On Thu, Oct 24, 2024 at 02:48 PM, Rich Painter wrote:

Can't anyone explain why all my gmail forwards to other groups.io groups done months and years ago do not behave like this and without aliases?

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Have you compared the addresses and settings for this one with those that work? That would be the simplest way to see what's happening.? I suspect some small difference that you're not aware of yet.

Someone who wrote these interfaces should know what is going on!!!

There is no one from Groups.io here.? As noted on our home page, this is a peer-to-peer group of users that try to help others.? The only groups monitored by management are those in the .

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Duane

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Before adding the alias the email sent back to the forwarder was simply "mhcgfx1b9j+caf_@..." is not a group member.

So I added the alias of the same...

Once that was done there are NO return emails to the forwarder! Yet groups.io logs what I have below and does not distribute to the group.

Are you now saying that the alias be changed from "mhcgfx1b9j+caf_@..." to "mhcgfx1b9j+caf_=p7j3q9k5=groups.io@..." ???

This appears arcane, even unnatural.

But I will give it a try.

Can't anyone explain why all my gmail forwards to other groups.io groups done months and years ago do not behave like this and without aliases? Someone who wrote these interfaces should know what is going on!!!

thanks
rich

Malcolm.

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Malcolm Austen -- malcolm.austen@...

On Thu, Oct 24, 2024 at 02:45 AM, Rich Painter wrote:

And the alias is:

The alias you say you have defined is not the same as that given on the 'Non member ... attempted to send message' response.

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Regards

Andy

On Tue, Oct 22, 2024 at 05:24 PM, Robert galambos wrote:

I am the owners of two separate groups.? One intended for leadership members the other for general membership. Is there an easy way to move individuals from one group to another?

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I have a similar situation. Our main group ["general members"] is on the Premium plan - mainly just to support this platform - while the BOD group is Basic. Whenever we have our annual election results, I remove the outgoing board members from the BOD group and send the incoming ones an invitation.

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If your member notices of type Removed Member and Invite are set up properly in the leadership group then these activities pretty much explain themselves. However, the incoming board members do have to opt in and click the link, which sometimes requires a little hand-holding.

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Hope this helps,

Bruce

On Tue, Oct 22, 2024 at 10:24 PM, Robert galambos wrote:

I am the owners of two separate groups.? One intended for leadership members the other for general membership.

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Is there an easy way to move individuals from one group to another?

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The groups would be separate entities and there's no single action you can take that would transfer a member from one group to another.? As an Owner, you can always remove a member from a group. If you have a Premium group, you can Direct Add a member to that, otherwise, you would be limited to sending them an invite and waiting for them to respond.

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Regards

Andy

I am the owners of two separate groups.? One intended for leadership members the other for general membership.

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Is there an easy way to move individuals from one group to another?

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TIA

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is the lone mod in a different time zone?

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Second you said after the weekend closure. Is that really what you mean? ?After the group is taken out of announcement mode and put back to regular mode that this individual has a problem?

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Frances

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All the mods have been able to reply to someone in the group after it's closed for two days via Announcements only....except this one mod.?

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On Sat, Oct 19, 2024 at 08:58 PM, Sharon Villines wrote:

What do forced HTML messages look like?

The footer will look like this: /helpcenter/membersmanual/1/additional-information/understanding-message-footers?

Are they more memory intensive?

I don't understand what you mean by this.

If I switch am I going to get a lot of questions/objections about it?

Unlikely, since most of the messages you're getting right now are already in html.?

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Regards,

Bruce

On Sat, Oct 19, 2024 at 04:19 PM, Sharon Villines wrote:

Most of them have the top footer but then one will come through with the second.

The footer is determined by whether the message is HTML or plain text.? You can force it to the HTML model by going to the settings page and choosing Force HTML Emails in the Message Policies panel.? This will also remove the plain text digest option.

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Duane

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On Fri, Oct 18, 2024 at 07:45 PM, Janie wrote:

1) She is writing from the group
2) Yes the blue Mod is there

3) She only has one email address attached to iogroups and only uses that one.?

Your previous messages said she was trying to write to just one member. You wrote: "after the group is closed with Announcements Only, she still can't give a reply to someone in the group. It turns into a Private Message to her private email. It didn't use to be that way."

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Can your member please tell us exactly what she does?

When I go to my test announcement group, I open a message from another member. I click to reply. The To automatically changes to Sender - i.e. the member who wrote the message.

And it goes through Groups.io. I can see it in Activity.

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There is another way to write to an individual member and that is using Message in the User Details page, scroll to the bottom.

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I don't see how it flips to her personal email, out of Groups.io. ?Since it is the weekend coming up, perhaps she can test emailing you from the group and make a list of the steps she takes.

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Frances

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Well, modifying settings sounds like looking for something under Mail/Preferences. But confess I do not see an HTML vs. Text choice anywhere. Where would I find such a thing in Mac Mail? Any help would be appreciated.

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Ken Lum

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