers the email, but then we are sending a manual topic email with the contents of the file in it so that members can see the content without downloading.? ?Most of the files are either PDF files if that helps.
Thanks
Beth
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On Wed, Aug 8, 2018 at 08:37 AM, Shal Farley wrote:
Those two pages are fantastic, thank you!
Your appreciation is, er, appreciated. :) I realised when bleary - eyed this morning, and pouring tea down my throat in an attempt to rejoin the human race that I had not included a note about "don't forget to click " Update Group", so I have added that as well. The vacant " What the User Sees" heading may take some time, as I cannot readily access all the various options; I may put out a plea for help with that. Your relocation of the two wiki pages is a good idea; I will put together some suggestions about Long - term Files & Photo Management (i.e. deletion of duplicates / near duplicates, editing folder / album titles and so on, including a suggestion about indexing Photo Albums) once the correct round tuit can be located. Chris
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Chris, Bruce, Now you can go and look for it. It got up to 22 Revisions in
preparation, and I have uploaded it to the GMF wiki Web Features
list as Management of Attachments, Photos and Files. Bravo gentlemen! Those two pages are fantastic, thank you! On the home page I moved the links to them under Best Practices for Group Management, since their content is mostly relevant to group mods and owners. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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UKenGB
Toby Kraft
Frances
Douglas Swearingen
Anita L
Frank Ball
Shal Farley