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Paul,

When I went to approve the membership, the application was not there
so I went looking & found it in the Past Member list as having Left.

It is possible for a pending member to unsubscribe and thereby withdraw their request to join. Though why one would do that and also give you the requested information is mysterious.

I checked the applicant's history and the only activity is "applied
for membership via web."

Check also the group's Activity log to see if there's more information about that email address. Possibly there are entries there that should also appear in the member's own log.

There was another report of an un-logged departure recently, and the answer from support was that the person had deleted their Groups.io account (not just unsubscribed from the group). I'm not sure if that omission in the log system has been fixed, or even if it is practical to fix it.

I've not received a notification of them leaving.

Probably because he/she wasn't yet a member. That may be another omission in the mechanism. It seems like having notified you of the request, the system should also notify you of a withdrawn request.

I wonder if this applicant emptied their Spam folder with the
application reply notice in the Spam folder? If so, why doesn't that
show in the History & why didn't I get a notification?

That's an interesting edge case. I don't know what the system would do with a spam report for the Pending notice. Perhaps treat it like an unsubscription, that is withdrawal of the request. But I agree that if that were the case it ought to be logged at very least and preferably notified as well.

I'll add the member but would like to hear what you think about this.

I'm mostly curious as to whether the group's Activity Log sheds any more light on the situation.

Shal


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Hi All,
This is for a premium group. We require a new applicant to supply some information before approving membership. The application was July 18th and I got the requested information today, July 22. When I went to approve the membership, the application was not there so I went looking & found it in the Past Member list as having Left. I checked the applicant's history and the only activity is "applied for membership via web." I've not received a notification of them leaving.

I wonder if this applicant emptied their Spam folder with the application reply notice in the Spam folder? If so, why doesn't that show in the History & why didn't I get a notification? Their ISP is MSN.

As I write this, it is beginning to sound more like a bug yet I'm not sure how to test. I'll add the member but would like to hear what you think about this.

TIA,
Paul, Ohio, USA

Shal,

Thanks for the feedback.

I think I am going to give up for now as there isn't much point in harassing Support if I can't reproduce it. Against my better judgment, I did unleash IE11 on my computer, and tried adding a Picture and adding an Attachment and both worked fine with no issues.

My somewhat terse comment "The group does not resize photos" meant that both "Max Size in Photos Section" and "Max size in emails" is set to "No resizing". For what it's worth, same "No Resizing" for databases and wiki. The group is also only up to 200 MB for files, photos and attachments.

--?
Gerald

I maintain several web sites, all of which have photos displayed.? I have learned that any photo taken by an iPhone or iPad will display sideways no matter what I try to do with the display measurements.? The solution I have used is to open the picture in a photo application (I use paint.net, which is a free app), then save it in it's correct orientation.? Once it has been saved on my computer, it will display properly on the web.

I don't know if this is what's going on here, but the picture is so elongated, I thought that might be the case.

Cacky

Gerald,

A group member added a 4608 by 3456 pixel image to a post via Add
Pictures using IE11. The resultant post showed up with a renamed photo
( image001.jpg ) that was resized down to 63 KBytes at 213 by 3072
pixels giving a very squashed look to the picture.

The original photo had a longish timestamp type filename. The poster
tried again after renaming the file to a short filename and this time
the photo showed up correctly with filename intact and not resized.

That's an odd one. Maybe something for [email protected], or maybe it is an IE bug. The renaming seems like some kind of default name, as if something couldn't handle the long file name. I'd nominate IE for that kind of bug. Especially since you couldn't reproduce it.

I have tried to duplicate the issue using Chrome but was unsuccessful.
The group does not resize photos.

For embedded photos (such as via Add Pictures on the group's pages) my understanding is that there's an automatic resizing to 640 x 640 max; the group setting "Max Size in Email", if larger than that, is only applied to attached image files.


Shal


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A group member added a 4608 by 3456 pixel image to a post via Add Pictures using IE11.?The resultant post showed up with a renamed photo ( image001.jpg ) that was resized down to 63 KBytes at 213 by 3072 pixels giving a very squashed look to the picture. Since the image001 photo is quite small, I included a copy in this post.

