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On Sat, Aug 1, 2020 at 08:49 AM, Ronald Nugent wrote:

he still receives group messages at both addresses

Have him look at the footer of the messages to see what address they were sent to.? Then look for those addresses in the Member list (not the Directory) to remove them.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
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Hello, ?

A former Member of our group had two memberships under two separate email addresses. ?The Member removed himself from one of the addresses/memberships, but could not remove the second address, so the Owner removed the second address/membership for him. ?Now neither of this former Member's addresses appear in the Directory, but he still receives group messages at both addresses. ?Does anyone have a cue how to correct this? ?

Regards,

Ron

Hello
I am a member of several groups. I would like to have a different email addres for each group.
is this possible?
I cannot find how to do this.

Group Managers Forum subscription reminder #admin

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Peter,

The only thing you can do is to go to your subscription page ... and
set your owner email to "Members Only."

Be careful with that selection though. It means you won't receive messages from Pending members or other non-members who may legitimately want to contact you.

I generally recommend that each group have at least one active owner/mod set to receive "All Emails" in the Owner Email panel at the bottom of the Subscription page.

Shal


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Peter,

When someone applies to join our group, a standard message 'Pending
Subscription' is automatically despatched. However, when looking
under 'Email delivery History' under Message it says Confirmation
Message not Pending etc.

If the person applied by use of the email +subscribe command, and the person has not previously used groups.io, then the Confirmation request is sent promptly, but the Pending Subscription notice is deferred until that person responds to the Confirmation request. If the pending member's entry in the list is still flying the NC badge then they haven't confirmed yet.

Is this a bug?

No, it is by design.

If the person applied by use of the Apply button on your group's home page, and the person has not previously used Groups.io, then both the Confirmation request and Pending Subscription notice are sent promptly.

But as Bruce related the Most Recent Successful Delivery panel on the pending member's Email Delivery History page shows only the *one* most recent successful delivery - it can never show the delivery of both the Confirmation request and the Pending Subscription notice.

I don't know which goes out first; I don't even know if that is deterministic (the code for each might run in different processes, or even different processors).

Shal


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Scott,

into each of the email accounts that I used. Those from gmail and aol
did not do anything.

If you didn't receive and respond to the confirmation request then nothing further happens. That's true of all of the email commands, +subscribe included.

Perhaps the requests from Groups.io went into those address' Spam folders. Or, in the case of Gmail's web interface, were diverted to the Social, Promotions or other tabs of the Inbox.

Shal


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Hi all,

The last two weeks' change logs:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

NEW: You can create files in the Files section that are links to
Google Docs/Dropbox/Box/OneDrive documents.

Yay! Now for photos in the Photo section that links to Google Photos / Flickr / and similar services. And Albums that are links to Albums on those services!


Comments about these others are also welcome:

-07-24

BUGFIX: Fixed sorting of Files section search results.
INTERNAL: More work converting templates to quicktemplate.
UPDATE: Owners and Members manuals updates from Nina.
SYSADMIN: Upgraded the machine instance dedicated to virus scanning.
NEW: If your position on an event waitlist changes, you will be
notified by email.
NEW: You can select either a grid or list display when viewing event
rsvps.
NEW: Moderators and the event owner can now manage RSVPs, changing
them to Attending/Not Attending/Not Sure. These changes are logged
in the activity log.
CHANGE: If you are on the waitlist for an event, change your RSVP to
no or not sure, and then change back to attending, you're put at the
back of the waitlist.
NEW: When someone is moved off the waitlist, it is logged in the
activity log.
BUGFIX: Fixed several issues with ICS file generation, especially
around UTF-8 conversion. Also stopped stripping out ':' characters,
because the other fixes addressed the original issue with ':'.

-07-31

CHANGE: When emailing RSVP responders, default the From line to the
person sending it (it would normally default to +owner if a mod was
sending the message).
CHANGE: Exporting event RSVP responses now returns a CSV file,
containing all responses.
DOCS: Updates from Nina and beta of the new Getting Started Guide for
Owners.
NEW: Enterprise groups can set the logo used for web push
notifications.
NEW: When you RSVP yes to an event (and are not waitlisted), you will
get an email notification.
CHANGE: Only display RSVP additional information fields for
moderators / event owners.
CHANGE: Consolidated some RSVP notification messages.
NEW: When a moderator/event owner changes an RSVP, a notification is
sent to the person.
CHANGE: Changed help wording of RSVP yes message when creating an
event.
CHANGE: Locking a topic that contains a poll now also now closes the
poll.
INTERNAL: Optimized the code for converting an HTML string to plain
text to deal with some pathologically large style blocks we
encountered in an uploaded file, which was causing exceptionally
long runtimes and timeouts.
CHANGE: Changed terminology from maybe to not sure for event RSVPs.
BUGFIX: Don't send out a yes message email to someone RSVPing to an
event if there is no yes message.
BUGFIX: Fixed links in Files search results.

