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Date

Re: member cannot log in

 
Edited

On Sun, May 29, 2022 at 03:19 PM, Peter Rupprecht wrote:

He indicates that recently he can no longer log-in to Groups.io online.?

He still receives and can send group emails directly, but if he tries to log in, he receives this message:? "That email address does not have a account.?¡° ? ? ??

I checked his account and its active and everything looks ok from there.? What can I tell him?

?

In the past, sometimes people have found that there has been a small hidden character (space) that is in the email address and prevented logging in.
And I am assuming that you are both talking about the exactly same email address.

Odd that he can't log in since he receives mail from the group. Has he tried to use the footer in a group email to log in?

Has he set a password for the group or is he trying to use Email Me a Link to log in?

Has he set two-factor authentication?

Also Help page: ?/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account

Frances

?
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Help available from Groups.io help and GMF wiki.

?


member cannot log in

 

¿ªÔÆÌåÓý

I have a member of our group who also has moderator privileges.?

He indicates that recently he can no longer log-in to Groups.io online.?

He still receives and can send group emails directly, but if he tries to log in, he receives this message:? "That email address does not have a account.?¡° ? ? ??

I checked his account and its active and everything looks ok from there.? What can I tell him?

Thank you,?

Peter (owner of the group in question)


Re: Non-member messages without moderation? #moderation

 

Bill,

Is it possible to allow select non-members to send messages to the group without going through moderation? All outsiders?
Have the select non-members send to an email integration address. You can set those to be non-moderated.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
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Re: emails are not going to the groups #question

 

On Thu, May 26, 2022 at 10:27 AM, NY City Model Transit System, by Joseph. Frank (Irtelman) wrote:
I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!
Joseph -- I suspect this is not the same problem that Tess is having.

You were removed because you (or your provider) marked a legitimate group message as spam. Your provider then sends groups.io a notice that you don't want to receive any more messages "like this." On this basis you were removed.

More information at?/g/GroupManagersForum/wiki/5115?and at???

This may seem extreme, but in my own experience it's not at all uncommon for someone to purposely mark a message as spam instead of trying to figure out how to unsubscribe.

Again...and this is very important...no one has accused you of spamming your own group. In fact, if you had, you would not have been removed. As was previously explained to Tess, groups.io does not apply spam filters to incoming messages sent by fully vetted group members. It is up to the group owners/moderators to decide what is appropriate email traffic for their group, and deal with noncompliant members accordingly.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: emails are not going to the groups #question

 

¿ªÔÆÌåÓý

Hello Frances

Thanks for the reply --- but (a) I use a COMPUTER and its keyboard to create my messages --- NOT a cell phone, tablet, etc.? (b)? My co-owner was not in any way involved in "removing" me - and I never stated that nor implied that.? What I did say that IF I had to rejoin as a regular member,? my co-moderator-owner would be able to make me an owner and moderator again using his tools to do so.

Regards - JoeF


From: [email protected] <[email protected]> on behalf of Frances <frances@...>
Sent: Thursday, May 26, 2022 10:40 AM
To: [email protected] <[email protected]>
Subject: Re: [GMF] emails are not going to the groups #question
?
On Thu, May 26, 2022 at 10:27 AM, NY City Model Transit System, by Joseph. Frank (Irtelman) wrote:
I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!
?

If you were removed automatically by Groups.io for spam, that's not your co-owner.
It might have been you marking an email as spam or likely your internet provider.
See?/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

If you think your co-owner did something, look at moderator activity.
Admin, Activity, Moderator Activity.
?
Frances
?
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Help available from Groups.io help and GMF wiki.

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Re: emails are not going to the groups #question

 

On Thu, 26 May 2022 15:39:13 +0100, Erikag59 <erikag59@...> wrote:

That's a different matter. That's about a message you RECEIVED, not one you SENT.

Is the message you sent in the group archive? If so, note that it is possible for a message to be sent without trouble and then your own ISP auto mark it as spam when it comes back to you.

