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Re: Tag Type Question?
Richard, In my Group I have a topic with a name, but following is: (Tag Type Question) Is that text in a box with a color background, like this: Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Amount of time to send emails
Dave,
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As to the activity in my account, the most recent successful delivery was 3:17 AM (time zone = mine or Groups.io's?), ?
Times displayed on Groups.io web pages are translated to your time zone (as set in your account Preferences page). Unless they're inside a message body or other member-provided content.
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the most recent bounces were July 29 which were marked 'throttled' by Comcast, which sounds like what you mentioned.? ?
Yup. And I believe that if they're showing now as bounces that means they were throttled so long that Groups.io gave up on delivering them.
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It's now an hour and a half and still haven't seen the other email. ?
It may be "throttled" or otherwise deferred at the moment. I don't think Groups.io will update the reporting until the message's fate is determined (accepted, rejected, or deferred past Groups.io's retry limits).
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And Comcast hasn't completly blocked Groups.io, or I wouldn't have gotten the 'message needs approval' emails, would I? ?
Correct. And I think we'd be hearing more complaints about it, or Mark would post something in beta about it (as has happened in the past) -- he watches for general deliverability issues.
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Shal
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Re: Member welcome
On Fri, Aug 16, 2019 at 12:56 PM, Nancy C wrote:
Upon request to join, this page of the web is immediately brought up.? In our custom message we ask that they fill out their auto signature as part of the registration process. This auto message is end-running our message as evidenced by the number of non-signed posts and emails we get from new members.Nancy --?If you are requiring people to "fill something out" or "register" as a condition of joining your group, consider using the Restricted method of Spam Control. Otherwise, people who join your group via the web site (and already have a groups.io account) will immediately be allowed in, and be shown that "congratulations" screen.?Although the screen can be fine-tuned?slightly?via changing group settings, there is no way to insert your own custom text.?Any Member Notices you create are sent only by email.? Once you select Restricted, the button on your home page will change to "Apply for membership" or something to that effect. Any questions you want answered, or instructions you want sent to a prospective member before they are added, should be placed in a member notice of type Pending Subscription, not Welcome. The Welcome notice will be sent after they are approved. Finally, be sure to check the Active box for whatever member notices you actually want to be sent. I hope something in there helps. Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: not getting messages in my group
On Fri, Aug 16, 2019 at 12:10 PM, angelsonsAna wrote:
can anybody help?Not without more information.? Have you checked your bounce status?? Have you changed your choice for which messages you get?? Or how they're delivered? Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Amount of time to send emails
Dave,
? Comcast is notorious for or sometimes outright blocking messages from Groups.io. If enough of their customers complain maybe they'll whitelist Groups.io, or whatever they need to do, to ensure prompt and reliable delivery. Check your Recent Bounces page (in your Account) periodically to see if Comcast has also rejected some of the messages sent to you from Groups.io. That page includes all of your group subscriptions (you also have an Email Delivery History tab in each group's Subscription page). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Member welcome
Hi Shal
I thought I sent this response days ago, but got interrupted and now not sure. Not seen message come through. I have checked Settings and deleted all other notices.? Have personally left the group and rejoined to test the new member welcome message activity. We do not require approval for membership, so folks are in automatically.? Upon request to join, this page of the web is immediately brought up.? In our custom message we ask that they fill out their auto signature as part of the registration process. This auto message is end-running our message as evidenced by the number of non-signed posts and emails we get from new members. Thanks for any further thoughts you have. Nancy C ECIR Group Mod |
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Re: Can group owner change a members email-address?
Chris, It may well be that these adddresses are being disabled by Yahoo because of lack of use, but that has to mean that the addresses aren't being used for anything else either, which is slightly puzzling. It was (is?) a common misconception that one must use a Yahoo Mail address in order to participate in a Yahoo Group. It was true (almost always) that creating a Yahoo Account so that you could access group web pages automatically created for you a Yahoo Mail address, which if you did nothing further became your subscribed email address for your groups. Many never figured out how to set a non-Yahoo mail address for their group subscription while retaining the ability to access the web pages via their Yahoo Account. One consequence is that many people had two subscriptions, one with the Yahoo Mail address that they used for web access, and one with their preferred email address that they used to receive and post by email. This was a somewhat undesirable circumstance (the unused Yahoo Mail address would go fallow and start bouncing after a month or two, and that subscription didn't have ownership of the messages posted by the email subscription), but in the last few years the sheer required to correctly set a non-Yahoo email address for your Y!Group subscription became too much for many to overcome. The other consequence, of course, is that many people simply used the Yahoo Mail address for Yahoo Groups and little or nothing else. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Can group owner change a members email-address?
Victoria,
No. Their initial logon and setting of the password would have had to have been done while the old email address was still active and they could receive the required confirmation email from Groups.io. As I admitted, that's probably a rare circumstance for these members.
Of course. Their new subscription is just like any other new member.
I suspect the majority of active Yahoo Mail addresses are still working fine. But as Bruce mentioned Yahoo Mail does cull accounts that are not signed into for a long time, I think it is a year. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Can group owner change a members email-address?
On Fri, Aug 16, 2019 at 08:15 AM, Victoria wrote:
Could it be that all yahoo-adresses have stopped functioning in the course of the last few months or years? Otherwise it?s hard to understand why almost all of the bounced members have yahoo-adresses and are not reachable any more.Victoria -- Over the past year or so, Yahoo has been deleting email accounts that are "inactive"...meaning that no?posts?have been made using that address. Receiving emails does not count as "activity," and a?lot of lurkers with Yahoo addresses seem to be getting caught in that net. Typically, you'll find that a cluster of subscribers with Yahoo accounts will all begin bouncing, with a 554 error, sometime near the beginning of a month. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
Don Grass
Shal Farley
Nancy C
Bruce
Duane