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Re: Locked !?

 

On Fri, Oct 25, 2024 at 07:02 AM, psb b wrote:
How to unlock, please?
If you are using a computer, click on Messages. At the bottom of the message that is locked, click on the little down arrow to unlock the topic.
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If you open the message on your computer, you can use the ... More button at the bottom of the message to do the same thing.
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You mention you have arthritis. I am not sure if that means you are using special software. If you are, perhaps there is a spoken command that I am unaware of. Please let us know.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: attachments photos images

 

On Fri, Oct 25, 2024 at 06:02 AM, psb b wrote:
the messages appeared with their attached photos, images, and attachments running down the right side.
The nearest I can figure is that you were on the Topics view of the group.? For example, if you look at this group in Topics view, you'll see that those with attachments will show a preview/link on the right.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
attachments photos images

 

I previously sent a help question about lock and unlock topic. ?In hunting around I found the answer. ?But, also...
in hunting around, I'm the owner of our group, the messages appeared with their attached photos, images, and attachments running down the right side.
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I LOVE IT!
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It disappeared.
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What? ?How? ?Can I get that feature back?
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Thanks!
Locked !?

 

I have arthristis and I accidentally locked one of my messages.
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How to unlock, please?
Re: Clockwork Bouncing

 

On Thu, Oct 24, 2024 at 05:20 PM, Steve Matzura wrote:
What's going on,
Without more information, I doubt that we can help much.? My hunch is that your email to a member is bouncing because their mailbox is full, but at this point it's just a SWAG.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

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On 2024-10-24 15:56, Duane via groups.io wrote:
On Thu, Oct 24, 2024 at 02:48 PM, Rich Painter wrote:
Can't anyone explain why all my gmail forwards to other groups.io groups done months and years ago do not behave like this and without aliases?
?Have you compared the addresses and settings for this one with those that work? That would be the simplest way to see what's happening.? I suspect some small difference that you're not aware of yet.

That's what I'd also think, some small difference on the gmail account settings between one which works and this problem one.

One way to check this is, in your test group add both the problem one and a working gmail forwarding account, and set both to forward to that test group, and see if the problem one still doesn't work.

If you want I can add the problem account to a group of mine, then you can set it to forward to my group and then do a test to see what happens, see if I get the same error you get. If you want to do that contact me offlist.

Cheers,
Christos
Clockwork Bouncing

 

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Every day at about the same time, plus or minus two or three minutes, I get a "your group is bouncing" message from groups.io. The number of rows varies. Today it was fifty messages in three hours. All the rows in the table look like this:


5.0.0 smtp; 552 5.2.2 <bistrack@...>: Recipient address rejected: Quota exceeded (mailbox for user is full)


What mailbox? Certainly not mine--I know this for a provable fact. So then, what is orepack.com and what connection do they have to either me or groups.io?


And another interesting thing--this only happens on one of my two email addresses that have email lists on groups.io.


What's going on, and how can I stop it from happening every day?
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

On Thu, Oct 24, 2024 at 02:48 PM, Rich Painter wrote:
Can't anyone explain why all my gmail forwards to other groups.io groups done months and years ago do not behave like this and without aliases?
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Have you compared the addresses and settings for this one with those that work? That would be the simplest way to see what's happening.? I suspect some small difference that you're not aware of yet.

Someone who wrote these interfaces should know what is going on!!!
There is no one from Groups.io here.? As noted on our home page, this is a peer-to-peer group of users that try to help others.? The only groups monitored by management are those in the .
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

Before adding the alias the email sent back to the forwarder was simply "mhcgfx1b9j+caf_@..." is not a group member.

So I added the alias of the same...

Once that was done there are NO return emails to the forwarder! Yet groups.io logs what I have below and does not distribute to the group.

Are you now saying that the alias be changed from "mhcgfx1b9j+caf_@..." to "mhcgfx1b9j+caf_=p7j3q9k5=groups.io@..." ???

This appears arcane, even unnatural.

But I will give it a try.

Can't anyone explain why all my gmail forwards to other groups.io groups done months and years ago do not behave like this and without aliases? Someone who wrote these interfaces should know what is going on!!!

thanks
rich

Re: Transfer number from one group to another?

 

Bruce,

Why not make your BOD a subgroup of the Main group? I have a similar group and we have lots of restricted subgroups that are not seen as a subgroup unless one is a member. People are removed from the subgroups and direct added when needed.

Marilyn
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

On 24 October 2024 03:33:15 (+01:00), isa 3koi.com wrote:

Is it intentional that there is a space in the alias?


There is no space - just an underscore being obscured by the link underlining.

Malcolm.