Please call out any you find significant.

Shal


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I initially set the group up in January but we are just now about to start inviting people to it.? I copied and pasted the exact same name into each of the email accounts that I used.? Those from gmail and aol did not do anything.? The ones from work and university emails did what was expected

On 2020-07-31 at 8:55:22 AM, Duane <txpigeon@...> wrote:

2.0.0 OK

That means the email was accepted by her email service.? If there were a problem, it would be 4.x.x or 5.x.x

2.0.0 OK 1596171753 q8si5747589ilg.14 - gsmtp

The rest of the line is informational and specific to GMail. This may change
in the future.

1596171753 is a Unix timestamp (in seconds) [1]. This one is 2020-07-31
05:02:33Z. This is the time that the GMail server thought it was when
Groups.io connected.

q8si5747589ilg.14 is _probably_ a unique code that GMail generated for the
connection that Groups.io made to send the message. The GMail engineers can
probably use this to find the detailed logs of this connection to debug
issues. Good luck getting in contact with one, though. ;-)

"gsmtp" is the name of the program implementing the SMTP protocol [2], the
way that one computer sends an email to another. It probably stands for
"Google SMTP".

[1]:
[2]:

--
Christopher W. <lists@...>

On Fri, Jul 31, 2020 at 03:28 PM, Scott Olitsky wrote:

Any ideas?

How new is the group?? Have you tried any of the other accounts since the successes?? Are you sure you spelled the groupname correctly when sending the subscription email?? The more information you can give us, the better our guesses will be.? Based on what you've said so far, I don't see a reason for a subscription request to be ignored.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

I am about to send an email to a large number of people about a new group with the email to request a subscription at "mygroup"[email protected]

I tested out a few emails to make sure it was working.? I have a few accounts on gmail and aol.? None of those accounts received an email back asking for confirmation that I sent the email, my owner email did not get an email and there is no activity listed on the admin page.? My wife and daughter tried with their gmail email with the same non results.? In the past I was able to request a subscription from my gmail account.

I then sent an email from my university .edu account and also had my wife send one from her work email and they worked as expected.

Any ideas?? I would like to make sure that everyone can request a subscription who wants it

Thanks

Chris
i always make good points.
Just sometimes others don’t agree!??/:-(
Or they’re at the top of my head <d :-). ?

Re: attorneys and being “in the right” the fear, of course, is exposure (paying to defend a suit) not losing it.

We all need more “Get along” instead of “Git along”

-k

Bruce,

Sorry, I figured that out on my own as well about 15 minutes after I sent the post.?Too bad that one can't retract (or edit) a post if it is the moderation stage.

--
Gerald

On Fri, Jul 31, 2020 at 10:50 AM, M Parker wrote:

2.0.0 OK

That means the email was accepted by her email service.? If there were a problem, it would be 4.x.x or 5.x.x

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

One of my group members is not receiving emails from the group and when I goto to her entry and look at her Email Delivery History I see the following:

2.0.0 OK 1596171753 q8si5747589ilg.14 - gsmtp

She has a gmail email address and is on Daily Summary.

Thanks
Margaret P
Leeds, UK

On Fri, Jul 31, 2020 at 09:57 AM, Peter Rawbone wrote:

Haven’t the time to endeavour to explain further unto later. ?Hopefully when I do, replies will be without sarcasm/witticisms.

I thought the explanation was clear.? "Pending Members list > Message > 'Email delivery History'" will only show the last email delivered.? In your case, that was the confirmation email.? I believe that's always the case when someone is creating a new account at the same time as joining a group, the Pending goes out, then the Confirmation.? You're very unlikely to see that the Pending was sent unless you can sneak in for a look between the sending of those 2 messages.

It's easy to see if they already have an account because only the pending would be sent.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Haven’t the time to endeavour to explain further unto later. ?Hopefully when I do, replies will be without sarcasm/witticisms.
--
Peter

On Fri, Jul 31, 2020 at 06:39 AM, Peter Rawbone wrote:

Thanks for your response but it, and the link, doesn't really answer my question!

Sorry.

To expand:? in Settings > 'Member Notices' one of the notices is 'Subscription Pending' and is Active.? So, when someone applies to join us, they receive the Subscription Pending notice.?

And ALSO the confirmation message, if they don't already have a groups.io account.

However, upon looking at the Pending Members list > Message > 'Email delivery History',? it advises : "Confirmation Message" followed by the date and not "Subscription Pending"...

This box displays the delivery status of the most recently sent message only.

It could be that the confirmation message is the second one sent. It could also be (if the subscription still has an NC badge) that the Pending Subscription message is being withheld until the confirmation email has been responded to, at which time it will be sent. In either case the most recent message would be the confirmation email, and that would be the one displayed in the box.

See also?/g/GroupManagersForum/message/32459

...hence my question - is this a bug.

Hence my answer...no.
?
Regards,
Bruce

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