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Re: Send Bounce Probe option missing
¿ªÔÆÌåÓýAhh, it makes sense now.? As Duane mentioned in /g/GroupManagersForum/message/41229 , "I try to make it a habit now to click the Members button at the top so it's starting with clear parameters before starting to filter."? That's the safest way to clear the filters and not run into this.Cheers, Christos On 2022-05-21 14:40, Epicatt2 via
groups.io wrote:
On Mon, May 16, 2022 at 02:17 PM, Duane wrote:I wonder if maybe there wasn't another selection checked, along with the Bouncing?==== Just as a followup: I visited the group in question again and this time the 'send bounce probe' option did not appear. Backtracking I found that a pending member had just popped up (and I did not notice that had just ocurred) so while the 'Pending Members' box was (also) checked there was no 'send bounce probe' option showing . I then unchecked that 'Pending Members' box and filtered only for 'Bouncing' and 'lo, the 'send bounce probe' option again appeared in the 'Action' button's dropdown menu. Mystery solved.... Thanx for the suggestions to those who replied. (Someone may want to get out Ann Landers' proverbial 'wet noodle' and give me a few smacks with it!) Cheers! Paul M. Owner CostaRicaLiving == . |
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Re: Send Bounce Probe option missing
On Mon, May 16, 2022 at 02:17 PM, Duane wrote:
==== Just as a followup: I visited the group in question again and this time the 'send bounce probe' option did not appear. Backtracking I found that a pending member had just popped up (and I did not notice that had just ocurred) so while the 'Pending Members' box was (also) checked there was no 'send bounce probe' option showing . I then unchecked that 'Pending Members' box and filtered only for 'Bouncing' and 'lo, the 'send bounce probe' option again appeared in the 'Action' button's dropdown menu. Mystery solved.... Thanx for the suggestions to those who replied. (Someone may want to get out Ann Landers' proverbial 'wet noodle' and give me a few smacks with it!) Cheers! Paul M. Owner CostaRicaLiving == |
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Re: New Chat Request
On Fri, May 20, 2022 at 07:52 PM, Don Grass wrote:
What is happening though is the members are replying to the Chat request email they receive, that has a?[email protected]?address that comes with the request, and their replies are showing up in Messages as posts to the group.?Don -- You can keep this from happening with appropriate edits to the #chat-notice hashtag. I suggest ticking the "Locked" checkbox so the topic is locked immediately, but you might want to review the other available options before deciding. Is this a normal function or a bug?Although the From: address in the notification's header says "[email protected]", the actual Reply-to: address remains the group's posting address. If -- as the notification actually says -- people are to be discouraged from replying, a good argument could be made that this is a bug, or at least undesirable behavior. Having said that, it could be that other group owners like it this way; so I'm not inclined to report it as one. Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Password
On Fri, May 20, 2022 at 07:17 PM, fernando nocedal wrote:
I see an option where the system sends you a link to login. But it doesn't seem to offer the option to reset the p/w.Once logged in this way, you can change the password for your account, no reset needed.? See /helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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New Chat Request
I am having a situation in our group that I am not sure is normal or not.
We have a member that has requested a new chat on two separate topics with the group, and the members are receiving the notifications which I think is a normal function. What is happening though is the members are replying to the Chat request email they receive, that has a?[email protected]?address that comes with the request, and their replies are showing up in Messages as posts to the group.?Is this a normal function or a bug? Don G |
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Re: Re-sending messages from the list
On Wed, May 18, 2022 at 12:55 PM, George Gutman wrote:
I'm surprised there's no way to re-send a message that's indicated as having bounced.Please keep in mind that Groups.io usually retries several times when a message bounces, unless it's a hard bounce, such as an "email box full" or "no such user" type response.? Also, some email services are more prone to bounces than others.? Looking at my account, I've had 6 messages bounce since 2015; two in 2018, one in 2019, two in 2020, and 1 in 2021 via gmail.? All of them are shown as "suspected spam". Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Re-sending messages from the list
On Wed, May 18, 2022 at 01:55 PM, George Gutman wrote:
But I'm surprised there's no way to re-send a message that's indicated as having bounced.George -- If you must have all group messages reside in your email client, you can export the entire message base and open it as a mail folder. Many clients support the mbox format, including Apple Mail and W10 Mail. /helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data/exporting-your-group-s-message-archive-and? If that's not satisfactory either, perhaps if you explain what your goal is we can provide better advice. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Re-sending messages from the list
On Wed, May 18, 2022 at 12:01 PM, George Gutman wrote:
Is there any way to re-send list messages as individual emails to members?No and yes.? There's not a direct way.? However, you can change your delivery to include following, then follow the topic(s) where you missed messages.? That should send you all of the messages in the topic(s).? This should work as long as you've chosen individual messages, but I don't remember for sure. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Looking for video on Admin overview
#owner
Wow, Sandi, that¡¯s quite a nice and generous offer. I hope Mark goes for it.?