The original photo had a longish timestamp type filename. The poster tried again after renaming the file to a short filename and this time the photo showed up correctly with filename intact and not resized.

I have tried to duplicate the issue using Chrome but was unsuccessful. The group does not resize photos.?

I did a quick search of GMF for "resizing", but didn't see anything like this. Any ideas??

--?
Gerald

Dan's comment sparked another idea. ?Since the "system" knows what groups are being joined, why not have one message include all the groups/subgroups being joined. ?And if Dan's idea of a checkbox for with/without msg was included, then the owner could "control" what the message contained.

Peace,
Tom

On Fri, Jul 20, 2018 at 05:31 PM, Jean Coffinberry wrote:

Thank you in advance for any help.

Is there a way for new applicants to my group to provide some information about themselves upon applying?

For example, my group is all veterinary licensed and we require license details to join the group.
As it stands - potential members apply and then I have to email them requesting these details. I lose a bunch of applicants - as they simply don't respond.
I'd like to be able to have them submit these details upon applying - as they are obviously engaged at that point.

Any insight, tips etc. is appreciated..

Jean,
I don?t know if this could be applicable for your group:

I also own a group dealing with veterinary issues. Since I do not want to have food sellers or alternative practioneers in our group (and also because sometimes help must be organised nearby a person?s place of residence), I request personal data before subscribing. I send out a pending subscription notice via member notice containing a questionnaire. Instead of having the questionnaire returned to the owner-address, I request to have it sent back to me personally. For this purpose I link up my mail-address under the questionnaire. In this manner personal data do not run over the group.io server and only me as owner or - in case of my absence - a co-owner receives these data. In compliance with GDPR I add a short commentary to this effect.

So far the pending subscription notice containing the questionnaire was always sent out instantly after application and was returned correctly.? This is
a practice I have been excercising in my yahoo group for 12 years. Applicants who dont want to provide their personal data just dont reply. These cases are quite rare though.

Victoria

?

?

Hi all,

This week there isn't an official changelog, as Mark is on vacation. But some noteworthy changes have been mentioned in beta before he left.


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


o NEW: If you have subgroups, you can now put them into categories.
o

Not to be snarky, but we still don't have tags for groups in the site directory. I prefer that group owners be able to add one or more tags to their group description, and that the directory have a means to filter by these tags. Others disagree, preferring categories, but then that devolves into arguments about who designs the categories, and how many levels deep.


o CHANGE: New bulk topic action buttons now in color, have more contrast
o between enabled and disabled states.
o

Apparently still not ready for prime time.

Group moderators can test it by appending -test to the URL in the address bar while looking at the Topics list. As in:
/g/GroupManagersForum/topics-test
(but use your own group name instead)

If you feel like testing the bulk features, please report issues or suggestions here:



Comments about these others are also welcome:

o BUGFIX: New Google Maps table view ran into a query limit.
o
o BUGFIX: New bulk topic actions broke the normal merge topic function.
o
o BUGFIX: New bulk topic actions had alignment issues with the buttons.
o
o UPDATE: Road Runner and Time Warner delays fixed
o /g/GroupManagersForum/message/10391
o (reported through support, rather than beta)


Please call out any you find significant.

Shal


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On 20/07/18 07:05 PM, Bill Burns wrote:

On 7/20/2018 2:25 PM, toki wrote:

Pop quiz: Name the cities and towns in North America, in which the GDPR
unambiguously applies.

Saint Pierre and Miquelon?

And we have a winner.

Technically, that is the name of the French Department, not the cities
and towns within it.

jonathon

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Thank you for all your responses and time! I think they've been persuaded that having to force everyone to re-apply wouldn't work in practice the UK national charity that the group is part of think they should control all email adresses but haven't produced a means for group email contact with this.?

Chtis

On Fri, Jul 20, 2018 at 09:55 PM, Lisa Ruby wrote:

Right now there is really no way to know anything at all about who is trying to join your group when they request to join. Not much protection for the moderator required approval.

