GroupManagersForum@groups.io

Re: My WIKI folder needs to be fixed?

Dennis

I do the same thing with our wiki home page.? I'm also not following exactly what happened.

If you could possibly post a screenshot (or PM me the link to the two pages (if the wiki can be read by a non-member)) maybe I can help.

Ken

Re: Can group owner change a members email-address?

#18271

Victoria,

I wasn?t asking about myself. All my questions related to the 78
bounced members in my group.Sorry for the confusion. I wrote my answers as if I was speaking directly to them. I should have phrased that as "one" or "they", to refer to such members more clearly. Or maybe written as "Tell them 'don't do that'".

Shal


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Re: My WIKI folder needs to be fixed?

#18270

Dennis,

I'm struggling with your terminology.

To start, the Wiki on a Groups.io forum was created as a 'Table of
Contents"  with links to documents and videos.The default Wiki home page is an index of the wiki pages you've created. Is this what you are describing?

Then one of the moderators accidentally added a folder and now there
is two folders. The information says that I should make a folder with
the word "Home"There aren't any "folders" in a Groups.io wiki, just pages. So that's part of the terminology I'm not following.

If you make a page with the title of "Home" it will replace the default Index.

My question is what is the best way to move the additional accident
folder,  and get the "Table of Contents" folder as the "Home" folder.If I'm interpreting your terminology correctly, you could revert to the default Index as your wiki Home page by changing the title of the page currently holding the title "Home", or by deleting it.

Shal


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Re: names and signatures

#18269

Is there a simple, 1., 2. 3., .....? set of instructions for neophyte users to add a group signature??
I don't mean "go to your subscription" type instructions as in "help."? I mean "simpleton."
Believe it or not, there are ex-Y! folks out there who (1) don't know what their "subscription" is, (2) haven't ever seen/used the web GUI and (3) are old dogs who can't do new tricks.? All they know is "I get a beep on my phone, read a message, and I tap "reply" with my finger."

-ken

Re: Can group owner change a members email-address?

#18268

O.k. Shal,

all a bit hard to understand for me. I didn?t want to do anything, so I don?t know why you write:

***Short answer: don't do that.

If you are logged in at groups.io and the email address in your account is no longer working change it to a working address. Now.
/account ***

I wasn?t asking about myself. All my questions related to the 78 bounced members in my group. I?m perfectly good. Must be a misunderstanding.

I?ve now linked a document to the description of the group?s starting page in order to inform the bounced yahoo members that they must create a new mail address if they want to get back in. So I hope I can reach as many of them as possible. 

Thanks for your help
Victoria
-

Re: Can group owner change a members email-address?

#18267

Victoria,

So I understand, that if these people stay logged in at groups.io,
even after their yahoo-address has been disabled, they can still read
files and messages.Short answer: don't do that.

If you are logged in at groups.io and the email address in your account is no longer working change it to a working address. Now.
/account

Long answer:

I don't have any email addresses in bouncing status, so I can't say that I've verified this. I /think/ the Groups.io web interface will allow them to participate, with only a warning box. I could be wrong, the web interface may require them to cure the bounce status before participating.

Even if they can continue to participate, they are at risk. If they are logged in to Groups.io they should go to their Account page change their email address to a working address as soon as practical.

One risk is that if they forget their Groups.io password they won't be able to reset it without receiving the email for the password reset.

Another risk is that if Groups.io needs to send them any account-related notice, they won't receive it. I can't think of a specific example at the moment, but there could be a circumstance that requires attention.

Of less concern, but still annoying is that they won't receive any rejection notices sent by the group moderators, nor any notice if someone edits a message they posted, nor any any other attempted off-list message from mods or members.

What happens if still being logged in they try to reply to a message
online?As I said earlier, I /think/ they can still do that, but I haven't tested it to be sure.

And after they did this, can they still read in groups.io as long as
they don?t log out?They can log out and back in again, providing that they have set a Groups.io password and they still remember it.

Shal


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Re: Can't upload files #files

#18266

Scott . . .

On Sun, 18 Aug 2019 08:04:18 -0700, "Scott Wilken"
<arizona.air.raid@...> wrote:

On my Groups page this morning, my moderator and I (I'm the group owner) found that we aren't able to upload files. The upload button in our Files section is grayed out, and we get the red circle/slash icon when we move our cursor over it. I don't think we're over our storage limit- it says we're only at 93 mb. We're both using Chrome. Any idea what the problem is or how to fix it? Try the browser ritual (try Firefox, Opera, Chrome, and Internet
Exploder or Edge) and see if you get the same results--I get different
results on different websites sometimes and switching browsers allows
me to view content that I couldn't in another browser. 

Check to be sure you're using the account associated with owner or
moderator privileges if you have multiple accounts and whether you are
logged in with that account or not. If you have more than one account,
you should sign out then sign in with the one you're sure is the owner
or mod account. If that's the case, the system might think you're not
who you are, even if you use the same name for the account. 

