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Re: Bouncing problem
#bouncedemails
Panos,
What I don't get is how I can send/receive emails from my corporateThat's a good question. I don't have any Enterprise groups and I'm not entirely familiar with what capabilities come with the custom domain feature. It is possible that the way your service checks the incoming message it sees the custom domain as "local" or otherwise bypasses that requirement. It is also possible that Groups.io is delivering messages through the submission port of a mailserver in that domain, causing the messages to actually be from a local server, as seen by your incoming processing. A detailed examination of the message header from a message that went through that other group may provide the answer, but don't post an example in GMF - our archives are public - and it would be "noise" to most members. In reply to Yvette you wrote: If you mean going on the web page and send a message from there, i'veYou mean colleagues using the same email service? I was afraid of that. Other options: Ask your email service to publish a DMARC policy of "reject". This would be a very draconian step, and I don't really recommend it, but it would cause Groups.io to automatically re-write your From address as being @groups.io, thus avoiding the problem. Ask Groups.io to implement an account feature whereby you can elect to have your From address rewritten (as if for DMARC) despite the lack of a published policy from your email service. This has been discussed before and it would help others with a similar problem. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Photo Albums
On Tue, Nov 6, 2018 at 04:53 PM, Duane wrote:
I believe that was on Sept 28:It might well have been just that although I thought that Mark had written something more detailed. Perhaps it is my recollection that is at fault. Trouble is neither the "intended" title nor the description needs to be of novella proportions for things to start looking wrong. As a purely personal opinion I am not certain that album descriptions are as useful as explanatory text appended to individual photographs. Those without the authorisation to Edit cannot see the (full) description field, only that part of the description that creeps into the banner at the top, so at the moment it is a bit of a muddle. Chris |
Re: Photo Albums
I believe that was on Sept 28:
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Photo Albums
Can anyone recall when it was that Mark announced the new format of banner at the top of each Album in Photos sections? I've had a search but couldn't find his announcement.
They ought to look very nice but the effect can be spoiled by using too long a title (for some value of "too long") and anything typed into the "description" field can also creep into the Album Title. I'm tempted to suggest a reduction in the font size used for the (actual) title to make it more tolerant of longer titles and for the contents of the "description" field to be kept out of the banner photo completely. Chris |
Re: I get bouncing, what can I do? (was: Changing a member's email address)
Sue Stone
?I get the mail over groups io that I bouncing. As I open Groups io i get the message too. Thank you, I change my settings, save them and change them again and now it works. I do nothing more read about my bouncing. [extraneous image trimmed by moderator] Am 05.11.2018 um 21:05 schrieb Shal Farley:
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Re: How do you get messages in your group to reply to sender?
#bug
My Group is set to reply to Group since every post is? expected to contain useful information for all the other subscribers.
But if a reply is more personal, such as a "Thanks for the info" I can click on Reply to Sender at the bottom of the message, in blue. It works fine and keeps non-useful info posts out of the Archives. I described it to the Group subscribers and a number of them thanked me, because it eliminated the process of replacing the group address with the senders address manually to achieve the same thing. |
Re: Bouncing problem
#bouncedemails
Panagiotis Georgopoulos
Thanks for the thought Yvette. If you mean going on the web page and send a message from there, i've?tried that and it still doesn't arrive in my inbox (nor to other colleagues' inbox). We would need to go online every now and then and check that manually...