Malcolm.

--
Malcolm Austen - email: malcolm.austen@...


Re: emails are not going to the groups #question

 

All . . .

On Thu, 26 May 2022 07:40:24 -0700, "Frances" <frances@...> wrote:

If you were removed automatically by Groups.io for spam, that's not your co-owner.
It might have been you marking an email as spam or likely your internet provider.
We've had a number of people unknowingly mark a message as spam and get the boot
from the group.

How can someone UNintentionally do this?

Some email phone apps (I'm told Yahoo's email app is like this) have the delete
and delete as spam buttons so close together that it's easy to tap on the wrong
button and mark the massage as spam when the user really intended to just delete
the message because it's been read.

As Frances mentioned, an ISP may have a spam folder they routed the message to,
and after a set period of time, they delete the message. That counts as deleting
the message as spam.

Also, some ISPs have a spam folder that the user may not even see or know about
(like Roadrunner email) unless they use the web interface for email. I found
this out after some expected emails never made it to my inbox. Tech support for
Roadrunner email let me know about this unseen folder and my options. I chose to
have all suspected spam forwarded to my inbox but append [SPAM] to the subject
line so I know it MAY be spam (it rarely is and they rarely flag anything as
spam now).

Donald



----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP


Re: emails are not going to the groups #question

 

On Thu, May 26, 2022 at 10:27 AM, NY City Model Transit System, by Joseph. Frank (Irtelman) wrote:
I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!
?

If you were removed automatically by Groups.io for spam, that's not your co-owner.
It might have been you marking an email as spam or likely your internet provider.
See?/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

If you think your co-owner did something, look at moderator activity.
Admin, Activity, Moderator Activity.
?
Frances
?
--
Help available from Groups.io help and GMF wiki.

?


Re: emails are not going to the groups #question

 

That's a different matter. That's about a message you RECEIVED, not one you SENT. You flagged a message from as spam or your email provider did it on your behalf. So stopped sending you emails that you didn't want to receive until you confirmed that it was a mistake.

On Thu, May 26, 2022 at 9:27 AM NY City Model Transit System, by Joseph. Frank (Irtelman) <nyctransitmodeler@...> wrote:

Hello
?
I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!
?
There was a link on the "removal" notice page stating "if this is a mistake, click here within 7 days to 'resume your membership' .." - which I did and I was immediately returned to my original member owner-moderator? status.? I do have a 2nd?owner-moderator on board which I set him up as back when we (thru his work and major assistance) moved our group to Groups.io from Yahoo.? He could have reset me as owner and moderator had I been re-installed a just a regular member only status.? But luckily,? I was returned to my owner-status by the link provided ---.
?
_._,_._,_


Re: emails are not going to the groups #question

 

Hello
?
I am an Owner and moderator of my group (NYC Transit Modelers Group).? I recently sent to my group an email? message with a link to a NY Post Newspaper internet-article on a subway murder in NY City.? A few days later I was notified by Groups.io that "I" was removed as a member (and thus owner-moderator) of my group because my message and link was considered "spam" !!!
?
There was a link on the "removal" notice page stating "if this is a mistake, click here within 7 days to 'resume your membership' .." - which I did and I was immediately returned to my original member owner-moderator? status.? I do have a 2nd?owner-moderator on board which I set him up as back when we (thru his work and major assistance) moved our group to Groups.io from Yahoo.? He could have reset me as owner and moderator had I been re-installed a just a regular member only status.? But luckily,? I was returned to my owner-status by the link provided ---.
?
Now, WHY did this happen ??!!? I occasionally send links with my messages all the time (and so do my members) and this never happened before.
?
Regards - Joe F
Owner - NYCTMG Group
?


