|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 07:03 PM, Monica Utsey wrote:
I don¡¯t read code or whatever it is so there was no way for me to know thisIn general, if the code is 2.x.x, the email was accepted by the email service for delivery to the intended email address.? For a 4.x.x code, the service temporarily won't accept it, but GIO will try again later for these (and keep trying if 4.x.x is returned again.)? For 5.x.x, the email service has refused to accept the email for some reason and GIO won't send it again. Those are SMTP codes that all email services use when communicating with each other, such as GIO to msn (messages to you) or msn to GIO (messages from you).? Good information at ? Various services use slightly different English language definitions for some of the codes, but they mean the same thing. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: Photos and attachments
?Shal Farley wrote: This is kind of an odd theory, and I've not tested it, but the only difference I'm seeing between what does not display right in GMF, and what does in shalstest, is the file name. In particular, the one in GMF included an en-dash character.
===================================================================================================== It's funny, but I had the same thought. When I have time tomorrow I'll test it. I think you might be right. tommy0421 |
|
Re: Photos and attachments
tommy0421,
Shal I am going to copy the images from the member's original sourceAmusingly, it did. More below. When I report this in Beta should I send the image or just the errorIn beta you should post a link to example messages in your group(s), and/or the one in GMF. That will let Mark see the effect for himself and examine the message and its headers for clues. ----- This is kind of an odd theory, and I've not tested it, but the only difference I'm seeing between what does not display right in GMF, and what does in shalstest, is the file name. In particular, the one in GMF included an en-dash character. From the view source of your message at GMF, the image file header says: Content-Type: image/jpeg; name="SAN ANTONIO, TEXAS ¨C SUNDAY, 18 March1917.jpg" Content-Disposition: inline; filename="SAN ANTONIO, TEXAS ¨C SUNDAY,18 March 1917.jpg" That character after "TEXAS" is not an ordinary hyphen. It is an en-dash character and in the filename text was represented in UTF-8 as the sequence ?€¡° (0xE2 80 93) - the Unicode code point 0x2013, which displays as an en-dash. I'm not sure what the email standard says about using UTF-8 encoding in header fields, but the standard has been evolving to allow UTF-8 in more places. Maybe whatever code is in Groups.io's message display processing isn't handling UTF-8 encoding correctly, causing it to fail when attempting to access the image. So if you're up for further tests, try ensuring that the file names do not contain any "fancy" punctuation -- nothing outside of the "plain" ASCII punctuation marks. That can be a little tricky when copying things from (especially Word) documents, as documents tend to use "fancy" characters ¡ª like em-dash, en-dash, and left and right ¡°quotation¡± marks; often automatically converting "plain" marks to "fancy" as you type. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 04:41 PM, Monica Utsey wrote:
Response: . . . Queued mail for delivery -> 250 2.1.5Sorry, Monica. I hadn't seen this response detail, or Duane's helpful suggestion related to it, before I sent you my question about the Email Delivery setting (Individual Messages) on your owner account. I know that you have checked your Spam folder repeatedly, but I wonder if there might be more than one Spam folder, for example on the msn.com server rather than in your Outlook interface. You may want to bring that up in your next go-round with the Microsoft support. |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 04:25 PM, Monica Utsey wrote:
Monica, One thing that you haven't explicitly reported is whether your owner account Subscription (the item below Home on the left-side menu) has Email Delivery set to Individual Emails.? That setting is at the top of the Subscription settings and is different from the Owner Email setting for All Emails at the bottom of the Subscription settings. |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 06:41 PM, Monica Utsey wrote:
2.6.0 <MN2PR11MB3903215F19ED947504E66B31BD4C0@...> [InternalId=31842887559986, Hostname=MW2NAM10HT206.eop-nam10.prod.protection.outlook.com] 1894713 bytes in 0.764, 2419.668 KB/sec Queued mail for delivery -> 250 2.1.5That says the message was delivered to msn for your email account.? What they did with it is unknown.? Your problem is NOT with GIO. See Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: Print databases
On Sun, Aug 2, 2020 at 06:25 PM, Annie Green wrote:
