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Re: Changing email address
On Wed, Mar 21, 2018 at 03:40 pm, Chris Jones wrote:
Is that belief correct or not?In groups.io, your email address IS your account ID.?It is possible to set up an email alias that will permit you to send messages from another email address. But you will still receive group emails at the primary address that you have registered. Bruce |
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Re: Posting as Owner / Moderator
Chris,
Obviously there are no hard and fast rules about when to post as Owner but my own interpretation is to distinguish the message as relating to the operation or management of the group as distinct from normal traffic. That's what I'm after as well. ? I would prefer my name to be replaced by Owner / Moderator or something like that so that the members can see the distinction more easily. I'd be ok with no Display Name at all - just the bare +owner address. I think every email interface would display that in place of the Display Name. When I form that address myself I usually write it as (for example) GMF Moderator <[email protected]> That's almost the same as Subject Tag Moderator, but I wouldn't want the traditional [square brackets] used in our actual Subject Tag. Deluxe would be to have a separate Display Name as admin field in each moderator/owner's subscription page, or maybe on the Group Profile tab of that page. ? ... but if this discussion is to be converted into a #Suggestion on betagroups then there is going to have to be something that looks like a consensus first. That's not a formal requirement of course, anyone can chime in on beta on their own behalf, but it would be a courtesy to Mark if we iron something out here first rather than have an extended discussion there. Shal? -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Changing email address
to look in her spam or junk folders? I often tell my list members to do this, and normally the missing emails are there.
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Good luck. On Mar 21, 2018, at 2:42 PM, Elizabeth Bentley <ebsln@...> wrote: |
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Re: Questions on SubGroups
On Wed, Mar 21, 2018 at 01:31 pm, Beth Weld wrote:
6. I have created a test group with subgroups.? I have added several members to the group and subgroup and tried to send messages - both through "new topic" and email.? The members aren't getting the emails - just the owner. Any ideas what I haven't set up correctly (e.g. stupid mistakes to look for)Sorry, I should have read further - Help also says: Subgroups
Groups.io supports subgroups. A subgroup is a group within another group. When viewing your group on the website, you can create a subgroup by clicking the 'Subgroup' tab on the left side. The email address of a subgroup is of the form [email protected].
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Subgroups have all the functionality of normal groups, with the exceptions that to be a member of a subgroup, you must be a member of the parent group, and you cannot invite people to join subgroups.
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Once a person is a member of the parent group, they can subscribe directly to the subgroup if it's permitted, they can be added directly to the subgroup, or they can ask to join the subgroup if it is restricted. Frances |
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Re: Questions on SubGroups
Hi Beth,
Re: #6 - Help says: How Can I Invite People To Join My Group?
Groups.io provides an invite system, where you can submit the email addresses of your members. We will send an email invitation to each user. To join the group, each member simply has to click on the link within the invitation, or reply to the invitation.
You can track each invitation and see whether it's been accepted or not.
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If you wish to directly add your members to your group without the invitation step, we offer that feature (called direct add) with our premium groups. Source: ?/static/help Frances [Mod Note: subgroups allow Direct Add of primary group members even in Basic (free) groups. But it isn't bulk] |
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Re: Not Many Files Transferred - Delete Completed Transfer
#transfer
> We just transferred a Yahoo group to Groups.io. It looks like
>?users, messages, database, and images transferred OK
>?(<24 Hours) but only one file transferred. Does it make sense
>?to try again and ask it to transfer only files?
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Yes. Contact [email protected] and explain the situation. The response will tell you more. There was a problem when I transferred one of my groups a year ago?and the system ran into an unexpected problem.?I contacted support and a?rerun of the file transfer resolved the problem.?It may be a case where things just weren't allowing the agent to copy the files, or there may be a different?problem.
> Also, does the "Delete Completed Transfer" option only >?delete the completed transfer request or does it delete any
>?of the content that was transferred? I was assume that it
>?only deletes the transfer request. It also seems that I need
>?to delete the completed transfer before trying to transfer
>?again only the files. Would that be correct?
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I would *never assume that* until talking with support. The wording suggests it might just clean out everything that was transferred. That's probably not something you want to do without being certain. Remember that you're talking with a person when dealing with support, not an automated system. You will get useful answers.
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Dano [mod note: see also last week's Site Update [], first item. Sounds like it is for Charles' situation] |
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Re: How do I make [email protected] a moderator to my group?
I suspect this may be a problem with a number of group transfers that get hung up. I read a lot of questions here about problems transferring groups over, and there are a lot of suggestions made, but too often this basic question doesn't get asked. Did you make 'transfer' a moderator on your YAHOO group?InterestingYou have to invite transfer to your YAHOO group,Ok. I will try that. Thank you. Not everyone seems to understand that 'transfer' *already* has access to groups.io groups because it's a system process. But it needs to be given moderator authority on the old **Yahoo** group in order to read full email addresses on the membership list and determine ownership on messages and files that need to be transferred. Dano |
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