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I¡¯d even be willing to chip in a bit for your support for it.?
On May 16, 2022, at 11:42, Sandi D. <Sandiongio@...> wrote:Right now my focus is on my NP, so at this time I won't be doing any publicly accessible videos about GIO. Perhaps later I will be better positioned to ask Mark if he would like to take advantage of my services for his users. |
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Re: Send Bounce Probe option missing
On Mon, May 16, 2022 at 03:42 PM, Christos Psarras wrote:
===== Yes I did that, too, but wasn't working and the 'send bounce probe' option wasn't available. But today for some reason when I tried again the bounce probe option was there. I have no sence of anything that may have changed. Nonetheless, the problem seems to have gone away. Thanks for all the suggestions. Best Regards, Paul M. Owner - CostaRicaLiving == |
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Re: Send Bounce Probe option missing
¿ªÔÆÌåÓýPaul,Like it was stated, screenshots could possibly help. Also, did you try the suggestion to open just one member on that group and see if the? SendProbe button is there for that member? Cheers, Christos On 2022-05-16 12:41, Epicatt2 via
groups.io wrote:
On Thu, May 12, 2022 at 04:17 PM, Christos Psarras wrote:that code would have to be executed every single time a member is checked or unchecked since we're not in the Bouncing-filtered list.===== But of course I was on the filtered list for bouncing members ¨Con both groups¨C and on the one group it offered 'send bounce probe' in the dropdown menu when the blue 'Actions' button was clicked on, and the for other group it did not. In both instances all bouncing members I had checkmarked. Still a mystery to me.... Paul M. Owner - CostaRicaLiving == . |
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Re: Looking for video on Admin overview
#owner
On Mon, May 16, 2022 at 09:26 AM, KWKloeber wrote:
Ya, unfortunately, popularity doesn¡¯t equal staff or $$ to be able to do that kind of extra Just to be clear, I wasn't asking for a GIO created video tutorial.?I've long understood the reasons why GIO hasn't created a video series. People like myself create and upload free How To how and Overview videos on Vimeo and other sites all the time for many types of well known services and platforms used by NPs.? I don't mind creating a (free) video owners & mod tutorial series from scratch, just didn't want to spend time doing something that might already exist. Right now my focus is on my NP, so at this time I won't be doing any publicly accessible videos about GIO. Perhaps later I will be better positioned to ask Mark if he would like to take advantage of my services for his users. -- Sandi |
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Re: Looking for video on Admin overview
#owner
Duane
True But to be of ongoing value Sandi will likely need to periodically update a vid or slideshow that¡¯s customized to those admins. ?So a generic one would be same. ?Doesn¡¯t hurt ( I don¡¯t see any pain in taking a long shot and asking since it benefits both ends} but thinking outside the box isn¡¯t for everyone¡¯s taste of course! ?A ¡°Thanks, but no thanks¡± really isn¡¯t that painful. |
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Re: Send Bounce Probe option missing
On Mon, May 16, 2022 at 01:10 PM, Epicatt2 wrote:
But of course I was on the filtered list for bouncing members ¨Con both groups¨C and on the one group it offered 'send bounce probe' in the dropdown menu when the blue 'Actions' button was clicked on, and the for other group it did not.I wonder if maybe there wasn't another selection checked, along with the Bouncing?? I've run into that a couple of times when I forgot to clear the other filter(s).? I try to make it a habit now to click the Members button at the top so it's starting with clear parameters before starting to filter. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
¿ªÔÆÌåÓýFE,You mentioned you have other legacy groups, if one of them was a basic legacy group, could you possibly exchange these two groups? If not, one possible way to (more-or-less) accomplish this using GIO only could be a pinned message, let's say "List of available rescues", with an optional #available, #rescuelist, etc hashtag if desired.? You'd start the topic once with the list attached in whatever format you decide on, and when the list needs updating, people can reply to that message with the latest list attached.? The admin (you) would then need to keep on top of it so there is only one message with the attached (latest) list showing.? A bit of user how-to education would be needed, and users would have to be able to get on GIO online, meaning they either would need to use the "Email me a link to log in" feature or have set up their GIO account with a password, if they wanted to get to it that way, or if they want to use email only, make sure they set their subscription to something that will email them messages, and reply to it as needed.? It's not the most elegant and easy way (but then again IMO not any harder than using an outside storage facility) and it would require some admin & user diligence to ensure only the latest copy is there but it can work.? Have a look at /g/ChristosPsarras/topics for an example of simulating Files, Photos, & Wikis using pinned messages. Also, as mentioned, getting (at least) 22 of the members to contribute $10 once every year would cover the yearly fee. Cheers, Christos On 2022-05-15 22:09, FE Baxter via
groups.io wrote:
Has there been talk of any reduction in premium group for small nonprofits? We are less than 50 members but really need the files feature to share info on rescued animals and people wanting to adopt. |
Christos Psarras
Epicatt2
Bruce
Duane
Don Grass
KWKloeber
Dan Tucker
Sandi D.