If you still have problems, see if there are other suggestions given
here and if they don't work, try contacting support. 

Donald


----------------------------------------------------


Join the Icom group, a general Icom (amateur radio) discussion 
group on Groups.io:
/g/ICOM  (recently launched, growing slowly)
**also, a new self-help group dedicated to your cat's health:
/g/CatVet (just launched)

Re: Can't upload files #files

#18265

On Sun, Aug 18, 2019 at 10:41 AM, Scott Wilken wrote:

it says we're only at 93 mb

Is that in the Files section?? If so, you may have a bunch of photos or attachments taking up a lot of space.? See /g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos for more info.

Duane
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Re: Question about new members joining one's group #listmanagement #question

#18264

Thanks Shal & Donald.

Your explanations make good sense and have answered my questions.  In the past while we were still on YGroups we did have a number of disgruntled members who seemed to revel in not following our group's posting guidelines.  We seem to have lost almost all of them over time, fortunately.

So for now have unchecked the restriction on member joins, but have left the New Member temporarily moderated post restriction in place.

We'll see how it works out.

Regards,

Paul M.
CostaRicaLiving
https: //groups.io/g/CostaRicaLiving
==

Re: Can group owner change a members email-address?

#18263

<div class="markdown">
<p>If they are doing everythig via the web they can I believe do whatsoever they want to.</p>
<p>Take care</p>
<p>Sarah Alawami, owner of TFFP.<br /><br />[excessive multiline sig and solicitation trimmed by moderator]</p>
<p>On 18 Aug 2019, at 1:11, Victoria via Groups.Io wrote:</p>
<blockquote>
<p>Shal, Sarah,</p>
<p>I appreciate your answers.</p>
<p>Shal wrote: "The one year timeframe is in relation to their Yahoo Account. If they don't sign in and use any Yahoo products (Groups, Mail, Answers, Finance, Sports, etc.) for over a year then they may delete the whole Yahoo account."</p>
<p>Thanks, that&acute;s what I wanted to know. So I understand, that if these people stay logged in at groups.io, even after their yahoo-address has been disabled, they can still read files and messages.</p>
<p>One last question: What happens if still being logged in they try to reply to a message online? Do they get a warning from groups.io, that this isn&acute;t possible? Or is it possible? And after they did this, can they still read in groups.io as long as they don&acute;t log out?</p>
<p>Victoria</p>
<p>&nbsp;</p>
</blockquote>
</div>

Can't upload files #files

#18262

On my Groups page this morning, my moderator and I (I'm the group owner) found that we aren't able to upload files. The upload button in our Files section is grayed out, and we get the red circle/slash icon when we move our cursor over it. I don't think we're over our storage limit- it says we're only at 93 mb. We're both using Chrome. Any idea what the problem is or how to fix it?

Re: Can group owner change a members email-address?

#18261

Shal, Sarah,

I appreciate your answers.

Shal wrote: "The one year timeframe is in relation to their Yahoo Account. If they don't sign in and use any Yahoo products (Groups, Mail, Answers, Finance, Sports, etc.) for over a year then they may delete the whole Yahoo account."

Thanks, that?s what I wanted to know. So I understand, that if these people stay logged in at groups.io, even after their yahoo-address has been disabled, they can still read files and messages. 

One last question:  What happens if still being logged in they try to reply to a message online? Do they get a warning from groups.io, that this isn?t possible? Or is it possible? And after they did this, can they still read in groups.io as long as they don?t log out?

Victoria

Re: Photo albums

#18260

Donnell,

I am trying to understand photo albums within Groups. Even in the
Group Manager forum, there is one photo album with 400+ pictures?We're not a good example. As you note, we only have one album and it is the special album Emailed Photos, which is created automatically by the system to display photos that arrived in email messages.

I want to delete a photo album in one of my groups that serves no
purpose.If it is Emailed Photos, you cannot.

How do I do that?If it is any other album, click on the album and then at the top of the Album's page there will be buttons to Add Photos, Edit Album, and Delete Album.

And can I not set up separate photo albums for individual projects?Yes. As Dennis said there is a blue New Album button at the top of the Photos page.

Shal


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Groups.io site updates #changelog

#18259

Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

CHANGE: For premium/enterprise groups, only automatically add an event
  to the calendar that was emailed to the group if the message is not
  a reply.
BUGFIX: When viewing a database row that had checkbox columns, the
  checkboxes were always checked.
BUGFIX: Registering a new account via Google or Facebook was broken.
API: Changed /getgroup endpoint to require a group_name for groups
  that you are not subscribed to, for security.
API: Documentation change: The Objects section has been moved to the
  end of the docs.
API: The Group object now includes a Perms object if you are
  subscribed to the group.
API: Relaxed the requirement for having the manage_group_settings
  permission when accessing the /getgroup endpoint.
API: Added /sendchatmsg endpoint.
INTERNAL: Optimizations for calendars with a lot of repeating events.
API: Added /getchathistory endpoint.
API: Added group_name and nice_group_name to the Event object.
Please call out any you find significant.