Re: emails are not going to the groups #question

 

On Thu, May 26, 2022 at 04:25 AM, Tess Fawber wrote:
Someone sent me a response that IO doesn't have any kind of spam filter at all
I need to clarify that.? It doesn't use a spam filter for members of a group.? As Lena mentioned, it does attempt to filter non-member messages.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Atom feeds

 

On Thu, May 26, 2022 at 04:25 AM, Richard Russell wrote:
As far as I can tell on a quick check, it is working fine with Atom feeds.
I doubt that it would work with all Atom feeds, especially those that use features not found in RSS.? For a simple feed, it's probably okay.? If you'd like to request Atom compatability, you can make the suggestion on the .

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: Atom feeds

 

On Tue, May 24, 2022 at 12:08 AM, Bruce Bowman wrote:
All I can suggest is that you try it. Please report back on your findings.
As far as I can tell on a quick check, it is working fine with Atom feeds.? It would be helpful for the documentation to be updated to confirm this.


Re: emails are not going to the groups #question

 

Thanks for replying...but I am a member and have been for years plus I own one group. Someone sent me a response that IO doesn't have any kind of spam filter at all!!!

Tess

On 05/25/2022 11:17 PM Lena <lena@...> wrote:


groups.io has a spam filter for incoming messages from non-members.



Re: emails are not going to the groups #question

 

groups.io has a spam filter for incoming messages from non-members.


Re: emails are not going to the groups #question

 

On Wed, May 25, 2022 at 06:39 PM, Tess Fawber wrote:
Certain emails I send to IO groups are being blocked as Spam!
Groups.io doesn't have a spam filter, just a virus scanner, so your problem is elsewhere (unless Comcast has a problem with the headers they use).

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Re: emails are not going to the groups #question

 

On Wed, May 25, 2022 at 07:39 PM, Tess Fawber wrote:
Certain emails I send to IO groups are being blocked as Spam! Emails with a link and or the use of BCC's are going through any of the groups I belong to nor my own group. I called Comcast and they researched and said the messages are marked "failed security" meaning Io sees them as spam. I have never sent spam so have no idea why this has happened but now i cna barely participate in any group. How do i get IO to lift this spam block?
Tess, can you tell us what you mean by "Emails with a link and or the use of BCC's are going through any of the groups I belong to nor my own group"?
Are you sending to multiple groups at once?
How are you using BCC?
Are the links in "emails with a link" in the body of the email and is there other text as well in the email?

Frances
--
Help available from Groups.io help and GMF wiki.

?


emails are not going to the groups #question

 

Certain emails I send to IO groups are being blocked as Spam! Emails with a link and or the use of BCC's are going through any of the groups I belong to nor my own group. I called Comcast and they researched and said the messages are marked "failed security" meaning Io sees them as spam. I have never sent spam so have no idea why this has happened but now i cna barely participate in any group. How do i get IO to lift this spam block??
Please, need help
Tess Fawber


Re: Posted replies #postpreviews

 

On Wed, May 25, 2022 at 09:54 AM, Hamish G0GLG wrote:
possible to have posts to a topic listed in revers oder, newest first, that is with the latest post on the first page rather than the last page
Just click on Date above and to the right of the topic.? Each click will reverse the sort order.? You can also select different options for overviews (Topics, Messages, Expanded).? Your selection will be remembered for that view until you change it.? FYI, things like this that can be changed by each member are in the Members Manual.? The group owner can't control which view/setting members choose to use.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


Posted replies #postpreviews

 

Hi,

I have been looking to see if it is possible to have posts to a topic listed in revers oder, newest first, that is with the latest post on the first page rather than the last page. I have not found anything in the owners help manual so can someone tell me if this is possible?

The reason for asking is when a topic starts to get quite a few replies it can run into several pages and you then have to trawl through the pages to get to the latest reply.

For interest my group is provided for amateur radio users of a specific group and as such I have a pinned a topic which we use to give notifications on a day to day basis of the frequency we use on that particular day (a set frequency is not always possible due to other amateurs using the same band). As you can understand this topic has becomes quite a few pages after a short period of time.

regards
Hamish