Yes there is, but you criticised it earlier in the paragraph; it's the "two step approval process" provided using the Pending Subscription message. Once set up it involves no more work for the Owner / Moderator than reading the response, and they would have to do that anyway even if it was just a one - step process.

If it filters out the "only vaguely interested" applicants (and the spammers, come to think about it) then I cannot see anything wrong with it. If Owners and Moderators don't want to do the work involved then they really ought not be Owners and Moderators in the first place.

Chris

It really would be nice if when someone requests to join a group that requires moderator approval for joins, there was a space for the requester to provide a little bit of information about who they are, and the ability to require that they supply information. We shouldn't have to go through a two step approval process for this. Yahoo has had this forever. It's more than a useful feature, it really is needed. Right now there is really no way to know anything at all about who is trying to join your group when they request to join. Not much protection for the moderator required approval.

Lisa

On Fri, Jul 20, 2018 at 08:49 PM, Shal Farley wrote:

However, having a web form that the person can fill out when he/she requests membership is an often-requested feature, and one that Mark has wanted to do for a couple years now

This raises a potentially ugly point. As things stand Groups.io does not collect "personal information", which goes a long way to satisfying the requirements of the GDPR (see numerous other threads on this forum and beta!) However if Groups.io were to provide the means whereby it enabled group Owners (and presumeably Moderators as well) to collect personal information (such as might be the case of the OP for this thread) then would Groups.io have any liability for the consequences if that personal information was in any way misused? Corporately Groups.io might not collect and store the information but it would have created the means whereby group Owners did, with that storage being somewhere on, er, Groups.io. Within the caveat of "I am not a lawyer" would this make Groups.io vicariously liable for preventing the improper use of that information?

The group I moderate uses the Pending Subscription message to request details about "why do you want to join", but it does not request personal information which is then stored; once read the incoming responses are deleted as being of no further use.

I can see why some groups need to receive and store personal information; names, address, vetinary licence details and so on and so forth, but at the same time I can see problems with its implementation; The information would not be under the day to day control of Groups io, and yet at the same time it (Groups.io that is) might find itself having to be legally responsible if it provided the means of capturing and storing that information in the first place.

And no, I don't have a solution.

Chris

On Fri, Jul 20, 2018 at 04:17 PM, Bob Bellizzi wrote:

Everyone will want unique information and there's no way Mark can build a form that would satisfy everyone.

Like you, my organization has a separate, public web site with forms that can be referenced via hyperlinks. But for those who do not, I still think it would be more straightforward -- and certainly more versatile -- to allow attachments to the Pending Subscription message.

See?

Bruce
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Bob,

Everyone will want unique information and there's no way Mark can
build a form that would satisfy everyone.

He doesn't plan to.

His idea was to leverage the existing Database feature so that the group owners can design their own form. What the applicant sees is essentially a standard Add Row dialog, but probably with some different boilerplate around it.

If you haven't used Groups.io's Database feature you may not realize that the columns (fields) are very flexible, with a variety of different types of data representations available to choose from.
/g/GroupManagersForum/wiki/Databases

Shal


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Shal,
The potential problem with a form is that like the elephant in his garden the blind man and blind wife found, they could not agree on what was what.
Everyone will want unique information and there's no way Mark can build a form that would satisfy everyone.
If we didn't have a website I would? be searching for a simple forms builder that I could use for each of our groups.io groups.
Now I just clone one of my current forms and modify it.

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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?

Jean,

Is there a way for new applicants to my group to provide some
information about themselves upon applying?

There is the Pending Subscription Member notice, as Chris J and Chris V suggested. See also the help page:
/static/help#membernotices

However, having a web form that the person can fill out when he/she requests membership is an often-requested feature, and one that Mark has wanted to do for a couple years now:


That topic is locked now, but you could bring it up again in Beta, citing the earlier topic, to see if you can revive interest.

Shal


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On 7/20/2018 2:25 PM, toki wrote:

Pop quiz: Name the cities and towns in North America, in which the GDPR
unambiguously applies.

Saint Pierre and Miquelon?

--
Bill