Re: Not Many Files Transferred - Delete Completed Transfer #transfer
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> We just transferred a Yahoo group to Groups.io. It looks like
>?users, messages, database, and images transferred OK
>?(<24 Hours) but only one file transferred. Does it make sense
>?to try again and ask it to transfer only files?
?
Yes. Contact [email protected] and explain the situation. The response will tell you more. There was a problem when I transferred one of my groups a year ago?and the system ran into an unexpected problem.?I contacted support and a?rerun of the file transfer resolved the problem.?It may be a case where things just weren't allowing the agent to copy the files, or there may be a different?problem.
> Also, does the "Delete Completed Transfer" option only >?delete the completed transfer request or does it delete any
>?of the content that was transferred? I was assume that it
>?only deletes the transfer request. It also seems that I need
>?to delete the completed transfer before trying to transfer
>?again only the files. Would that be correct?
?
I would *never assume that* until talking with support. The wording suggests it might just clean out everything that was transferred. That's probably not something you want to do without being certain. Remember that you're talking with a person when dealing with support, not an automated system. You will get useful answers.
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Dano [mod note: see also last week's Site Update [], first item. Sounds like it is for Charles' situation] |
D R Stinson