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Malcolm Austen -- malcolm.austen@...
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

On Thu, Oct 24, 2024 at 02:45 AM, Rich Painter wrote:
And the alias is:
The alias you say you have defined is not the same as that given on the 'Non member ... attempted to send message' response.
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Regards
Andy
Re: groups.io will not accept a group's member's e.mail forward from gmail

 

Is it intentional that there is a space in the alias?

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Isa

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Isa Cocallas (she/her)

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Re: groups.io will not accept a group's member's e.mail forward from gmail

 

The "alias" did not work!

This is the message log now for each attempt for gmail account mhcgfx1b9j to forward to [email protected]:

Non-member mhcgfx1b9j+caf_=p7j3q9k5=groups.io@... attempted to send message "Find Deals Near You With Your Twigby Discount Program" via email

And the member?is clearly there:

???? Mom ??? mhcgfx1b9j@... ??? No Email ??? Sep 7

And the alias is:

Aliases ??? mhcgfx1b9j+caf_@...

So the alias is in place and the member is correct but email forwarded from mhcgfx1b9j@... is STILL not being accepted and distributed to the group.

What next?

As I have repeatedly said, many other groups.io I have created in the past have never had this problem with forwarding from a gmail member AND never needed an "alias".

I'm at Witt's End!

regards,

rich painter

[Excess quote trimmed by moderator]

On 10/9/24 9:02 AM, Christos Psarras via groups.io wrote:

On 2024-10-09 00:34, Rich Painter via groups.io wrote:
I dont think that will work because the actual gmail is NOTmhcgfx1b9j+caf_ so when the groups.io add confirmation goes out to mhcgfx1b9j+caf_ that doesnt exist!

True -if added to the group as a separate account-, but if you had a paid*** group you could direct-add her so no confirmation email would be sent out. (*** or setup an integration as Bruce mentioned)

But the alias part is no worry, there are no confirmation emails sent to an alias since it's not a regular account but just a nickname, so no group emails or whatnot will ever go to that alias. Aliases just allow someone to post something from a different email address but when posted it looks like it came from the main address, not the alias. All group messages (if this account was setup to receive them) would go to the main address, not the alias.


I dont know how to create an alias. I did some searching but didnt find it.

That info would be in the User manual, not the Owner manual, it's in here. You need to be logged in as her, go to the upper right of screen where the account settings are, all the way down click on Aliases, add the address and save.

Cheers,
Christos
Re: Transfer number from one group to another?

 

On Tue, Oct 22, 2024 at 05:24 PM, Robert galambos wrote:
I am the owners of two separate groups.? One intended for leadership members the other for general membership. Is there an easy way to move individuals from one group to another?
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I have a similar situation. Our main group ["general members"] is on the Premium plan - mainly just to support this platform - while the BOD group is Basic. Whenever we have our annual election results, I remove the outgoing board members from the BOD group and send the incoming ones an invitation.
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If your member notices of type Removed Member and Invite are set up properly in the leadership group then these activities pretty much explain themselves. However, the incoming board members do have to opt in and click the link, which sometimes requires a little hand-holding.
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Hope this helps,
Bruce
Re: Transfer number from one group to another?

 

On Tue, Oct 22, 2024 at 10:24 PM, Robert galambos wrote:
I am the owners of two separate groups.? One intended for leadership members the other for general membership.
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Is there an easy way to move individuals from one group to another?
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The groups would be separate entities and there's no single action you can take that would transfer a member from one group to another.? As an Owner, you can always remove a member from a group. If you have a Premium group, you can Direct Add a member to that, otherwise, you would be limited to sending them an invite and waiting for them to respond.
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Regards
Andy
Transfer number from one group to another?

 

I am the owners of two separate groups.? One intended for leadership members the other for general membership.
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Is there an easy way to move individuals from one group to another?
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TIA
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 
Edited

All the mods have been able to reply to someone in the group after it's closed for two days via Announcements only....except this one mod.?
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is the lone mod in a different time zone?
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Second you said after the weekend closure. Is that really what you mean? ?After the group is taken out of announcement mode and put back to regular mode that this individual has a problem?
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

All the mods have been able to reply to someone in the group after it's closed for two days via Announcements only....except this one mod.?
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Re: Footers

 

On Sat, Oct 19, 2024 at 08:58 PM, Sharon Villines wrote:
What do forced HTML messages look like?
The footer will look like this: /helpcenter/membersmanual/1/additional-information/understanding-message-footers?

Are they more memory intensive?
I don't understand what you mean by this.

If I switch am I going to get a lot of questions/objections about it?
Unlikely, since most of the messages you're getting right now are already in html.?
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Regards,
Bruce
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