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Re: Bouncing problem
#bouncedemails
Yvette Money
On Tue, Nov 6, 2018 at 02:29 AM, Panagiotis Georgopoulos wrote:
I've created a new group and emailed my first post from the email I subscribed with.?Rather than emailing into the group from your email address, why don't you try going online to your group and sending a message from the group itself?? I do this with all of the groups I belong to and never email into the group from my email provider.? I always see/receive the messages I send and have never had a bouncing problem even though I use a provider that is notorious for that and for marking messages as spam. Hope that helps a bit. ? -- Yvette in Ontario |
Re: Bouncing problem
#bouncedemails
Panagiotis Georgopoulos
Hello Shal,
Many thanks for the elaborate reply. Why the error is happening is clear to me now. We set up this mailing list for a collaboration between companies so ideally I and many colleagues would like to be able to send/receive emails properly. It is far from ideal to not be able to receive emails from colleagues from our own company (defeats the purpose of the mailing list). What I don't get is how I can send/receive emails from my corporate email account to another mailing list (lists.onap.org) that is also set up in groups.io. The only difference is that the other group has its own domain (lists.onap.org). How isn't my email service rejecting these emails also? Many thanks,? Panos |
Re: Bouncing problem
#bouncedemails
Panos,
I never received that email and if I read my email delivery history onWhat your email service is saying is that they rejected the message because it is From you - your email address in their ("local") domain - yet they received it from Groups.io (a server at an IP address that doesn't belong to them ("non-local"). Do you have an idea of how to sort this out?You'll need to ask that of your email service. As matters stand they are basically saying that you may not receive your own messages back from any traditional email list. But they may have a way to "whitelist" or otherwise identify groups.io as a valid sender of messages To you that are From you. Or you could decide to just live with this limitation. You should be able to receive group messages from other group members (but maybe not from any that use your same email service, depending on how picky they are being). That would be something you'd need to check, if possible. Or you could set up a second subscription for yourself at another email service (such as gmail). You would set your primary address subscription to No Email to prevent duplicates. An Email Alias and some forwarding or cross-service mail checking would be involved. Or you could chose a more list-friendly email service. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Group messages being blocked to @cox.net addresses
Beth,
This user says that she is getting topic/message emails ... , but whenIn the category of "Is it plugged in?" questions, she should check at her service's webmail interface for any Junk or Spam folders that may be catching the logon emails, or any filters she can set to accept email from groups.io or from [email protected] (aka "whitelist" them). She should also make sure that the email address she's trying to use is exactly the same as that shown in the bottom of a footer from a group message she has received. It is amazing how many times members typo their own email address, or type the wrong address because they had previously set up a forwarding arrangement. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Bouncing problem
#bouncedemails
Panagiotis Georgopoulos
Hello all,
I've created a new group and emailed my first post from the email I subscribed with.? I never received that email and if I read my email delivery history on the groups.io web portal I see a bouncing error "550 5.7.1 local domain specified from non-local IP". Do you have an idea of how to sort this out? Many thanks in advance, Panos?? |
Re: problems with icloud addresses
Jim Higgins
Received from Jonathan Sivier at 11/6/2018 12:03 AM UTC:
I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message: The page at the above link is aimed at bulk senders of the shady variety. iCloud is confusing Gio with senders of unsolicited bulk mail... aka spam. It's not Gio's problem; it's iCloud's problem. Two potential solutions... 1) Your subscribers should complain to iCloud - via phone if possible, but also via email. They should complain to postmaster@... and abuse@... and tell them that Gio is a subscription mailing list service like YahooGroups, email by subscription only, no spam. 2) Groups.io should tell them the same. Based on some experience manning an abuse desk part time, they'll probably pay more attention to Gio than to your two subscribers. Jim H |
Re: problems with icloud addresses
Jonathan, I have 2 members on one of my groups who have addresses at This has cropped up before: This seems to indicate there is some issue with that iCloud No, not directly. I think at most you could contact [email protected] to let them know, but my guess is that since this has been a recurring problem Mark is already aware of it. As with Janice's similar report, the problem can only be solved by their email provider. So your two members should try to figure out how to reach the right level of support at iCloud and get them to recognize Groups.io as a legit email list service. Either that or vote with their feet (switch to? an email provider that will actually deliver the email they signed up for). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: problems with icloud addresses
On Nov 5, 2018, at 7:03 PM, Jonathan Sivier <jsivier@...> wrote:I have two subscribers who received this message, both sending from the DC.gov domain. I don¡¯t know if ¡°local¡± refers to their server or the Groups.io server. Often their messages are rejected and sometimes they don¡¯t receive messages. I¡¯ve told them I think it is on their end because no one else is having that problem and they are the only ones coming from that domain. Sharon ---- Sharon Villines [email protected] "Neighbors Talking to Neighbors¡± Takoma Park DC and MD |
problems with icloud addresses
I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message:
550 5.7.1 [CS01] Message rejected due to local policy. Please visit This seems to indicate there is some issue with groups.io that iCloud doesn't like. Is there anything I can do? Jonathan |
Re: What does this mean
It's his provider saying they think they got too many messages from Groups.io.? He should contact his provider and tell them that this is a group site that will send emails, sometimes many in a short time.? I doubt it will do any good, but they may allow more traffic eventually.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
What does this mean
I checked the history of a brand new member and this is what appeared for the test message I posted to him:
MessageNew Statler Siblings Test message for new member DavidAttempted2:54pmResponse550 5.1.0 <66.175.222.12> This IP has sent too many messages this hour. IB504 <http://x.co/rlbounce>I don't understand the too many messages this hour part--is that related to his provider or something on Groups.io's end?ThanksJanice?B |
Re: I get bouncing, what can I do? (was: Changing a member's email address)
Sue,
When and how do you see "bouncing" related to your email address? So far it does not look like your email service has bounced (rejected) any messages from GMF, but are you seeing bounces listed in your Account, or in your Subscription to another group? Or, do you get failure notices (bounces) when you attempt to post to a group by email? Shal GMF Moderator -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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