Shal


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Re: How can I invite members automatically? #invitation

#18258

me,

I would like to invite new members by some kind of webhook/API or some
other automatic means, so that I'm not the bottleneck in adding new
members.How are the email addresses obtained?

If you have a web site where people might sign up for your group, you may be able to use some of the code available on the Promote page to allow people to sign themselves up.

Other conventional approaches include publicizing your group's home page (where non-members will find a Join or Apply button), or your group's +subscribe email address.

What does groups.io offer in this regard? An API?There is an API available to Premium groups.
/api


A quick glance indicates that the API supports Direct Add, which adds email addresses to the group directly, with no need to send an invitation or have the invitee accept one. It also

I have the same question about removing members.The API supports that as well.

Shal


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Re: Question about new members joining one's group #listmanagement #question

#18257

Paul,

SO MY QUESTION IS, does having both of those two settings checked at
the same time constitute overkill or is that actually useful ...I'm with Donald in suggesting that it will largely depend on the nature of your group and the people who (attempt to) join it.

Restricted Membership is good when your group has specific criteria for membership. For example, in my classmate groups if you aren't known personally by me or the reunion coordinator then you don't get approved. It somewhat less restrictive groups Restricted Membership lets you use a Pending Subscription notice to send a questionnaire or other qualifying information to the applicant before you approve them.

New Users Moderated is often seen as an alternative to Restricted Membership, and in terms of preventing someone from posting spam in your group it can be seen that way. But it can also be an effective backstop for the approval process, if there is a concern that an "undesirable" might be able to bluff their way through approval. An ordinary spammer isn't likely to bother, but a malcontent or a phisher might be motivated enough to put in that effort.

New Users Moderated can also be useful for enforcing any specific posting requirements the group may have - even a member who went through some approval process might not be initially aware of the posting rules or how to comply with them.

Shal


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Re: Can group owner change a members email-address?

#18256

The way I understand it, if the email is not used to send or receive messages, said email will get disabled. So if they are reading the group online and not using the mail to send or receive anything the meail address from yahoo will go away sooner or later.

Sarah Alawami, owner of TFFP. .

[excessive multiline sig and solicitation trimmed by moderator]

Show quoted text

On 17 Aug 2019, at 12:35, Victoria via Groups.Io wrote:

?

Shal,
this probably is a stupid question for all IT-versed people like you. But I still pose it. If some one has a yahoo address created the way you describe in your message, and this person is - by transfer - now member of one of the groups.io, and if this person stays logged in over months in the new group and opens messages or files within the group in order to read them, without posting anything. Does yahoo then recognize this person as active with their address and spares him or her from bouncing?
Victoria

?

Re: Can group owner change a members email-address?

#18255

Victoria,

That?s understood. But I am talking about *writing* emails not
*receiving* them.What I don't remember is how much the Groups.io web interface fusses at you if your subscribed email address is in Bouncing status.

I think the fuss is limited to a red warning box at the top of the page, and if that's the case the member could ignore the box continue using the New Topic and Reply functions (as well as reading the Messages and other pages).

Relating to the presumption that if they have a yahoo address and do
not use it for a year because they stay logged in and just read in the
group, all o a sudden yahoo bounces them.If they're not using the Yahoo Mail mail interface I think it takes only a few months for address to be deactivated, and begin rejecting ("bouncing") incoming messages.

The one year timeframe is in relation to their Yahoo Account. If they don't sign in and use any Yahoo products (Groups, Mail, Answers, Finance, Sports, etc.) for over a year then they may delete the whole Yahoo account.

Shal


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Re: Can group owner change a members email-address?

#18254

Victoria,

... this person is - by transfer - now member of one of the groups.io,
and if this person stays logged in over months in the new group and
opens messages or files within the group in order to read them,
without posting anything. Does yahoo then recognize this person as
active with their address and spares him or her from bouncing?No. Yahoo won't know anything about what that person does using the Groups.io web interface. So staying logged in at Groups.io and doing things there will have no effect on whether Yahoo deactivates their Yahoo Mail address.

If the person signs in to their Yahoo account, and reads group messages delivered to their Yahoo Mail address, that will keep their Yahoo Mail address active. I don't think it matters whether they also post via the Yahoo Mail interface.

Shal


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Re: Can group owner change a members email-address?

#18253

I forgot to answer to this:

Bruce wrote:
P.S.?My own opinion:? If you lose a few lurkers who can't keep their email accounts up and running, you haven't lost much. Those who really want to participate will contact you via the +owner address without you chasing them down. Good luck!

Yeah, I know. It?s really something I?ve been thinking about many times. What is stopping me is the fear that someone who was already struggling to get into the group and overcome all the language difficulties would not try it anymore after that and that his animal would suffer from this.
Victoria

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