can I print our databaseNot easily.? See /g/GroupManagersForum/wiki/15279 for how to export it to your computer for printing. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 06:25 PM, Monica Utsey wrote:
But, no, I am not receiving a copy of the email in my email in box.You've repeatedly skipped over a very important suggestion - your email delivery history.? Go online, go to the group, select Subscription from the menu, click the Email Delivery History button.? There are 3 panels on that page - Most Recent Successful Delivery, Most Recent Unsuccessful Attempt, and Recent Bounces.? Report what each of those says.? If you could check that page right after sending a message from the email account in question, it should give the most useful information. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 06:20 PM, Donald Hellen wrote:
"Have you checked: I always want copies of my own emails in the pageThat box only applies to gmail accounts (or services that use gmail for email) as far as I know.? That's what it was originally set up for anyway.? Monica is using msn. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 04:29 PM, Monica Utsey wrote:
If it works, then it has to be a ¡°group owner¡± bug.No, if using another email address works then the problem is in the email account you're using as owner.? I "own" 8 groups here and get all the emails I'm supposed to.? I also have several member accounts so I can do testing from a members point of view and they work fine.? However, I don't use an msn address.? If there were a ¡°group owner¡± bug, you wouldn't be the only person with a problem. Have you verified that the emails you send are actually added to the message archive online?? You really need to go to the group to check your email delivery history, your subscription settings, and anything else that has to do with messages.? The easiest/best would be your email delivery history right after you send an email to the group.? If it shows as sent by GIO and accepted by your email service, there's nothing GIO can do about it. You could also spend a little time reading the Owners Manual and Members Manual.? The Members Manual has more details about email settings for your subscription. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
|
Re: I am the group owner but do not see messages I post
Monica Utsey
¿ªÔÆÌåÓýI have compared both emails settings meticulously and they are all the same.? I like the idea of transferring ownership to another email.? I¡¯m going to give that a try and see what happens.? If it works, then it has to be a ¡°group owner¡±
bug.? In the meantime, I am still on hold with Microsoft Customer service ? From: [email protected] <[email protected]>
On Behalf Of Bruce Bowman
Sent: Sunday, August 2, 2020 4:12 PM To: [email protected] Subject: Re: [GMF] I am the group owner but do not see messages I post ? On Sun, Aug 2, 2020 at 03:38 PM, Monica Utsey wrote:
I'm kinda with Duane in that it's probably a setting on one of your mail accounts. Failing that, consider transferring ownership of the group to an email address that already works.? Check out the ?and? |
|
Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 03:38 PM, Monica Utsey wrote:
I doubt if it is an email subscriber issue as one person mentioned because I subscribed to the group using another?msn email and it works perfectly fine.? The email was sent to the group and I received a copy.? However, it doesn't work the same for my group owner email.I'm kinda with Duane in that it's probably a setting on one of your mail accounts. Failing that, consider transferring ownership of the group to an email address that already works.? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
|
Re: I am the group owner but do not see messages I post
Have you checked:
toggle quoted message
Show quoted text
I always want copies of my own emails?
in the page?/account?page=prefs
?
Barbara
?
On 2 Aug 2020, at 20:39, Monica Utsey <motherjegna@...> wrote: |
|
Re: Photos and attachments
A thank you to Dano and Shal for responding. It did strike me as a system bug. Last night I offered to 'help' the member by copying his image (from the pending submission) and converting it to a jpeg and reposting. When it didn't work it was a surprise -also a tad embarrassing. I can almost hear some of the members muttering, "I always knew this guy didn't know what he was talking about." LOL
Shal I am going to copy the images from the member's original source -- online historic newspapers -- which are actually in PDF format. Then convert them to jpegs (as I have done I don't know how many times). Then post to shalstest. I'm wondering if I start from scratch if that might work? When I report this in Beta should I send the image or just the error code? tommy0421 |
Duane
Tommy Meehan
Shal Farley
West Coast Compa?eros Staff
Bruce
B?rbel Stephenson